Customer Service Rep(07385) - 13850 First St

📌 Core Information

🔹 Job Title: Customer Service Rep(07385) - 13850 First St

🔹 Company: Domino's

🔹 Location: Becker, Minnesota, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating equipment and technology in the store efficiently
• Stocking ingredients and managing inventory
• Processing customer orders both in-person and via phone
• Maintaining cleanliness and safety standards in the workplace

ASSUMPTION: I assume the role also requires handling cash transactions and providing excellent customer service based on generic responsibilities for similar positions.

📋 Key Responsibilities

✅ Operate all relevant equipment in the store.

✅ Stock ingredients and manage inventory.

✅ Prepare orders and process telephone orders.

✅ Maintain clean equipment and facilities on a daily basis.

✅ Communicate effectively with customers and team members.

✅ Monitor product quality and safety standards.

ASSUMPTION: Responsibilities may include additional tasks such as cash handling since they are typical for customer service roles.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years

Required Skills:

• Basic math skills for transaction processing
• Strong communication skills both written and verbal
• Physical stamina to perform tasks efficiently

Preferred Skills:

• Previous experience in customer service or retail
• Proficiency in basic computer skills

ASSUMPTION: Preferred skills are derived from common expectations for similar roles and industry standards.

💰 Compensation & Benefits

Salary Range: Not specified. Compensation typically aligns with industry norms for entry-level customer service roles.

Benefits:

• On-the-job training
• Opportunities for career advancement
• Employee discounts on products

Working Hours: 40 hours per week

ASSUMPTION: Benefits are assumed based on common packages offered in similar industry roles.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focusing on pizza delivery

Company Size: 10,001+ employees, suggesting a large-scale employer with extensive resources and opportunities.

Founded: 1960, offering a stable and established work environment.

Company Description:

• Globally recognized as a leader in pizza delivery
• Innovative approaches in technology and marketing
• Operates in over 17,100 stores worldwide

Company Specialties:

• Pizza and Sandwiches
• Marketing and Advertising
• Technology and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company context is based on typical industry data and Domino's established reputation in the market.

📊 Role Analysis

Career Level: Entry-level

Reporting Structure: Reports to store manager or shift supervisor

Work Arrangement: On-site, with a physically active work environment

Growth Opportunities:

• Potential to advance to supervisory roles
• Skill development through training programs
• Opportunity to apply for diverse roles within the company

ASSUMPTION: Growth opportunities are assumed based on typical offerings from large, established companies like Domino's.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 13850 First St, Becker, Minnesota

Geographic Context:

• Located in a suburban area with a community focus
• Adequate public transportation options
• Access to local dining and shopping amenities

Work Schedule: Shift work that may include evenings and weekends

ASSUMPTION: The geographic context is based on typical suburban settings and regional characteristics.

💼 Interview & Application Insights

Typical Process:

• Initial online application and resume submission
• Phone screening with HR or store recruiter
• In-person interview with store manager

Key Assessment Areas:

• Customer service orientation
• Ability to work under pressure
• Basic mathematical and computer skills

Application Tips:

• Highlight any previous retail or service industry experience
• Prepare examples of effective teamwork and conflict resolution
• Emphasize flexibility and adaptability to varying roles and tasks

ATS Keywords: Customer Service, Teamwork, Order Processing, Communication Skills

ASSUMPTION: Application process steps are typical for industry-standard roles, with potential variations specific to Domino's.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Computer-based order entry systems
• Basic kitchen equipment for food preparation

ASSUMPTION: Tools listed are essential for daily operations in a fast-paced food retail environment.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality service
• Teamwork and collaboration
• Innovation and continuous improvement

Work Style:

• Fast-paced and dynamic
• Customer-focused and service-oriented
• Team-driven with a focus on shared goals

Self-Assessment Questions:

• Can you thrive in an energetic and busy environment?
• Do you work well with team members to achieve common objectives?
• Are you able to adapt quickly to changing demands?

ASSUMPTION: Cultural fit details are inferred from typical company values and known industry standards.

⚠️ Potential Challenges

• Handling high volume of orders during peak hours
• Maintaining quality under pressure
• Adapting to varying temperature conditions
• Efficiently managing time during multitasking

ASSUMPTION: Challenges are based on common issues faced in similar fast-paced customer service roles.

📈 Similar Roles Comparison

• Comparable to roles in fast food or retail customer service
• Less complex than specialized customer support positions requiring technical knowledge
• Higher level of physical activity than typical office-based roles

ASSUMPTION: Similar roles comparison draws parallels from industry roles with similar skill requirements and expectations.

📝 Sample Projects

• Coordinating a large volume order efficiently
• Implementing new organization system for inventory
• Leading an initiative to improve customer wait times

ASSUMPTION: Sample projects are generic examples typical of roles that require problem-solving and efficiency improvements.

❓ Key Questions to Ask During Interview

• What does a typical workday look like for this position?
• How does the team handle peak service times?
• What opportunities for career growth exist within this role?
• How does Domino's support employee development?
• What are the expectations regarding flexibility and availability?

ASSUMPTION: Interview questions are tailored to provide insight into daily operations and the potential for personal growth.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume that highlights relevant experience and skills
• Practice responses to typical interview questions, focusing on customer service situations
• Gather references who can speak to your work ethic and abilities
• Follow up with any contact from Domino's HR department promptly

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.