Customer Service Rep(07492) - 1096 Cardiff Street

📌 Core Information

🔹 Job Title: Customer Service Rep(07492) - 1096 Cardiff Street

🔹 Company: Domino's

🔹 Location: San Diego, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025 01:54:21 GMT+0000 (Coordinated Universal Time)

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating diverse pieces of equipment used in the pizza preparation and delivery process
• Managing inventory from receiving to stocking in storage areas
• Taking and processing telephone orders accurately and effectively
• Maintaining a clean work environment and ensuring safety standards are met

ASSUMPTION: The role focuses heavily on operational tasks, complemented by customer interaction and teamwork within the store. This assumption is guided by the detailed listing of tasks related to equipment operation and order processing.

📋 Key Responsibilities

✅ Operate all store equipment proficiently

✅ Stock ingredients in designated areas

✅ Prepare products according to standard recipes

✅ Receive and process orders via telephone and in person

✅ Undertake daily cleaning of equipment and facilities

✅ Take regular inventory and manage associated paperwork efficiently

ASSUMPTION: Responsibilities are assumed to include consistent customer interaction, suggesting the necessity for strong communication skills and customer service excellence.

🎯 Required Qualifications

Education: Not specified; likely high school diploma or equivalent preferred

Experience: 0-2 years in a customer service or related role

Required Skills:

• Strong verbal and written communication skills
• Basic mathematical skills for handling transactions
• Ability to rapidly process orders and operate computers

Preferred Skills:

• Prior experience in food service or retail
• Proficiency in operation of kitchen equipment

ASSUMPTION: The role prioritizes adaptability and physical stamina due to the physical and varied nature of tasks described in the listing.

💰 Compensation & Benefits

Salary Range: Not specified; typically in line with entry-level customer service roles in fast food/retail industry

Benefits:

• Health insurance options
• Employee discounts on food purchases
• Opportunities for advancement within Domino’s franchise

Working Hours: 40 hours per week, may require flexible scheduling including evenings and weekends

ASSUMPTION: Benefits likely align with standard industry offerings for entry-level roles. Confirmation with the employer is advised for precise details.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants; fast food, with a focus on pizza delivery

Company Size: 10,001+ employees; large company providing stability but may involve bureaucratic processes

Founded: 1960

Company Description:

• Global leader in pizza delivery
• Innovator in technology and customer service in the fast food industry
• Approximately 17,100 stores operating in over 90 markets worldwide

Company Specialties:

• Pizza and sandwich production
• Advanced marketing and digital strategies
• Data analytics and advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino’s extensive market reach and strong brand presence offer significant career development opportunities for motivated employees.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals launching their career in customer service

Reporting Structure: Reports typically to shift managers or store managers

Work Arrangement: Predominantly on-site, involving in-store activities and direct customer engagement

Growth Opportunities:

• Advancement to shift management roles with experience
• Potential for growth within franchise management or corporate positions
• Opportunities for skills development and enhanced responsibilities

ASSUMPTION: Role offers a stepping stone for advancement within the Domino's organizational structure, subject to performance and skills development.

🌍 Location & Work Environment

Office Type: On-site in a store environment

Office Location(s): 1096 Cardiff Street, San Diego, California

Geographic Context:

• Located in a vibrant area known for its beaches and sunny weather
• Proximity to residential communities, enhancing delivery logistics
• Accessibility to public transport options for ease of commute

Work Schedule: Typically includes days, evenings, and weekends; flexible hours required

ASSUMPTION: Consideration of physical work environment and seasonal variations will be necessary given the job's demands.

💼 Interview & Application Insights

Typical Process:

• Initial application and resume submission
• Phone screening or interview
• In-person interview with store management

Key Assessment Areas:

• Customer service skills
• Ability to handle multi-tasking in a fast-paced environment
• Specific situational problem-solving skills

Application Tips:

• Highlight any previous experience in customer service
• Showcase adaptability and willingness to learn new skills
• Demonstrate physical stamina and team collaboration skills

ATS Keywords: Customer Service, Communication Skills, Order Processing, Equipment Operation, Physical Stamina

ASSUMPTION: The hiring process focuses on identifying candidates who are customer-focused with strong teamwork capabilities.

🛠️ Tools & Technologies

• Cash registers and computerized order systems
• Pizza making equipment including ovens and dough rollers
• Mobile devices for order tracking and inventory management

ASSUMPTION: Assumes familiarity with basic restaurant equipment and willingness to learn proprietary systems is crucial.

👔 Cultural Fit Considerations

Company Values:

• Innovation and excellence in customer service
• Commitment to teamwork and helping each other
• Drive to maintain high-quality food and service standards

Work Style:

• Fast-paced, teamwork-oriented environment
• Hands-on and proactive problem-solving required
• Adaptability to changing demands and priorities

Self-Assessment Questions:

• Am I comfortable working in a physically active role?
• Can I manage tasks effectively under pressure?
• Do I enjoy providing exceptional customer service?

ASSUMPTION: Cultural fit emphasizes collaboration, customer-centric behavior, and efficiency in a dynamic atmosphere.

⚠️ Potential Challenges

• Engaging with a diverse range of customer requests
• Balancing multiple tasks simultaneously in a busy environment
• Maintaining high standards in fluctuating temperatures and conditions
• Handling physical demands of lifting and carrying supplies

ASSUMPTION: Environmental and operational demands necessitate robust physical health and a resilient mindset.

📈 Similar Roles Comparison

• Roles at other fast-food chains may involve similar responsibility scopes but vary in corporate culture
• Positions within retail may focus more on customer interaction but less on food preparation
• Logistics roles in delivery services may involve greater emphasis on navigation and time management skills

ASSUMPTION: Comparison points suggest varied skill applications across industries but centered around customer experience.

📝 Sample Projects

• Leading a team during peak service times
• Improving inventory management systems or strategies
• Developing customer service protocols and enhancing customer satisfaction

ASSUMPTION: Projects could focus on operation optimization and enhance customer interaction based on role scope.

❓ Key Questions to Ask During Interview

• What are the biggest challenges faced in this role?
• How does the team measure success in customer service?
• Can you describe the training process for new employees?
• What opportunities are available for career advancement?
• How does the team handle high-pressure service periods?

ASSUMPTION: Questions are designed to extract details about growth potential, team dynamics, and role challenges.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for potential screening interviews and bring relevant job experience documentation
• Research on Domino's corporate culture and recent developments in their offerings
• Ensure understanding of the role requirements and align your resume accordingly
• Follow up with the HR team if there are any clarifications necessary post-application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.