Customer Service Rep(07553) - 981 S. Main St.

📌 Core Information

🔹 Job Title: Customer Service Rep(07553) - 981 S. Main St.

🔹 Company: Domino's

🔹 Location: Logan, Utah, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service
• Taking and processing orders efficiently
• Maintaining a clean and organized store environment
• Supporting food preparation and handling tasks

ASSUMPTION: The role may also involve assisting in various operational tasks as needed, given the dynamic environment at Domino's stores.

📋 Key Responsibilities

✅ Taking and processing telephone and in-person orders

✅ Preparing food products like pizzas and ensuring quality standards

✅ Maintaining cleanliness in the store and ensuring equipment operation

✅ Stocking ingredients and managing inventory efficiently

✅ Handling cash transactions and balancing the cash register

ASSUMPTION: Additional responsibilities may include learning to operate new tools or equipment as part of training and advancement opportunities.

🎯 Required Qualifications

Education: Not specified

Experience: Not specified, but experience in customer service is beneficial

Required Skills:

• Effective communication skills, both verbal and written
• Basic math skills for cash handling
• Ability to work under varying temperatures and conditions

Preferred Skills:

• Previous experience in customer service or retail
• Familiarity with food safety and handling practices

ASSUMPTION: Preferred skills may include knowledge of Domino's customer service systems and tools for a more seamless integration into the role.

💰 Compensation & Benefits

Salary Range: Not specified; typically industry standard hourly rates apply

Benefits:

• Flexible work schedules
• Opportunities for career advancement
• Employee discounts on menu items

Working Hours: 40 hours per week, flexible to accommodate personal schedules

ASSUMPTION: Benefits might include additional incentives for performance and tenure, as is standard in many customer service roles.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants; a competitive and dynamic industry driven by customer satisfaction and innovation

Company Size: 10,001+ employees, offering diverse opportunities for career growth and network building

Founded: 1960, with a rich history of innovation in food service and technology

Company Description:

• Global presence with approximately 17,100 stores in over 90 markets
• Known for pioneering technology in food ordering and delivery
• Emphasizes fun and collaboration in the workplace culture

Company Specialties:

• Pizza and sandwiches
• Technology advancements in food ordering
• Marketing and advertising innovations

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's values diversity and inclusion as core aspects of its company culture, impacting hiring and team dynamics positively.

📊 Role Analysis

Career Level: Entry-level position with opportunities to advance to managerial roles

Reporting Structure: Typically reports to the store manager or shift supervisor

Work Arrangement: Full-time, on-site with potential for part-time arrangements

Growth Opportunities:

• Advancement to supervisory and management roles
• Possibility of franchise ownership with demonstrated success
• Skill development through on-the-job training

ASSUMPTION: Career growth may also involve access to training programs and performance-based recognitions.

🌍 Location & Work Environment

Office Type: Fast-paced retail environment within a Domino's store

Office Location(s): 981 S. Main St., Logan, Utah

Geographic Context:

• Centrally located in Logan providing easy access for locals
• Surrounded by a variety of local businesses
• Cultural and recreational activities available in Logan

Work Schedule: Flexible schedules, adapting to busy periods such as weekends and evenings

ASSUMPTION: The work environment is likely fast-paced and requires adaptability to varying customer volumes and needs.

💼 Interview & Application Insights

Typical Process:

• Initial application through Domino's careers website
• Screening call from a hiring manager
• One-on-one interview with a store manager

Key Assessment Areas:

• Customer service and communication skills
• Problem-solving and adaptability
• Cultural fit within the team

Application Tips:

• Highlight any relevant customer service experience
• Emphasize adaptability and teamwork skills
• Prepare examples of handling customer complaints or busy service times

ATS Keywords: Customer Service, Communication, Retail, Food Preparation, Teamwork, Flexibility

ASSUMPTION: Interview focus may also include questions on multitasking and time management given the job demands.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Basic kitchen and food preparation tools
• Telephone communication systems

ASSUMPTION: Additional training on proprietary Domino's systems might be provided during the onboarding process.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation and technology leadership
• Diversity and teamwork

Work Style:

• Fast-paced and team-oriented
• Emphasis on efficiency and quality
• Adaptability to changing work environments

Self-Assessment Questions:

• How well do you handle high-pressure environments?
• Can you balance accuracy and speed in your work?
• Are you comfortable interacting with a diverse range of customers?

ASSUMPTION: Candidates who enjoy dynamic, service-oriented roles in a collaborative setting will likely thrive at Domino's.

⚠️ Potential Challenges

• Working in varying temperature conditions
• Managing multiple tasks simultaneously under pressure
• Handling high-volume customer interactions during peak times
• Adapting to new systems and technology quickly

ASSUMPTION: Mentorship from experienced team members may be available to help navigate challenges more effectively.

📈 Similar Roles Comparison

• Generally involves similar skills found in other quick-service roles
• Opportunities for career advancement may be more pronounced at Domino's
• Exposure to operational aspects of a large-scale franchise

ASSUMPTION: Similar roles at Domino's could offer more structured career paths compared to independent local pizzerias.

📝 Sample Projects

• Assisting in a store-wide inventory reorganization
• Participating in a team initiative to improve customer service feedback scores
• Leading a small team to streamline order processing during peak hours

ASSUMPTION: Engaging in these projects can enhance leadership skills and increase visibility within the company.

❓ Key Questions to Ask During Interview

• What are the typical career paths for customer service reps here?
• How does Domino's support ongoing training and skill development?
• What does a typical day look like for this position?
• How does the team measure success for someone in this role?
• What are the next steps for someone interested in moving into management?

ASSUMPTION: These questions highlight a candidate’s interest in growth and adaptability, aligning with Domino's values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant experience and skills
• Prepare for a screening call by researching Domino's values and mission
• Schedule your interview at a convenient time and location provided
• Complete any requisite assessments or training modules

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.