Customer Service Rep(07598) - City Center, Eagle Mountain

📌 Core Information

🔹 Job Title: Customer Service Rep (07598) - City Center, Eagle Mountain

🔹 Company: Domino's

🔹 Location: Eagle Mountain, Utah, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 Years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service to enhance the purchase experience
• Working various shifts that align with personal schedules
• Opportunities for career growth and advancement within the company
• Balancing work with personal commitments, whether full-time or part-time

ASSUMPTION: The job overview reflects a lively and dynamic work environment focused on flexibility and growth within Domino's Pizza operations. This includes potential career advancement from entry-level to management positions.

📋 Key Responsibilities

✅ Operate all equipment and ensure its proper maintenance

✅ Stock ingredients and maintain inventory accuracy

✅ Prepare products and manage in-store cleanliness

✅ Receive and process telephone and walk-in orders

✅ Handle cash transactions and provide correct change

✅ Complete paperwork related to inventory and orders

ASSUMPTION: Responsibilities emphasize operational aspects of the business such as equipment management, customer interactions, and maintaining store duties efficiently.

🎯 Required Qualifications

Education: Not specified; assumed high school level appropriate

Experience: 0-2 years in customer service or related field

Required Skills:

• Ability to perform basic mathematical calculations accurately
• Strong verbal and written communication skills
• Effective teamwork and collaboration abilities

Preferred Skills:

• Prior experience in a fast-paced retail or food service environment
• Problem-solving and time management skills

ASSUMPTION: Minimum age is set at 16, suggesting roles are suitable for entry-level employees, including students or individuals seeking initial work experience.

💰 Compensation & Benefits

Salary Range: Not specified; typical entry-level compensation expected based on industry standards

Benefits:

• On-the-job training and development
• Possibility of scheduling flexibility with part-time hours
• Opportunities for advancement within Domino's corporate structures

Working Hours: Standard full-time hours of 40 per week, with flexibility for part-time availability

ASSUMPTION: Compensation typically aligns with entry-level customer service positions, possibly with performance-based components.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focusing on fast-food and delivery services

Company Size: 10,001+ employees, indicative of expansive operations and diverse career paths

Founded: 1960, with a strong legacy in pizza delivery and innovation

Company Description:

• Operates in over 17,100 stores across 90+ markets globally
• Prominent player in the use of technology in food services
• Values a fun and collaborative work environment

Company Specialties:

• Pizza and sandwiches
• Marketing and digital innovation
• Data analytics and advertising strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's size and resources provide numerous opportunities for employees to grow in various specializations, from front-line service to corporate support roles.

📊 Role Analysis

Career Level: Entry-level position suitable for students and those entering the workforce

Reporting Structure: Reports directly to the store manager or shift supervisor

Work Arrangement: Predominantly on-site with specific shifts allocated based on business needs

Growth Opportunities:

• Promotion to supervisory roles within store operations
• Transition to corporate management or specialized departments
• Potential franchise ownership with experience

ASSUMPTION: The role is structured to encourage skill development and progression within Domino's, leveraging internal promotions and cross-functional moves.

🌍 Location & Work Environment

Office Type: Retail outlet environment with customer interactions

Office Location(s): Eagle Mountain, Utah, with potential exposure to varied physical environments

Geographic Context:

• Eagle Mountain provides a small-town community feel with a growing population
• Proximity to larger cities like Salt Lake City offers additional opportunities and activities
• Dynamic weather conditions, impacting delivery and store operations

Work Schedule: Flexibility in shift schedules, accommodating both full and part-time commitments

ASSUMPTION: The work environment demands physical activity and adaptability to fast-paced scenarios.

💼 Interview & Application Insights

Typical Process:

• Application submission via online portal
• Initial screening by HR or store manager
• In-person interview focusing on customer service skills

Key Assessment Areas:

• Interpersonal communication abilities
• Problem-solving under pressure
• Ability to work in team-driven environments

Application Tips:

• Highlight customer service and teamwork experiences
• Emphasize flexibility in schedules and eagerness to learn
• Prepare examples of problem-solving from past experiences

ATS Keywords: Customer Service, Team Player, Reliability, Communication Skills, Flexibility

ASSUMPTION: Applications are likely reviewed for soft skills and availability; therefore, showcasing adaptability and customer focus is crucial.

🛠️ Tools & Technologies

• Computers and telephones for order processing
• Cash registers and payment processing systems
• Utility tools like pizza cutters and peel for operations

ASSUMPTION: Familiarity with basic digital tools and retail technology is necessary, supported by on-the-job training.

👔 Cultural Fit Considerations

Company Values:

• Diversity and inclusion within the team
• Commitment to quality and customer satisfaction
• Encouraging innovation and continuous improvement

Work Style:

• Team-oriented with collaborative approaches
• Fast-paced and adaptable to change
• Driven by results and customer relations

Self-Assessment Questions:

• Am I comfortable working in a dynamic, physical environment?
• Do I enjoy interacting with a diverse range of customers?
• Am I seeking opportunities for career and skill development?

ASSUMPTION: The cultural environment at Domino’s emphasizes teamwork and a proactive work ethic, aligning with company growth goals.

⚠️ Potential Challenges

• Managing time effectively during peak hours
• Adapting to temperature variations and physical demands
• Maintaining quality control under high-pressure conditions
• Navigating rapid order processing and multitasking

ASSUMPTION: The role can be physically demanding, requiring endurance, quick problem-solving, and attentiveness.

📈 Similar Roles Comparison

• Offers hands-on experience compared to typical retail jobs
• Provides a platform for career growth beyond entry-level
• Demands a focus on quality and customer interactions

ASSUMPTION: Similar roles in the food service industry may offer competitive environments but vary in operational intensity and advancement opportunities.

📝 Sample Projects

• Organizing in-store promotions to push sales targets
• Participating in customer satisfaction surveys
• Coordinating community engagement events

ASSUMPTION: Many initiatives at Dominos revolve around maximizing customer experience and operational efficiency.

❓ Key Questions to Ask During Interview

• What are the typical career paths following this position?
• How does the team ensure customer satisfaction during peak hours?
• What training and development opportunities are available?
• What are the performance metrics for this role?
• How does Domino's approach innovation in customer service?

ASSUMPTION: Interview questions should focus on growth, expectations, and the innovation-driven culture within Domino's.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume with customer-centric keywords
• Emphasize experience in fast-paced environments during interviews
• Review company values and align them with your personal goals
• Ensure readiness for a dynamic and interactive work setting

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.