Customer Service Rep(07593) - 13540 S Sunland Gin Rd

📌 Core Information

🔹 Job Title: Customer Service Rep(07593) - 13540 S Sunland Gin Rd

🔹 Company: Domino's

🔹 Location: Lake Havasu City, Arizona, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service to Domino's customers
• Managing orders via phone and in person
• Preparing food products and maintaining store cleanliness
• Opportunity for advancement, including potential for management positions

ASSUMPTION: It is assumed that "You got game? You got spring in your step?" refers to a dynamic and energetic work environment where having a positive attitude is important.

📋 Key Responsibilities

✅ Operate all standard equipment in the store

✅ Stock ingredients from delivery area to storage, work area, and walk-in cooler

✅ Prepare products according to company guidelines

✅ Receive and process telephone orders efficiently

✅ Take inventory and complete associated paperwork regularly

✅ Maintain cleanliness of equipment and facility daily

ASSUMPTION: Responsibilities include multitasking and maintaining quality standards due to mention of "strict quality control standards" and dynamic work conditions.

🎯 Required Qualifications

Education: Not specified, but must be at least 16 years old

Experience: 0-2 years in a similar customer service environment preferred

Required Skills:

• Strong communication skills
• Basic math skills for cash handling
• Ability to multitask and work under pressure

Preferred Skills:

• Previous experience in a food service environment
• Experience with point-of-sale systems

ASSUMPTION: Basic math and communication skills are essential due to the need for accurate order processing and cash handling.

💰 Compensation & Benefits

Salary Range: Not specified; typical range for similar roles within the industry is $12-$15 per hour based on experience

Benefits:

• Flexible work schedules
• Opportunities for advancement and promotions
• Employee discounts

Working Hours: 40 hours, with potential for part-time if desired

ASSUMPTION: Compensation is competitive and benefits like flexible schedules suggest an inclusive work culture promoting work-life balance.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specializing in pizza delivery and takeaway

Company Size: Over 10,001 employees, indicating a large company structure with resources for growth and training

Founded: 1960

Company Description:

• High-growth company supported by strong franchise and corporate team members
• Innovative in technology and customer service
• Operates over 17,100 stores worldwide

Company Specialties:

• Pizza
• Technology and digital innovation
• Marketing and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: As a company known for rapid growth and innovation, Domino's likely values continuous improvement and adaptability in its employees.

📊 Role Analysis

Career Level: Entry-level position with opportunities for professional growth

Reporting Structure: Reports to shift supervisors or store managers

Work Arrangement: On-site

Growth Opportunities:

• Progression to management roles
• Potential for franchise ownership
• Professional development through training programs

ASSUMPTION: The career path includes structured opportunities for advancement due to company’s focus on internal promotion and employee development.

🌍 Location & Work Environment

Office Type: Retail store with customer interaction

Office Location(s): Lake Havasu City, Arizona

Geographic Context:

• Located in a vibrant community
• Accessible by public transportation and parking availability
• Part of a larger network of stores ensuring resource sharing

Work Schedule: Flexible hours, mainly covering peak meal times

ASSUMPTION: The work environment is fast-paced and customer-focused, ideal for those who enjoy a lively atmosphere.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Resume screening by HR
• In-person or virtual interview with store manager

Key Assessment Areas:

• Customer service orientation
• Problem-solving skills
• Ability to work in a team

Application Tips:

• Highlight any customer service experience
• Emphasize flexibility and willingness to work varied hours
• Prepare to discuss key skills like multitasking and cash handling

ATS Keywords: Customer Service, Communication, Time Management, Cash Handling

ASSUMPTION: The application process is straightforward, focusing on relevant experience and skills aligned with customer service needs.

🛠️ Tools & Technologies

• Point-of-Sale systems
• Order management software
• Basic kitchen equipment

ASSUMPTION: Familiarity with or the ability to quickly learn how to operate standard customer service and kitchen tools is expected.

👔 Cultural Fit Considerations

Company Values:

• Teamwork
• Commitment to customer satisfaction
• Continuous improvement

Work Style:

• Adaptable and quick on your feet
• Customer-centric focus
• Energized by team collaboration

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with diverse customers?
• Can I handle multiple tasks simultaneously?

ASSUMPTION: A successful candidate will thrive in a collaborative, customer-driven setting and value teamwork.

⚠️ Potential Challenges

• Managing multiple orders during peak times
• Handling difficult customer interactions professionally
• Maintaining consistent service quality under pressure
• Adhering to strict operational standards

ASSUMPTION: Potential challenges align with typical customer service roles where adaptability and stress management are key.

📈 Similar Roles Comparison

• Similar customer service roles involve food handling and order processing
• Opportunities for growth in roles like Shift Leader or Store Manager
• Roles typically require strong communication and multitasking skills

ASSUMPTION: The role compares closely with positions in fast-food chains focusing on customer interaction and order management.

📝 Sample Projects

• Streamlining the order processing system to reduce customer wait time
• Implementing a customer feedback initiative to improve service satisfaction
• Organizing team-building events to enhance worker camaraderie

ASSUMPTION: Projects focus on operational efficiency and enhancing customer service experience.

❓ Key Questions to Ask During Interview

• What are the key qualities successful people in this role possess?
• How does Domino's support career advancement from within?
• Can you describe a typical workday in this role?
• What are the biggest challenges faced by customer service reps?
• How does your team measure success in this position?

ASSUMPTION: These questions are crafted to understand the job's demands, growth potential, and alignment with team goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume emphasizes relevant customer service experience
• Prepare for interview questions about multitasking and customer interaction
• Reach out to the HR department if you have not received confirmation within two weeks
• Follow up with a thank-you note after your interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.