Customer Service Rep (07567) - 5554 Daybreak Pkwy

📌 Core Information

🔹 Job Title: Customer Service Rep (07567) - 5554 Daybreak Pkwy

🔹 Company: Domino's

🔹 Location: South Jordan, Utah, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 30, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service and building positive relationships with customers.
• Working collaboratively as part of a team to ensure smooth store operations.
• Flexibility to work various shifts, including evenings and weekends.
• Opportunity for career advancement within a rapidly growing company.

ASSUMPTION: The job description suggests that flexibility and a strong team-oriented mindset are crucial due to varying work shifts and the collaborative nature of the role.

📋 Key Responsibilities

✅ Operate all store equipment efficiently.

✅ Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.

✅ Prepare products following Domino's standards.

✅ Receive and process customer orders via telephone.

✅ Perform inventory checks and complete related paperwork.

✅ Clean equipment and maintain the store's hygiene regularly.

ASSUMPTION: Responsibilities emphasize a comprehensive understanding of store operations and a focus on cleanliness to maintain health standards.

🎯 Required Qualifications

Education: Not specified

Experience: Entry-level (0-2 years)

Required Skills:

• Strong communication skills to interact with customers and team members.
• Basic math skills for processing orders and handling transactions.
• Ability to multitask and perform in a fast-paced environment.

Preferred Skills:

• Prior experience in a customer service role.
• Proficiency in using computer systems for order entry.

ASSUMPTION: Basic math and communication skills are essential given the primary duties revolve around customer interaction and order processing.

💰 Compensation & Benefits

Salary Range: Not specified; typically, similar roles in the industry may range from $10-$15 per hour depending on location.

Benefits:

• Flexible work schedule.
• Opportunities for career growth and development.
• Discounts on food and beverages.

Working Hours: Varies; typically requires flexible availability during store hours including nights and weekends.

ASSUMPTION: The benefits focus on flexibility and growth opportunities, aligning with the typical offering in similar service roles.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - Domino's holds a prominent position as a leader in pizza delivery services.

Company Size: 10,001+ employees, offering a vast network and diverse opportunities for career growth.

Founded: 1960

Company Description:

• Domino's is known for its innovative approach to technology and service.
• It operates over 17,100 stores in 90+ markets worldwide.
• The company promotes a dynamic and fun work environment focused on team success.

Company Specialties:

• Pizza
• Marketing
• Technology and Digital Innovation

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's innovative use of technology and focus on employee growth are clear from their expansion and success in the global market.

📊 Role Analysis

Career Level: Entry-level; suitable for those starting their career in customer service.

Reporting Structure: Reports to store management; collaborative work with team members expected.

Work Arrangement: On-site work; requires physical presence to perform duties.

Growth Opportunities:

• Potential for promotion to supervisory and management roles.
• Opportunities to transition into franchise management.
• Access to corporate training programs.

ASSUMPTION: The company values talent development, offering clear pathways for employees interested in career advancement within the organization.

🌍 Location & Work Environment

Office Type: In-store work environment

Office Location(s): The position is based at 5554 Daybreak Pkwy, South Jordan, Utah.

Geographic Context:

• South Jordan offers a suburban environment with a strong community focus.
• Convenient transportation options make it accessible for commuters.
• The location is part of a rapidly growing area with increasing business opportunities.

Work Schedule: Flexible schedule, typically requiring evening and weekend availability.

ASSUMPTION: The work environment is designed to adapt to varying customer traffic, requiring flexibility in scheduling to meet demand.

💼 Interview & Application Insights

Typical Process:

• Online application submission via the company portal.
• Initial screening interview with HR or hiring manager.
• On-site interview to assess fit and skills.

Key Assessment Areas:

• Customer service skills and experience.
• Ability to handle high-pressure situations.
• Teamwork and collaboration abilities.

Application Tips:

• Highlight any previous customer service experience.
• Demonstrate flexibility and willingness to work varied hours.
• Prepare to discuss examples of teamwork and problem-solving skills.

ATS Keywords: Customer Service, Communication, Teamwork, Flexibility, Basic Math Skills

ASSUMPTION: The application process is likely streamlined to prioritize finding candidates who can quickly adapt to the fast-paced work environment.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephone systems for order processing
• Basic kitchen equipment for food preparation

ASSUMPTION: Familiarity with restaurant POS systems is beneficial, highlighting the importance of technology in maintaining efficiency in service.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction.
• Focus on teamwork and collaboration.
• Encouragement of innovative thinking and problem-solving.

Work Style:

• Fast-paced and dynamic environment.
• Emphasis on teamwork and cooperation.
• Customer-first mindset.

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I have strong communication skills?
• Am I willing to work varying shifts, including evenings and weekends?

ASSUMPTION: Candidates should embrace a customer-centric approach and be adaptable to the lively dynamics of a pizza service environment.

⚠️ Potential Challenges

• Adapting to varied customer demands and preferences.
• Balancing multiple tasks during peak hours.
• Maintaining energy levels during extended shifts.
• Ensuring accuracy and speed in order processing.

ASSUMPTION: High energy and the ability to maintain focus under pressure are crucial traits for success in this role.

📈 Similar Roles Comparison

• Similar roles in fast food chains often offer limited growth opportunities compared to Domino's emphasis on advancement to management roles.
• Positions in retail may offer more static work environments, whereas this role is dynamic and customer-interaction focused.
• Industry competitors may offer different benefits and work culture.

ASSUMPTION: Domino's unique value proposition lies in its career growth opportunities, a distinguishing factor from many fast-food and retail roles.

📝 Sample Projects

• Developing a new approach to organizing ingredient preparation to enhance efficiency.
• Participating in initiatives to improve customer feedback collection and analysis.
• Leading team building activities to foster a greater sense of camaraderie.

ASSUMPTION: Projects might focus on operational improvements, reflecting the fast-paced and efficiency-oriented nature of the role.

❓ Key Questions to Ask During Interview

• What are the typical career paths for successful team members?
• How does the company support employees looking to advance their careers?
• What training programs are available to new hires?
• Can you describe a typical day in this role?
• How does Domino’s encourage a team-oriented culture?

ASSUMPTION: Inquiries should focus on growth opportunities and team dynamics to better understand career trajectory and company culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume that highlights relevant customer service experience.
• Practice for potential situational and behavioral interviews.
• Be ready to discuss availability and willingness to work varying schedules.
• Follow up with the hiring manager if you haven't heard back within two weeks.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.