Customer Service Rep(07433) - 98 Crescent Dr

📌 Core Information

🔹 Job Title: Customer Service Rep (07433) - 98 Crescent Dr

🔹 Company: Domino's

🔹 Location: Beaufort, North Carolina, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Preparing pizzas by stretching dough, adding sauce, cheese, and toppings
• Providing excellent customer service
• Joining a team of loyal and long-term employees
• Contributing to high customer service rankings at Domino's

ASSUMPTION: The job involves more hands-on pizza making and customer interaction compared to typical fast food roles, focusing on quality product delivery.

📋 Key Responsibilities

✅ Learn and perform pizza preparation tasks

✅ Ensure high customer satisfaction

✅ Collaborate effectively with team members

ASSUMPTION: Responsibilities extend beyond traditional customer service to include pizza making techniques and operational roles in the store.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years; customer service experience preferred

Required Skills:

• Desire to enhance customer satisfaction
• Willingness to learn
• Reliability and punctuality

Preferred Skills:

• Previous experience in a food service environment
• Bilingual capabilities

ASSUMPTION: While formal education is not specified, interpersonal skills and a proactive learning attitude are prioritized.

💰 Compensation & Benefits

Salary Range: Not specified; typically competitive for industry standards

Benefits:

• Employee discounts on food items
• Opportunities for career advancement within the franchise
• Flexible scheduling options

Working Hours: Approximately 40 hours per week

ASSUMPTION: Compensation is likely aligned with industry trends, providing basic benefits as part of the employment package.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specializing in pizza and innovative culinary offerings

Company Size: Over 10,001 employees globally, offering vast networking opportunities

Founded: 1960; a well-established global brand

Company Description:

• Recognized for innovative technology and menu options
• Strong international presence with over 17,100 stores
• Focuses on excellent customer experiences and operational expansion

Company Specialties:

• Pizza and sandwiches
• Digital marketing solutions
• Data analytics approaches

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's robust presence and franchise model provide constant growth and learning prospects for employees.

📊 Role Analysis

Career Level: Entry-level; suited for individuals new to the industry or expanding their service skills

Reporting Structure: Reports directly to store manager

Work Arrangement: On-site, requiring physical presence

Growth Opportunities:

• Potential to progress into managerial roles
• Opportunities for franchise ownership
• Access to corporate training programs

ASSUMPTION: This position is a significant starting point for those interested in ascending to higher managerial roles within the company.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Based at the Beaufort, NC location, with other relevant sites in Morehead City

Geographic Context:

• Located in a scenic coastal area
• Access to local community events and activities
• Culture of warm, local customer interactions

Work Schedule: Regular shifts, possibly including evenings and weekends

ASSUMPTION: The family-owned store environment promotes a community-focused work atmosphere.

💼 Interview & Application Insights

Typical Process:

• Application submission via Domino's careers site
• Initial phone interview
• In-person or virtual interview with store manager

Key Assessment Areas:

• Customer service orientation
• Ability to work in a team
• Adaptability and learning agility

Application Tips:

• Highlight any food service experience
• Demonstrate customer-centric attitude
• Mention any local community involvement

ATS Keywords: Customer service, reliability, teamwork, pizza preparation

ASSUMPTION: Given the localized operation, personality fit and community focus may heavily influence hiring decisions.

🛠️ Tools & Technologies

• Domino's point-of-sale system
• Online order management software
• In-store food preparation tools and equipment

ASSUMPTION: Familiarity with restaurant-specific technology tools is advantageous but can be learned on the job.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer service
• Emphasis on employee development
• Community engagement

Work Style:

• Dynamic and fast-paced
• Collaborative team environment
• Proactive service-oriented approach

Self-Assessment Questions:

• Am I comfortable in a retail and customer-focused setting?
• Do I enjoy working as part of a collaborative team?
• Am I committed to learning new skills?

ASSUMPTION: Alignment with community-focused values and team collaboration are crucial for success in this role.

⚠️ Potential Challenges

• Maintaining high service standards during peak hours
• Learning to effectively manage time and multitask
• Adapting to a diverse customer base
• Working under pressure in a fast-paced environment

ASSUMPTION: Applicants should be ready to face typical service industry stressors, particularly during busy periods or peak seasons.

📈 Similar Roles Comparison

• Compared to other fast-food roles, offers more hands-on food preparation
• Provides opportunities for gradual career progression
• Focuses equally on customer interaction and food quality

ASSUMPTION: The role uniquely combines team service and craftsmanship in pizza preparation, offering a diverse job experience.

📝 Sample Projects

• Design a local marketing campaign for the Beaufort store
• Develop a training manual for new hires
• Lead a customer feedback initiative for service improvement

ASSUMPTION: Employees are encouraged to engage in projects that enhance store operation and customer experiences.

❓ Key Questions to Ask During Interview

• What are the opportunities for advancement within the franchise?
• How does the company support ongoing employee training and development?
• Can you describe a typical day on the job?
• What is the team culture like at this location?
• How does the store manage peak busy periods?

ASSUMPTION: Candidates should inquire about development opportunities and the operational dynamics specific to the store's local context.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a cover letter emphasizing customer service experience
• Be ready for an initial phone screening
• Attend subsequent interviews as described
• Follow up with a thank-you note post-interviews

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.