Customer Service Rep(07407) - 1038 Grass Valley Road

📌 Core Information

🔹 Job Title: Customer Service Rep(07407) - 1038 Grass Valley Road

🔹 Company: Domino's

🔹 Location: Winnemucca, Nevada, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not Specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Delivering excellent customer service through proficient communication and people skills.
• Providing schedules that accommodate personal and educational commitments.
• Offering growth opportunities in a rapidly expanding company.
• Being part of a diverse, inclusive team aimed at reaching individual potential.

ASSUMPTION: The position may be suitable for individuals seeking a flexible work arrangement, either part-time or full-time, based on the nature of quick-service food industry roles, which often require adaptability in scheduling.

📋 Key Responsibilities

✅ Taking and processing telephone orders from customers.

✅ Preparing pizzas and other menu items according to company standards.

✅ Maintaining cleanliness and operational readiness of the store environment.

✅ Assisting with inventory management and associated paperwork.

✅ Operating kitchen and service area equipment safely.

✅ Wholesome team collaboration to manage fast-paced environments.

ASSUMPTION: Responsibilities emphasize customer interaction and operational tasks typical in a quick-service restaurant setting, aligning with the goal of providing swift and quality service.

🎯 Required Qualifications

Education: Not specified, but typically requires a basic high school education or equivalent.

Experience: 0-2 years in customer service roles or similar environments.

Required Skills:

• Strong verbal and written communication skills.
• Basic math skills for cash handling and inventory management.
• Ability to quickly process orders and multitask efficiently.

Preferred Skills:

• Previous experience in the food industry.
• Familiarity with POS systems and customer service software.

ASSUMPTION: Candidates with strong customer service orientation and fast-paced adaptability are likely ideal for the role, given the emphasis on customer interactions and operational tasks.

💰 Compensation & Benefits

Salary Range: Not specified; comparable roles in the area typically range from $9 to $12 per hour, based on industry standards.

Benefits:

• Flexible working hours.
• Opportunities for advancement and professional development.
• Employee discounts on products and services.

Working Hours: Typically involves a 40-hour workweek; may include both day and night shifts depending on schedule needs.

ASSUMPTION: Compensation likely follows industry norms for an entry-level position in customer service, with additional focus on flexible work arrangements to accommodate employees’ needs.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants; in particular, the quick-service pizza delivery sector.

Company Size: 10,001+ employees; this large size may provide a wealth of resources and diverse career pathways.

Founded: 1960; a rich history in the pizza delivery market, dating back over 60 years.

Company Description:

• Innovative approaches to technology and customer service.
• Focus on team member growth and franchising opportunities.
• Aims to be the best pizza company in each market it serves.

Company Specialties:

• Pizza
• Marketing and Advertising
• Technology and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company’s well-established presence and extensive network suggest robust support for career progression and stability, beneficial for employees seeking long-term growth.

📊 Role Analysis

Career Level: Entry-level position with pathways to more senior roles like management or franchise ownership.

Reporting Structure: Likely reporting to a store manager or shift leader, typical in retail and food service.

Work Arrangement: On-site role essential for direct customer interactions and in-team collaboration.

Growth Opportunities:

• Promotion to shift leader or managerial roles.
• Potential franchisee opportunities.
• Skill enhancement through on-the-job training and development.

ASSUMPTION: The company’s rapid expansion may foster more frequent opportunities for advancement compared to smaller chains or independent outlets.

🌍 Location & Work Environment

Office Type: On-site retail/quick-service restaurant setting.

Office Location(s): Specific location at 1038 Grass Valley Road.

Geographic Context:

• Located in Winnemucca, a smaller community with a friendly town atmosphere.
• Proximity to major highways may facilitate convenient commuting for team members.
• Local area supports a mix of residential and commercial zones for potential customer base expansion.

Work Schedule: Expected to vary based on operational needs, typically requiring flexibility to work evenings and weekends.

ASSUMPTION: The smaller community setting may foster a tight-knit team environment, beneficial for building strong customer relationships and team cohesion.

💼 Interview & Application Insights

Typical Process:

• Initial application submission via the company’s career portal.
• Follow-up local management interaction to assess fit and culture alignment.
• Potential skills assessment related to customer service and problem-solving.

Key Assessment Areas:

• Communication skills
• Ability to handle customer inquiries effectively
• Multitasking efficiency under pressure

Application Tips:

• Highlight any relevant customer service or retail experience.
• Emphasize flexibility and willingness to work varied hours.
• Showcase problem-solving skills and teamwork capabilities.

ATS Keywords: Customer Service, Time Management, Inventory Management, Communication

ASSUMPTION: Candidates with strong communicative abilities and prior service experience will likely stand out as preferred applicants for this role.

🛠️ Tools & Technologies

• POS systems for order processing
• Basic kitchen equipment like ovens and dough mixers
• Communication devices for customer interaction

ASSUMPTION: Familiarity with these technologies is beneficial, but training is likely provided, focusing more on customer interaction skills.

👔 Cultural Fit Considerations

Company Values:

• Commitment to exceptional customer service
• Innovation in products and delivery methods
• Diversity and inclusion within the workforce

Work Style:

• Fast-paced and dynamic
• Team-oriented with collaborative environment
• Highly adaptable and focused on customer satisfaction

Self-Assessment Questions:

• Can I effectively communicate with diverse customer bases?
• Am I comfortable working in fast-paced environments with varied tasks?
• Do I value opportunities for career growth and skills development?

ASSUMPTION: Success in this role includes traits of adaptability, strong communication skills, and an eagerness to contribute to a team-centric environment.

⚠️ Potential Challenges

• Handling high customer turnover during peak hours
• Maintaining quality control standards under pressure
• Adapting quickly to schedule changes
• Balancing varied tasks, from order-taking to inventory management

ASSUMPTION: Identifying strategies to manage stress and workflows efficiently could alleviate potential job difficulties.

📈 Similar Roles Comparison

• Other quick-service restaurants offering similar customer exposure
• Retail roles focusing on direct sales and customer service
• Hospitality positions emphasizing guest satisfaction

ASSUMPTION: Compensation and skill requirements are similar across service positions, but growth opportunities may vary based on company size and market reach.

📝 Sample Projects

• Improving customer feedback ratings through personalized service
• Managing inventory for optimized order processing
• Participating in community events to promote brand visibility

ASSUMPTION: Project involvement is aligned with career development initiatives that emphasize customer engagement and operational efficiency.

❓ Key Questions to Ask During Interview

• What opportunities for advancement exist within Domino's?
• How does Domino's support work-life balance given shift variability?
• What role does team collaboration play in daily operations?
• How does management support continuous learning and growth?
• What strategies are employed to manage fluctuating customer volumes?

ASSUMPTION: Discussing career advancement, team dynamics, and support systems during the interview process helps candidates align expectations with company offerings.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare to provide a detailed resume and application.
• Be ready for a potential phone screening or in-person interview.
• Gather references who can speak to your skills and experiences.
• Review company values and prepare to discuss how you align with them.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.