Customer Service Rep(07442) - 2040 I Rankin Mill Rd

📌 Core Information

🔹 Job Title: Customer Service Rep(07442) - 2040 I Rankin Mill Rd

🔹 Company: Domino's

🔹 Location: Greensboro, North Carolina, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing top-notch customer service by handling orders and inquiries
• Preparing food items, maintaining a clean work environment
• Operating various store equipment
• Ensuring inventory is consistently stocked and organized

ASSUMPTION: The job requires flexibility in working hours to cover peak pizza order times, as implied by the emphasis on both day and night shifts.

📋 Key Responsibilities

✅ Taking and processing customer orders accurately and efficiently

✅ Preparing and packaging food items following strict quality standards

✅ Maintaining a clean and organized workspace

✅ Operating cash registers and accurately handling transactions

✅ Unloading and stocking deliveries

✅ Assisting in training new team members as needed

ASSUMPTION: Given the pace and growth mentioned, teamwork and adaptability are crucial for handling dynamic work environments.

🎯 Required Qualifications

Education: No specific educational requirements mentioned, but candidates must be at least 16 years old.

Experience: Entry-level; 0-2 years in a similar customer service environment preferred.

Required Skills:

• Strong verbal and written communication
• Basic math skills for cash handling
• Effective problem-solving and decision-making skills

Preferred Skills:

• Teamwork and collaboration
• Previous experience in a fast-food or quick-service restaurant

ASSUMPTION: Communication skills are emphasized due to frequent customer interactions, implying the necessity for a high level of customer service orientation.

💰 Compensation & Benefits

Salary Range: Not specified; typical compensation for similar roles in the industry may include hourly wages around $10-$15/hr, subject to location and experience.

Benefits:

• Flexible working hours
• Opportunity for advancement within the company
• Employee discounts

Working Hours: Approximately 40 hours per week, with flexibility for part-time or full-time shifts.

ASSUMPTION: Benefits such as employee discounts and potential advancement are attractive to young professionals or students seeking growth or flexible roles.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant industry, specifically within fast-food operations

Company Size: Over 10,001+ employees worldwide, which indicates a robust support network and growth potential for staff

Founded: 1960, showcasing decades of industry experience and stability

Company Description:

• Domino's is one of the leading names in the pizza delivery service with a focus on innovation
• Operates approximately 17,100 stores nationwide in over 90 markets globally
• Known for its commitment to embracing technology to enhance customer experience

Company Specialties:

• Pizza
• Digital technology integration
• Marketing and advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Given its status as a global leader, Domino's offers a wealth of resources for employee growth and technological integration to streamline service delivery.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals starting their career or looking for a part-time opportunity

Reporting Structure: Reports to shift supervisor or store manager

Work Arrangement: On-site position at the Greensboro location

Growth Opportunities:

• Potential progression to team lead or supervisory roles
• Possibility of cross-training in different areas of store operations
• Opportunity to become a franchisee or manager through performance and dedication

ASSUMPTION: Growth opportunities are emphasized, suggesting those with ambition and initiative could rapidly advance within the company.

🌍 Location & Work Environment

Office Type: Physical in-store environment

Office Location(s): 2040 I Rankin Mill Rd, Greensboro, NC

Geographic Context:

• Located in a diverse and bustling cityscape, providing a steady flow of customers
• Close to local colleges and universities, suggesting a potential student employee workforce
• Accessible by major roads, enhancing convenience for commuting staff and delivery drivers

Work Schedule: Varies by the needs of the store, with shifts likely covering lunch, afternoon, and evening periods.

ASSUMPTION: The flexible shift schedule might suit individuals seeking employment while balancing schooling or other responsibilities.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial telephone or in-person interview
• Skills assessment, if applicable

Key Assessment Areas:

• Customer service capabilities
• Ability to work under pressure
• Adaptability in high-paced environments

Application Tips:

• Highlight customer service experience in your resume
• Be prepared to discuss how you’ve handled past challenges in customer-facing roles
• Show enthusiasm for potential career growth

ATS Keywords: Customer Service, Sales, Communication, Teamwork, Cash Handling, Inventory Management

ASSUMPTION: The application process valorizes resilience and enthusiasm, reflecting the dynamic nature of restaurant work.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Cash Registers and related software
• Food preparation equipment

ASSUMPTION: Familiarity with basic electronic equipment and software is assumed due to the job's nature and responsibilities.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and customer satisfaction
• Emphasis on teamwork and collaboration
• Innovation and adaptability

Work Style:

• High-energy and fast-paced
• Team-oriented with individual initiative encouraged
• Customer-focused with attention to detail

Self-Assessment Questions:

• Am I comfortable working in a fast-paced, sometimes stressful environment?
• Do I enjoy collaborating with diverse team members?
• Am I open to learning and applying new skills promptly?

ASSUMPTION: The ideal candidate thrives in active environments and values teamwork, as these are critical for success in a Domino's store.

⚠️ Potential Challenges

• Managing customer expectations during peak hours
• Navigating varying temperatures and physical demands of the job
• Needing to quickly adapt to new processes and product offerings
• Maintaining energy and focus during long shifts

ASSUMPTION: The physical and sensory demands are significant, implying a requirement for resilience and physical stamina.

📈 Similar Roles Comparison

• Compared to other similar roles, offers greater flexibility in shifts
• Potential for rapid advancement into management or franchise ownership
• Required customer interaction might lead to improved communication skills

ASSUMPTION: Comparisons suggest Domino's provides competitive benefits, especially for entry-level candidates looking to grow quickly.

📝 Sample Projects

• Participating in a store-wide customer satisfaction improvement initiative
• Leading a team during a busy shift to ensure seamless operations
• Cross-training across different roles to enhance operational knowledge

ASSUMPTION: Sample projects highlight the hands-on experience potential, fostering a better understanding of store operations.

❓ Key Questions to Ask During Interview

• What does the team culture look like here?
• How does Domino's support employee growth and career progression?
• What challenges might I face on a busy night, and how can I prepare?
• What are the typical career paths within this store or broader organization?
• How frequently do employees cross-train in different roles?

ASSUMPTION: These questions will help gauge the company's commitment to employee development and potential career trajectories.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service experience
• Prepare a cover letter emphasizing your adaptability and eagerness to advance
• Contact the store directly for follow-up questions or to express further interest
• Attend any scheduled interviews punctually and prepared

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.