Customer Service Rep(07547) - 887 E 100 N

📌 Core Information

🔹 Job Title: Customer Service Rep (07547) - 887 E 100 N

🔹 Company: Domino's

🔹 Location: Payson, Utah, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025 01:35:13 GMT+0000

🔹 Experience Level: 0-2

🔹 Remote Status: Not Specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service by taking and processing orders efficiently.
• Collaborating with team members to prepare food products and ensure timely service.
• Maintaining a clean and organized work environment in compliance with health standards.
• Flexibility to work in varying roles and shifts, including nights and weekends.

ASSUMPTION: The role focuses primarily on in-store customer service and does not explicitly include delivery tasks, given the emphasis on in-person interactions and equipment operation.

📋 Key Responsibilities

✅ Operate all equipment safely and efficiently.

✅ Stock ingredients and maintain inventory accuracy.

✅ Prepare product and ensure order accuracy.

✅ Receive and process telephone and walk-in orders.

✅ Maintain cleanliness of equipment and facility daily.

ASSUMPTION: The responsibilities suggest a focus on both customer service and operations within the store, emphasizing multitasking across different functions.

🎯 Required Qualifications

Education: Not specified; typically a high school diploma or equivalent for similar positions.

Experience: 0-2 years in a customer service or restaurant environment preferred.

Required Skills:

• Strong verbal communication skills
• Basic mathematical skills for handling transactions
• Ability to operate a computer keyboard or touchscreen

Preferred Skills:

• Previous experience in food service
• Problem-solving abilities

ASSUMPTION: Minimum qualifications emphasize interpersonal skills and basic math abilities, vital for cash handling and interaction with customers.

💰 Compensation & Benefits

Salary Range: Not specified; industry average for similar roles in fast food tends to range from $9-$12 per hour.

Benefits:

• Opportunities for advancement within the company
• Flexible scheduling options to suit personal commitments
• Employee discounts on products

Working Hours: Typically 40 hours per week with the potential for part-time as needed.

ASSUMPTION: The salary and benefits assume competitive pay based on industry norms, with potential growth and development opportunities within the company.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with a focus on global pizza delivery service.

Company Size: 10,001+ employees, indicative of a well-established brand with ample resources and opportunities.

Founded: 1960

Company Description:

• Renowned for innovation in the pizza industry
• Strong emphasis on employee growth and franchise opportunities
• Global presence in over 90 markets worldwide

Company Specialties:

• Pizza and Sandwiches
• Digital Ordering Technology
• Data Analytics and Marketing

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's size and global presence suggest job stability and potential for international career paths.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals seeking to start or further their career in customer service.

Reporting Structure: Typically reports to Shift Manager or General Manager within the store.

Work Arrangement: Primarily on-site with a need for physical presence to manage operations and customer interactions.

Growth Opportunities:

• Potential to advance to management roles
• Chances to operate own franchise with demonstrated performance
• Cross-training within different store operations

ASSUMPTION: The role offers significant upward mobility for ambitious individuals, with Domino's promotion from within policy frequently highlighted.

🌍 Location & Work Environment

Office Type: Retail store environment within a Domino's franchisee location.

Office Location(s): 887 E 100 N, Payson, Utah

Geographic Context:

• Payson, a small city with a community feel
• Located within commuting distance to larger Utah commercial centers
• Affordable living conditions with scenic mountain views

Work Schedule: Flexible, including nights and weekends to accommodate peak periods.

ASSUMPTION: Working in Payson offers a relaxed living environment with reasonable travel expectations for those residing nearby.

💼 Interview & Application Insights

Typical Process:

• Initial application submission online
• Phone interview with recruitment team
• In-person interview with hiring manager

Key Assessment Areas:

• Customer service skills
• Ability to handle stress and multitask
• Teamwork and collaboration

Application Tips:

• Highlight any customer service or retail experience
• Demonstrate flexibility and willingness to work varied hours
• Provide examples of problem-solving capabilities

ATS Keywords: Customer service, teamwork, cash handling, multitasking, communication skills

ASSUMPTION: The application process is straightforward, with Domino's likely valuing practical experience and demonstrable skills over formal qualifications.

🛠️ Tools & Technologies

• Pizza preparation and cooking equipment
• Point of Sale (POS) systems
• Order processing software

ASSUMPTION: Familiarity with basic computer operation and customer interaction technology is advantageous.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and customer satisfaction
• Encouragement of employee advancement
• Inclusive and diverse workplace culture

Work Style:

• Fast-paced and dynamic environment
• Emphasis on teamwork and collaboration
• Responsiveness to customer needs and feedback

Self-Assessment Questions:

• Am I comfortable with flexible work hours, including nights and weekends?
• Do I have the skills necessary to provide excellent customer service?
• Am I ready to work in a fast-paced, physically demanding environment?

ASSUMPTION: The cultural fit at Domino’s aligns well with individuals who enjoy dynamic work and embrace diversity and teamwork.

⚠️ Potential Challenges

• Handling busy periods with high order volumes
• Maintaining quality service under stress
• Adapting to sudden changes in scheduling
• Meeting physical demands of the role, including standing for long periods

ASSUMPTION: The environment is ideal for those who thrive on challenges and adapt quickly to changing situations.

📈 Similar Roles Comparison

• Fast-paced work similar to other quick-service restaurant roles
• Customer-facing positions requiring excellent soft skills
• Opportunities for advancement commonly seen in retail food industries

ASSUMPTION: Roles at similar companies require parallel skills, offering either lateral or upward mobility within the sector.

📝 Sample Projects

• Participating in a team effort to devise new customer service strategies
• Assisting in promotional events to boost customer engagement
• Collaborating on initiatives to streamline store operations

ASSUMPTION: Collaboration on relevant projects showcases teamwork and dedication to operational excellence.

❓ Key Questions to Ask During Interview

• What training programs are available for new team members?
• How does Domino’s encourage career advancement?
• What are the most important qualities for success in this role?
• How is performance evaluated in this position?
• Can you describe a typical day in this role?

ASSUMPTION: Questions focusing on growth, performance, and daily structure will provide valuable insights into the job and company expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume that highlights customer service and teamwork experience
• Be ready for a potential phone interview followed by an in-person meeting
• Research Domino's company culture and values thoroughly
• Practice responses to common interview questions related to customer service

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.