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Customer Service Rep(07588) - 1 W. Main St.

Domino's
Full-time
On-site
Tremonton, Utah, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep(07588) - 1 W. Main St.

πŸ”Ή Company: Domino's

πŸ”Ή Location: Tremonton, Utah, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Sun Mar 30 2025 03:03:27 GMT+0000 (Coordinated Universal Time)

πŸ”Ή Experience Level: 0-2

πŸ”Ή Remote Status: Not specified

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Engaging with customers to ensure satisfaction
  • Preparing and handling food items
  • Maintaining cleanliness and operational efficiency
  • Potential for career advancement within the company

ASSUMPTION: This role is designed for individuals looking to start or further develop a career in customer service, with opportunities for growth within the company structure.

πŸ“‹ Key Responsibilities

βœ… Taking and processing customer orders

βœ… Operating store equipment and stocking ingredients

βœ… Maintaining cleanliness and safety standards

βœ… Preparing food items according to Domino’s standards

βœ… Communicating effectively with customers and team members

ASSUMPTION: The responsibilities include basic operational tasks typical of a customer service role in a fast-food restaurant.

🎯 Required Qualifications

Education: Not specified

Experience: No prior experience required

Required Skills:

  • Basic math skills and cash handling
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team or independently

Preferred Skills:

  • Previous experience in a similar role
  • Adaptability and multitasking ability

ASSUMPTION: The role is accessible to entry-level candidates, with customer service and basic operational skills highly valued.

πŸ’° Compensation & Benefits

Salary Range: Not specified

Benefits:

  • Flexible work schedules
  • Opportunities for promotion and career development
  • Employee discounts

Working Hours: Approximately 40 hours a week with varying shifts

ASSUMPTION: Compensation includes standard benefits for entry-level positions, with specific details likely available upon inquiry.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants

Company Size: 10,001+ employees, offering a wide range of career opportunities

Founded: 1960

Company Description:

  • Pioneering global pizza delivery operations
  • Innovative with technology in ordering processes
  • Strong emphasis on employee and customer satisfaction

Company Specialties:

  • Pizza and sandwiches
  • Marketing and technology innovations
  • Data and digital advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's offers a vibrant culture with extensive career growth opportunities across numerous specialties.

πŸ“Š Role Analysis

Career Level: Entry-level with potential for advancement

Reporting Structure: Reports to store manager and team leads

Work Arrangement: On-site role with in-person customer interactions

Growth Opportunities:

  • Progression from customer service to management positions
  • Potential to transition into franchise ownership
  • Gain experience in a large, established company

ASSUMPTION: The role is ideal for those seeking a start in the food industry with clear pathways for promotion and personal development.

🌍 Location & Work Environment

Office Type: Fast-paced restaurant environment

Office Location(s): Tremonton, Utah

Geographic Context:

  • A small yet vibrant community
  • Potential for local customer interactions
  • Experience in diverse weather conditions

Work Schedule: Includes varied shifts that may cover overnight and weekends

ASSUMPTION: The position requires flexibility with potential shifts during peak customer hours, accommodating a range of activities outside of work.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial application through Domino’s careers site or in-store
  • Phone or in-person interview
  • Hands-on trial or assessment

Key Assessment Areas:

  • Customer service aptitude
  • Communication and teamwork skills
  • Adaptability under pressure

Application Tips:

  • Highlight any previous customer service experience
  • Focus on communication and math skills
  • Show enthusiasm and willingness to learn

ATS Keywords: Customer Service, Communication, Teamwork, Math Skills, Pizza Preparation

ASSUMPTION: The assessment focuses on personality traits and skills relevant to customer interaction and operational processes in a fast-paced setting.

πŸ› οΈ Tools & Technologies

  • Point-of-Sale systems
  • Food preparation equipment
  • Basic computer systems

ASSUMPTION: The technology used in this role includes standard equipment and software for order taking and food preparation.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Commitment to customer satisfaction
  • Innovation and adaptability
  • Diverse and inclusive work environment

Work Style:

  • Team-oriented and collaborative
  • Fast-paced and dynamic operation
  • Positive and supportive workplace atmosphere

Self-Assessment Questions:

  • How do you handle stressful situations while maintaining customer service quality?
  • Do you enjoy working in a team-based environment?
  • Are you comfortable with flexible working hours and tasks?

ASSUMPTION: Domino's values employees who are flexible, team-oriented, and thrive in a dynamic and customer-focused environment.

⚠️ Potential Challenges

  • Working in varying temperature conditions
  • Handling physically demanding tasks
  • Managing peak hour rush efficiently
  • Dealing with diverse customer interactions

ASSUMPTION: Challenges relate to the physical and social demands typical in a fast-paced food service context.

πŸ“ˆ Similar Roles Comparison

  • Similar customer service roles in fast food chains require focus on service and operational efficiency
  • Roles in larger franchises may offer better advancement opportunities
  • Typically require strong interpersonal skills and basic operational competencies

ASSUMPTION: The comparison is with equivalent roles in similar fast-food or service-oriented businesses.

πŸ“ Sample Projects

  • Organize a community pizza tasting event
  • Participate in process improvement for faster service delivery
  • Contribute to a local marketing campaign

ASSUMPTION: Sample projects are aligned with team-building and operational improvements typical in a retail food service environment.

❓ Key Questions to Ask During Interview

  • What opportunities for growth exist within the store?
  • How does the team handle high-pressure service times?
  • What are the expectations for customer service?
  • How can I advance in my role?
  • What is the company’s stance on promoting diversity?

ASSUMPTION: These questions are intended to give clarity on growth, expectations, and company culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare for the interview by reviewing common customer service scenarios
  • Be ready to discuss how you handle fast-paced environments
  • Ensure your availability aligns with shift requirements
  • Ask insightful questions during your interview to understand team dynamics

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.