Customer Service Rep(07413) - 960 Auction Road, Suite A

📌 Core Information

🔹 Job Title: Customer Service Rep (07413) - 960 Auction Road, Suite A

🔹 Company: Domino's

🔹 Location: Fallon, Nevada, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service through order processing and interaction.
• Preparing food products and ensuring store cleanliness.
• Operating equipment safely and efficiently.
• Stocking ingredients and managing inventory.

ASSUMPTION: This role primarily involves direct interaction with customers, preparing food, and ensuring store operations maintain high standards. The importance of team collaboration and multitasking may also be prevalent given the dynamic nature of the food service industry.

📋 Key Responsibilities

✅ Take and process customer orders efficiently.

✅ Prepare and bake pizzas as per Domino's guidelines.

✅ Maintain cleanliness and hygiene within the store.

✅ Operate equipment and manage store inventories effectively.

ASSUMPTION: Responsibilities extend beyond basic customer service, involving operational tasks to ensure smooth store function. This likely includes adherence to health and safety standards.

🎯 Required Qualifications

Education: Not specified

Experience: No prior experience required; entry-level

Required Skills:

• Strong communication and interpersonal skills.
• Basic math skills and ability to handle cash.
• Teamwork and multitasking abilities.

Preferred Skills:

• Previous customer service experience.
• Basic computer skills for order management.

ASSUMPTION: Preferred qualifications are likely beneficial but not mandatory. The emphasis is on strong communication and operational skills, which can be developed on the job.

💰 Compensation & Benefits

Salary Range: Not specified, typical hourly wage for similar roles ranges between $10 to $15 per hour.

Benefits:

• Flexible scheduling to accommodate personal commitments.
• Opportunities for career advancement within the company.
• Employee discount on food purchases.

Working Hours: Approximately 40 hours per week, with shifts covering various parts of the day and night.

ASSUMPTION: Benefits include flexible working hours and employee discounts typical of entry-level positions in the food service sector. Compensation details may require verification directly with Domino's.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant industry specializing in pizza delivery and food services.

Company Size: 10,001+ employees, indicating a large-scale operation providing substantial internal growth opportunities.

Founded: 1960

Company Description:

• Domino's is one of the world's top public restaurant brands.
• Innovative in technology and menu offerings.
• Focused on creating an enjoyable workplace with a fun culture.

Company Specialties:

• Pizza and food delivery services.
• Marketing and advertising.
• Technology and digital innovations.

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The large company size suggests significant career progression pathways, ideal for those seeking advancement in the food service industry.

📊 Role Analysis

Career Level: Entry-level, providing foundational experience in customer service.

Reporting Structure: Likely reports to a shift manager or store manager.

Work Arrangement: Team-based in a fast-paced environment.

Growth Opportunities:

• Potential advancement to management roles.
• Possibility of transitioning to different departments or locations.
• Opportunities for skills development and on-the-job training.

ASSUMPTION: Growth opportunities are more concrete for committed individuals, with a clear pathway provided from team members to franchise ownership.

🌍 Location & Work Environment

Office Type: Retail environment within a fast-paced pizzeria setting.

Office Location(s): Domino's store at 960 Auction Road, Suite A, Fallon, Nevada.

Geographic Context:

• Located in Fallon, Nevada, providing a small-town ambiance.
• Convenient access to local amenities and main roads.
• Friendly community setting ideal for customer-oriented service roles.

Work Schedule: Flexible schedules, typically including evening and weekend work.

ASSUMPTION: The work environment is likely close-knit and supportive, typical of smaller teams within larger franchise operations.

💼 Interview & Application Insights

Typical Process:

• Online application submission.
• Initial phone screening for basic information.
• In-person interview with store management.

Key Assessment Areas:

• Customer service orientation.
• Communication and teamwork skills.
• Problem-solving capabilities.

Application Tips:

• Highlight any previous customer service experience.
• Emphasize flexibility and willingness to work varied shifts.
• Show enthusiasm for Domino's brand and service.

ATS Keywords: Customer Service, Communication Skills, Teamwork, Pizza Preparation, Cash Handling

ASSUMPTION: Interviews are likely informal but focused on customer service and operational aptitude.

🛠️ Tools & Technologies

• Point of Sale (POS) systems.
• Pizza ovens and preparation equipment.
• Computers for order management.

ASSUMPTION: Familiarity with technology enhances efficiency in completing tasks such as order processing and inventory management.

👔 Cultural Fit Considerations

Company Values:

• Focus on team success and collaboration.
• Commitment to customer satisfaction.
• Innovative approach to service delivery and product development.

Work Style:

• Fast-paced, requiring adaptability.
• Team-centric environment.
• Continuous interaction with a diverse customer base.

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with the public and providing exceptional service?
• Am I adaptable to varying work conditions and schedules?

ASSUMPTION: Cultural fit is crucial for seamless integration into Domino's team-oriented and customer-focused environment.

⚠️ Potential Challenges

• Managing multiple tasks during peak hours.
• Working under changing temperature conditions.
• Handling physically demanding tasks such as lifting and standing for long periods.
• Maintaining high service standards amidst pressure.

ASSUMPTION: Challenges are typical of customer service roles in fast food settings, requiring physical stamina and strong stress management skills.

📈 Similar Roles Comparison

• Similar customer service roles may exist in other fast-food chains, offering similar conditions.
• Roles in retail environments may have different customer service and stock handling proportions.
• Call center positions may focus more on phone interaction, less on physical tasks.

ASSUMPTION: Comparisons suggest a need for balancing customer interaction with operational duties, common in comparable service roles.

📝 Sample Projects

• Improving the efficiency of order processing during peak hours.
• Developing a customer loyalty program proposal.
• Streamlining inventory management processes.

ASSUMPTION: Sample projects reflect initiatives focused on operational improvement and customer satisfaction enhancement.

❓ Key Questions to Ask During Interview

• What growth opportunities are available for this role?
• How does Domino's measure and support team performance?
• What is the most challenging aspect of the job?
• How is customer feedback utilized to improve service?
• What personal qualities do you look for in successful team members?

ASSUMPTION: Questions are crafted to provide deeper insight into role expectations and company vision.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for possible phone screening.
• Attend the scheduled in-person interview if selected.
• Gather any necessary documentation for employment verification.
• Stay informed about potential training schedules and start dates.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.