Customer Service Rep(07362) - 308 chestnut street

📌 Core Information

🔹 Job Title: Customer Service Rep (07362) - 308 Chestnut Street

🔹 Company: Domino's

🔹 Location: Virginia, Minnesota, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with the public as the first point of contact
• Providing exceptional customer service
• Encouraging a friendly and outgoing atmosphere
• Utilizing basic computer skills efficiently

ASSUMPTION: The role focuses heavily on customer interaction and requires a positive attitude. While computer skills are beneficial, the emphasis is on interpersonal skills rather than technical expertise.

📋 Key Responsibilities

✅ Interact with customers to address their inquiries and provide solutions

✅ Maintain a welcoming and positive work environment

✅ Use computer systems for routine tasks

ASSUMPTION: Responsibilities involve continuous interaction with customers and using basic technology for service delivery and record-keeping.

🎯 Required Qualifications

Education: Not specified

Experience: Entry-level (0-2 years)

Required Skills:

• Exceptional customer service skills
• Public interaction capabilities
• Basic computer skills

Preferred Skills:

• Advanced computer proficiency
• Problem-solving abilities

ASSUMPTION: This position is suitable for individuals new to the workforce or those with basic level skills in customer service and public interactions. Advanced computer skills are preferred but not essential.

💰 Compensation & Benefits

Salary Range: Not specified. Typically, entry-level customer service roles in the food industry, especially for large chains like Domino's, may offer hourly wages ranging from $10 to $15, depending on location.

Benefits:

• Flexible work schedules
• Employee discounts on products
• Training and development programs

Working Hours: 40 hours per week

ASSUMPTION: Benefits are assumed to align with industry norms for entry-level positions, offering basic perks like discounts and training opportunities.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees

Founded: 1960

Company Description:

• Leading pizza delivery service worldwide
• Focus on innovation and technology integration
• Known for a fun workplace culture and growth opportunities

Company Specialties:

• Pizza and sandwiches
• Technological advancements in food service
• Marketing and digital advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: This description is based on the company's reputation and size in the restaurant industry. Domino’s is known for leveraging technology, which is reflected in the job’s computer skills requirement.

📊 Role Analysis

Career Level: Entry-level

Reporting Structure: Likely reports to a store manager or assistant manager

Work Arrangement: Permanent, on-site

Growth Opportunities:

• Possibility of advancing to supervisory roles
• Gaining diverse experience with customer service
• Increased responsibility with skill development

ASSUMPTION: The role is designed for those starting their career in customer service with potential growth within store operations.

🌍 Location & Work Environment

Office Type: Storefront within a fast-paced environment

Office Location(s): 308 Chestnut Street, Virginia, MN

Geographic Context:

• Located in a small city setting
• Accessible by local transportation
• Close-knit community environment offering a supportive locale for employees

Work Schedule: Consistent 40-hour workweek with shifts

ASSUMPTION: The position involves working in a bustling pizza outlet, reflecting typical franchise store layouts focusing on quick service.

💼 Interview & Application Insights

Typical Process:

• Submit online application
• Attend initial phone interview
• Participate in an on-site interview

Key Assessment Areas:

• Customer service aptitude
• Behavioral responses to typical scenarios
• Team collaboration and interaction

Application Tips:

• Highlight any previous retail or customer service experience
• Emphasize interpersonal and communication skills
• Familiarize yourself with Domino’s corporate culture and mission

ATS Keywords: Customer Service, Communication, Outgoing, Team Player, Fast-paced

ASSUMPTION: The application process is assumed to be streamlined focusing on key customer service competencies.

🛠️ Tools & Technologies

• Basic POS (Point of Sale) systems
• Standard communication tools (telephones, emails)
• Company-specific software for internal communication

ASSUMPTION: As a customer-facing role in a fast-food environment, the technology involves basic and widely-used food service tools.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Passion for product quality
• Innovation in service delivery

Work Style:

• Proactive and energetic working style
• Adaptable to fast-paced environments
• Collaboration and team synergy

Self-Assessment Questions:

• Do I thrive in customer-facing roles?
• Am I capable of handling fast-paced work situations?
• Can I work effectively within a team?

ASSUMPTION: Cultural fit is important for staying motivated and succeeding in Domino's dynamic and fast-paced environment.

⚠️ Potential Challenges

• Handling high volumes of customer traffic
• Maintaining composure during busy periods
• Balancing multiple tasks simultaneously
• Staying updated with company products and services

ASSUMPTION: These challenges are typical for customer service roles in high-traffic restaurants, where maintaining service quality is critical.

📈 Similar Roles Comparison

• Similar in nature to roles at other fast-food outlets
• Customer interaction focuses more on food service
• Develops consumer-facing competence and communication skills

ASSUMPTION: The comparison is drawn with similar entry-level roles in food service, with a focus on customer service delivery.

📝 Sample Projects

• Implementation of customer feedback systems
• Community engagement events led by store employees
• Innovation in customer interaction protocols

ASSUMPTION: Although not explicitly listed, such projects are assumed from the industry focus on improving service delivery.

❓ Key Questions to Ask During Interview

• What are the key metrics for success in this role?
• How does this role fit into the broader team and company goals?
• What training is provided for new employees?
• Are there opportunities for career advancement?
• Can you describe a typical day in this role?

ASSUMPTION: These questions aim to help candidates understand the role and company expectations better, fostering informed decision-making.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant experience
• Write a concise cover letter demonstrating customer service skills
• Be ready for initial screening calls
• Research Domino's corporate ethos and service models

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.