📌 Core Information
🔹 Job Title: Customer Service Representative (07554) - 725 W. 1200 S.
🔹 Company: Domino's
🔹 Location: Perry, Utah, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: Sun Mar 30 2025 02:55:20 GMT+0000 (Coordinated Universal Time)
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Providing exceptional customer service both in person and over the phone.
- Operating equipment and preparing food products efficiently.
- Maintaining a clean and organized work environment.
- Managing inventory and processing orders accurately.
ASSUMPTION: The role highlights quick service abilities due to the fast-paced nature of a pizza delivery service, emphasizing multitasking and teamwork.
📋 Key Responsibilities
✅ Take and process customer orders via phone and in-store.
✅ Prepare and cook food products according to company standards.
✅ Stock and organize ingredients effectively.
✅ Maintain cleanliness of store equipment and facilities.
✅ Handle cash transactions and make accurate monetary changes.
✅ Receive and manage inventory deliveries.
ASSUMPTION: Responsibilities likely involve both individual tasks and team collaboration to ensure efficient operations, given the emphasis on teamwork and community in the description.
🎯 Required Qualifications
Education: Not specified
Experience: 0-2 years of customer service or related experience.
Required Skills:
- Strong verbal and written communication skills.
- Basic math skills for cash handling and inventory management.
- Ability to work in a fast-paced environment with attention to detail.
Preferred Skills:
- Previous experience in food service or a similar retail environment.
- Proficiency in using Point of Sale (POS) systems.
ASSUMPTION: Basic skills are emphasized to accommodate entry-level candidates, with preferred qualifications suggesting career growth potential for those with previous experience.
💰 Compensation & Benefits
Salary Range: Not specified. Typically, entry-level customer service positions at Domino's offer competitive hourly wages.
Benefits:
- Flexible scheduling options.
- Potential for career advancement within the company.
- Employee discounts on products.
Working Hours: 40 hours per week; flexible part-time and full-time shifts available.
ASSUMPTION: Compensation packages might vary by location and experience, including hourly wages plus potential for tips, customary in the food service industry.
📌 Applicant Insights
🔍 Company Context
Industry: Restaurants
Company Size: 10,001+ employees, indicating a well-established and significant presence in the market.
Founded: 1960, providing a rich history of growth and innovation in pizza delivery.
Company Description:
- Promotes a fun and dynamic work environment that encourages employee engagement.
- Recognized for its technological advancements like voice-ordering apps.
- Offers growth opportunities from entry to advanced career levels.
Company Specialties:
- Pizza and sandwiches
- Marketing and advertising
- Technological innovation in food service
Company Website: https://jobs.dominos.com/dominos-careers/
ASSUMPTION: The company’s large size suggests robust support structures for training and career growth.
📊 Role Analysis
Career Level: Entry-level position with pathways to management.
Reporting Structure: Likely reports to a store manager or supervisor with opportunities to advance to lead roles.
Work Arrangement: Predominantly on-site with the possibility of flexible hours to accommodate various applicant needs.
Growth Opportunities:
- Career progression from customer service to management roles.
- Training programs and development within the company.
- Opportunities to become a franchise owner.
ASSUMPTION: The role is designed to nurture talent and promote from within, aligned with Domino's growth and expansion strategies.
🌍 Location & Work Environment
Office Type: In-store environment with hands-on duties.
Office Location(s): Perry, Utah
Geographic Context:
- Perry offers a small-town feel with a supportive community.
- Local weather conditions can vary, impacting external responsibilities like deliveries.
- Close-knit store teams foster a family-like work atmosphere.
Work Schedule: Consistent weekly hours with potential for overtime during peak seasons.
ASSUMPTION: The focus is on creating a welcoming and goal-oriented store atmosphere, integral to building team morale.
💼 Interview & Application Insights
Typical Process:
- Submit an application through Domino's careers website.
- Initial phone screening with HR or store manager.
- In-person interview focusing on customer service skills and availability.
Key Assessment Areas:
- Customer service experience and interpersonal skills.
- Ability to handle multitasking and work under pressure.
- Flexibility and availability to work different shifts.
Application Tips:
- Emphasize a strong work ethic and adaptability in your application.
- Highlight any previous food service or customer service roles.
- Prepare to discuss examples of teamwork and solving customer issues.
ATS Keywords: Customer Service, Communication Skills, Teamwork, Problem Solving, Time Management
ASSUMPTION: The application process values initiative and eagerness to learn, as indicated by the emphasis on growth opportunities.
🛠️ Tools & Technologies
- Point of Sale (POS) systems for processing orders.
- Telephone systems for customer interaction.
- Cooking equipment for food preparation.
ASSUMPTION: Familiarity with basic store operations technology would be beneficial but can be learned on the job.
👔 Cultural Fit Considerations
Company Values:
- Commitment to teamwork and community.
- Focus on innovation and efficiency.
- Adaptability and customer satisfaction as core values.
Work Style:
- Dynamic and fast-paced with an emphasis on collaboration.
- Hands-on duties requiring a proactive approach.
- Team-oriented with frequent cross-departmental interaction.
Self-Assessment Questions:
- Am I comfortable working in a fast-paced food service environment?
- Do I enjoy interacting with customers and solving issues promptly?
- Can I maintain focus and accuracy under varying work conditions?
ASSUMPTION: The ideal candidate would demonstrate enthusiasm for customer interaction and a collaborative spirit, matching Domino’s service-centric culture.
⚠️ Potential Challenges
- Managing peak hours with high order volumes.
- Maintaining quality control under time constraints.
- Handling physical demands such as standing for long periods.
- Adapting to changing customer preferences and feedback.
ASSUMPTION: Understanding the need for resilience in a fast-paced environment can help prospective employees prepare for potential challenges.
📈 Similar Roles Comparison
- Compared to other food service roles, this position offers significant career development within a global brand.
- Cultural emphasis on team success differentiates it from similar entry-level opportunities.
- Multitasking skills refined here can be valuable in diverse industries.
ASSUMPTION: Emphasis on career growth at Domino’s positions these roles as platforms for long-term professional development.
📝 Sample Projects
- Assist in organizing promotional campaigns for new menu items.
- Contribute to store organization during regional tournaments or events.
- Participate in a team challenge to improve order processing workflow.
ASSUMPTION: While the role primarily involves daily operational tasks, taking initiative on improvement projects is encouraged.
❓ Key Questions to Ask During Interview
- What does a typical workday look like for this position?
- Are there opportunities for cross-training with other roles?
- How does the company support career advancement?
- What metrics are used to evaluate performance?
- What is the team dynamic like at this location?
ASSUMPTION: Interview questions are designed to provide insight into team dynamics, growth potential, and daily operations, which are likely to guide candidate expectations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link.
- Prepare a resume highlighting your customer service skills and experience.
- Complete any required online assessments as directed after application submission.
- Be ready for a phone screening and follow-up interview requests.
- Review Domino’s values and mission to align your objectives with the company culture.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
