Customer Service Rep(07670) - 104 W Florence Blvd., #101

📌 Core Information

🔹 Job Title: Customer Service Rep(07670) - 104 W Florence Blvd., #101

🔹 Company: Domino's

🔹 Location: Casa Grande, Arizona, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing quality customer service and handling customer inquiries efficiently
• Participating in the pizza-making process to ensure high standards of food quality
• Maintaining a safe and hygienic work environment for both customers and team members
• Utilizing store technology for various operations

ASSUMPTION: The job requires employees to be proactive and customer-focused, with responsibilities likely extending to other store operations to ensure smooth service delivery.

📋 Key Responsibilities

✅ Perform customer service duties and pizza making duties

✅ Ensure high-quality customer service is delivered consistently

✅ Participate in making food with pride and maintaining operational safety

ASSUMPTION: The responsibilities include assisting in broader store operations, implying cross-training in multiple store functions to enhance flexibility and efficiency.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a customer service role

Required Skills:

• Excellent customer service skills
• Ability to maintain food and team member safety
• Proficiency in operating store technology

Preferred Skills:

• Experience in food service environments
• Teamwork and communication skills

ASSUMPTION: Skills such as multitasking and adaptability might be advantageous in this dynamic role.

💰 Compensation & Benefits

Salary Range: Not specified; likely industry-standard for entry-level positions

Benefits:

• Flexible scheduling with opportunities for overtime
• Discounts on menu items
• Safe work environment and opportunities for growth

Working Hours: 40 hours per week; flexible with opportunities for overtime

ASSUMPTION: Benefits and perks typical of retail food service roles, suggesting emphasis on employee satisfaction and work-life balance.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - providing dynamic customer service opportunities with a focus on food quality and innovation

Company Size: 10,001+ employees, indicating robust operational support and various internal career paths

Founded: 1960

Company Description:

• Globally recognized pizza delivery leader
• Emphasis on innovation and customer satisfaction
• Proven track record of career growth from entry-level to leadership

Company Specialties:

• Pizza and Sandwiches
• Marketing and Technology
• Data Analytics and Digital Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's success is built on a culture of empowerment and innovation, encouraging staff to contribute to its ongoing growth.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals starting their careers or transitioning into the food service industry

Reporting Structure: Reports to store manager or assistant manager

Work Arrangement: On-site, requiring physical presence, interaction with customers, and teamwork

Growth Opportunities:

• Advancement to supervisory roles
• Possibility of transitioning to corporate roles
• Exposure to diverse aspects of restaurant operations

ASSUMPTION: The company’s track record of promoting from within suggests substantial growth opportunities for motivated employees.

🌍 Location & Work Environment

Office Type: Retail store environment with dynamic interactions

Office Location(s): 104 W Florence Blvd., #101, Casa Grande, Arizona

Geographic Context:

• Centrally located in a community-oriented area
• Accessible to local residents and travelers
• Situated in a shopping-friendly neighborhood

Work Schedule: Flexible; store hours typically between late morning to late night shifts

ASSUMPTION: The location enhances visibility and customer access, while flexible hours cater to a diverse customer base.

💼 Interview & Application Insights

Typical Process:

• Submission of online application
• Pre-screening phone interview
• In-person interview at the store location

Key Assessment Areas:

• Customer service aptitude
• Problem-solving skills
• Ability to work in a team setting

Application Tips:

• Highlight customer service experience on resume
• Prepare to discuss scenarios involving teamwork and problem-solving
• Demonstrate familiarity with Domino's offerings and brand values

ATS Keywords: Customer Service, Food Safety, Store Operations, Teamwork

ASSUMPTION: Emphasizing relevant experience and soft skills during the application process will likely be key to advancing in the selection process.

🛠️ Tools & Technologies

• POS systems for order processing
• Online order management platforms
• Safety and compliance software

ASSUMPTION: Familiarity with general retail technology would be beneficial, though not mandatory for new hires. Training will likely be provided.

👔 Cultural Fit Considerations

Company Values:

• Honesty and transparency
• Accountability and team spirit
• Customer-centric dedication

Work Style:

• Collaborative team environment
• Fast-paced service operations
• Emphasis on responsibility and pride in work

Self-Assessment Questions:

• Can you handle high-pressure situations while maintaining customer satisfaction?
• Are you comfortable working in a team-oriented environment?
• How do you prioritize safety while ensuring high-quality service?

ASSUMPTION: Candidates who align with Domino's values and demonstrate a passion for customer service and teamwork will thrive in this role.

⚠️ Potential Challenges

• Dealing with high-volume customer traffic during peak hours
• Balancing food preparation with customer service duties
• Managing time effectively in a fast-paced environment
• Ensuring consistent quality and safety standards

ASSUMPTION: Success in this role requires adaptability and agility in handling diverse tasks and customer demands simultaneously.

📈 Similar Roles Comparison

• Similar customer service roles in other fast-food chains
• Retail sales positions with customer interaction focus
• Entry-level positions in hospitality services

ASSUMPTION: The role's primary distinction lies in the integration of food service responsibilities, setting it apart from typical retail customer service jobs.

📝 Sample Projects

• Initiating a customer feedback program to enhance service quality
• Participating in promotional events to drive sales
• Collaborating on store cleanliness and safety improvement initiatives

ASSUMPTION: Being proactive and engaging in store-level initiatives could provide valuable experience and positively impact performance.

❓ Key Questions to Ask During Interview

• What are the most common challenges faced by customer service reps?
• How does Domino's support its employees in career development?
• What performance metrics are most important for this role?
• Could you describe the team dynamic in the store?
• What opportunities exist for employee growth and internal advancement?

ASSUMPTION: Understanding the store's operational dynamics and career progression paths is crucial for candidates considering this role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service experience
• Prepare examples of past teamwork experiences for the interview
• Research Domino's company background and values
• Be prepared to discuss availability and flexibility in working hours

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.