Customer Service Rep(07545) - 518 W Riverside Dr

📌 Core Information

🔹 Job Title: Customer Service Rep(07545) - 518 W Riverside Dr

🔹 Company: Domino's

🔹 Location: Parker, Arizona, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Performing customer service duties
• Participating in pizza making
• Providing quality service with pride
• Engaging in a safe and growth-oriented work environment

ASSUMPTION: The role requires flexibility and multitasking, as employees perform duties both in customer service and food preparation, indicative of a fast-paced environment.

📋 Key Responsibilities

✅ Provide excellent customer service

✅ Make pizzas and other menu items with pride

✅ Assist with various store operations

✅ Maintain food and team member safety standards

ASSUMPTION: Responsibilities likely include handling disputes and ensuring customer satisfaction, based on the customer service nature of the role.

🎯 Required Qualifications

Education: Not specified, but candidates must be at least 16 years old.

Experience: 0-2 years in a similar customer service role preferred.

Required Skills:

• Excellent customer service skills
• Ability to operate store technology
• Knowledge of food safety standards

Preferred Skills:

• Experience in a similar fast-food or restaurant setting
• Flexible schedule availability

ASSUMPTION: No formal educational requirement suggests emphasis on skills over degrees. Teen-friendly as indicated by the minimum age requirement.

💰 Compensation & Benefits

Salary Range: Not specified; typically falls within industry standards for entry-level customer service roles.

Benefits:

• Discounts on Domino's menu items
• Access to a safe work environment
• Opportunities for career growth
• Potential eligibility for health benefits, depending on hours worked

Working Hours: Approximately 40 per week with opportunities for overtime

ASSUMPTION: Expect flexible scheduling to accommodate school or other commitments, common in roles offering a youthful work environment.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - Positioned as a leader in global pizza delivery with over 17,100 stores.

Company Size: 10,001+ employees, indicating robust support infrastructure and a variety of team dynamics.

Founded: 1960, with a rich history of innovation in the food and tech sectors.

Company Description:

• Driving innovation in pizza delivery and tech solutions
• Strong franchise model supporting vast growth
• Community-focused with a culture of fun and excellence

Company Specialties:

• Pizza and Sandwiches
• Digital innovations in ordering
• Marketing and data analytics expertise

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The environment is likely fast-paced and dynamic, with frequent exposure to cutting-edge technology in customer service.

📊 Role Analysis

Career Level: Entry-level, suitable for young professionals or students

Reporting Structure: Typically reports to the store manager or shift supervisor

Work Arrangement: Entirely on-site, requiring physical presence in the store

Growth Opportunities:

• Potential to advance to shift supervisor
• In-house training programs available
• Cross-functional exposure in various store operations

ASSUMPTION: The role offers career pathway clarity, potentially leading to management positions as highlighted by 90% of franchise leaders starting in store roles.

🌍 Location & Work Environment

Office Type: Retail store environment with a focus on customer interaction

Office Location(s): Primarily located at 518 W Riverside Dr, Parker, AZ

Geographic Context:

• Parker offers a small-town community environment
• Access to local outdoor activities and amenities
• Integral to serving the local Arizona community

Work Schedule: Predominantly full-time with flexible scheduling options

ASSUMPTION: Emphasis on community serving and customer satisfaction due to single-location focus suggests personalized interactions are paramount.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store manager

Key Assessment Areas:

• Customer service acumen
• Ability to handle multitasking under pressure
• Cultural fit within the team

Application Tips:

• Demonstrate your enthusiasm for working in customer service
• Highlight any experience in retail or restaurant settings
• Show flexibility in schedule and willingness to work overtime

ATS Keywords: Customer service, food safety, team player, technology proficient

ASSUMPTION: Successful applicants likely show adaptability and strong interpersonal skills, key for customer interaction roles.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Food safety monitoring equipment
• Basic computer and iPad settings for order management

ASSUMPTION: Proficiency in tech tools suggests training will be provided, supporting the use of both typical POS and innovative tech, aligning with Domino's digital focus.

👔 Cultural Fit Considerations

Company Values:

• Honesty and transparency
• Customer-centric innovation
• Commitment to team progress

Work Style:

• Fast-paced and flexible
• Team-oriented with collaboration as a key component
• Goal-driven, focusing on customer satisfaction

Self-Assessment Questions:

• How do you handle high-pressure situations?
• What does excellent customer service mean to you?
• How flexible is your current schedule?

ASSUMPTION: Emphasizing team collaboration and flexible adaptability, the cultural fit favors candidates who thrive under fast-paced, interactive conditions.

⚠️ Potential Challenges

• High-output work environment
• Balancing multiple customer demands simultaneously
• Adaptability to schedule changes
• Meeting food safety and quality standards consistently

ASSUMPTION: Challenges are indicative of typical retail service dynamics, necessitating candidates to have resilience and a proactive approach to problem-solving.

📈 Similar Roles Comparison

• Similar to other entry-level roles in casual dining or fast food
• Focuses more on teamwork and immediate customer interaction
• Potential for advancement through internal promotions

ASSUMPTION: Candidates might compare this with roles offering limited growth, identifying Domino's as more promising in career pathway development.

📝 Sample Projects

• Evaluating customer service practices to enhance experience
• Participating in in-store promotions and marketing events
• Helping implement new POS technology features

ASSUMPTION: These sample projects give candidates a realistic view of engaging tasks beyond typical role expectations, aiming to enhance business efficiency and customer satisfaction.

❓ Key Questions to Ask During Interview

• What are the growth opportunities available for this position?
• How does the company support work-life balance for its employees?
• What training options are available for new employees?
• How does Domino's foster a safe work environment?
• Could you describe a typical day for this role?

ASSUMPTION: Questions that focus on growth, safety, and daily operations will help assess alignment with company culture and personal career objectives.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Domino's career portal
• Prepare for potential phone screening
• Review customer service and food safety protocols
• Be ready to discuss scheduling preferences
• Gather references highlighting relevant experience

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.