Customer Service Rep(07705) - 1104 E. Washington Ave

📌 Core Information

🔹 Job Title: Customer Service Rep (07705) - 1104 E. Washington Ave

🔹 Company: Domino's

🔹 Location: El Cajon, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating all store equipment
• Managing inventory and restocking supplies
• Preparing food products following store protocols
• Processing customer orders both on the phone and in person

ASSUMPTION: The listed duties assume familiarity with basic store operations, typically seen in customer service roles. Specific product preparation may involve assembly and some culinary processes.

📋 Key Responsibilities

✅ Operate all necessary equipment

✅ Stock ingredients and manage inventory effectively

✅ Prepare and process orders accurately

✅ Maintain cleanliness of equipment and facility

✅ Deliver outstanding customer service through communication and multitasking

ASSUMPTION: Responsibilities assume a hands-on role with direct customer interaction, pivotal in ensuring service quality and operational efficiency.

🎯 Required Qualifications

Education: Not specified

Experience: Entry-level position; no specific prior experience required

Required Skills:

• Strong communication skills
• Basic mathematical skills
• Physical stamina to work in varying conditions

Preferred Skills:

• Problem-solving abilities
• Teamwork and collaboration

ASSUMPTION: Required skills emphasize basic competencies needed for efficient day-to-day operations and effective customer interaction.

💰 Compensation & Benefits

Salary Range: Not specified; typically, in this industry, compensation may range based on location and experience.

Benefits:

• Flexible work hours
• Opportunity for overtime
• Employee discounts on products

Working Hours: 40 hours per week with potential flexibility

ASSUMPTION: Compensation details are assumed based on industry standards for similar roles.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focusing heavily on pizza delivery and in-store services

Company Size: 10,001+ employees, offering a diverse range of career paths and employee growth

Founded: 1960 in Ann Arbor, MI

Company Description:

• Known for innovation in technology and customer service
• Offers a diverse and inclusive work environment
• Focus on making daily operations engaging and rewarding

Company Specialties:

• Pizza and Sandwiches
• Technology and Data Analytics
• Marketing and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The large size and innovative culture of Domino's offer numerous opportunities for cross-functional learning and career advancement.

📊 Role Analysis

Career Level: Entry-level with opportunities for advancement based on performance

Reporting Structure: Reports to store manager or shift supervisor

Work Arrangement: Fully on-site with a position that may require travel for deliveries

Growth Opportunities:

• Potential to advance to leadership roles within the store
• Access to training and development programs
• Possibility to transition into corporate or regional roles

ASSUMPTION: There are structured growth paths due to the company’s size, allowing employees to expand their careers either vertically or laterally.

🌍 Location & Work Environment

Office Type: Storefront retail environment with kitchen and office space

Office Location(s): El Cajon, California, specific to store location 1104 E. Washington Ave

Geographic Context:

• Located in a suburban area with access to local amenities
• Convenient for residents within El Cajon and surrounding areas
• Public transport access may vary; personal transport recommended for delivery roles

Work Schedule: Primarily requires evening and weekend availability

ASSUMPTION: The on-site role demands adaptability to varying customer traffic peaks, commonly seen in evening and weekend shifts.

💼 Interview & Application Insights

Typical Process:

• Initial online application submission
• Phone screening interview
• In-person interview with store management

Key Assessment Areas:

• Customer service orientation and skills
• Ability to work in a fast-paced environment
• Physical ability to perform job duties

Application Tips:

• Highlight any prior customer service experience
• Emphasize ability to work in team settings
• Showcase problem-solving capabilities

ATS Keywords: Customer service, teamwork, problem solving, time management, communication skills

ASSUMPTION: Application process and key areas of assessment are typical for roles with direct customer interaction and operational focus.

🛠️ Tools & Technologies

• POS systems
• Telephone systems
• Basic kitchen equipment

ASSUMPTION: The role requires fundamental understanding and proficiency with everyday retail and food service technologies.

👔 Cultural Fit Considerations

Company Values:

• Innovation in customer service
• Commitment to quality and speed
• Dedication to team success and growth

Work Style:

• Hands-on and collaborative
• Fast-paced and demanding
• Customer-focused and adaptable

Self-Assessment Questions:

• How do you prioritize tasks when under pressure?
• How do you handle customer complaints?
• Are you comfortable working in dynamic and physically active environments?

ASSUMPTION: Cultural fit is geared towards individuals who thrive in a dynamic, customer-facing environment with innovation and teamwork.

⚠️ Potential Challenges

• Exposure to varying temperatures and environments
• Physical demands such as lifting and long periods of standing
• Fast-paced work environment with strict quality standards
• Navigating customer service during peak hours

ASSUMPTION: Challenges are typical of high-volume service settings requiring physical and mental agility.

📈 Similar Roles Comparison

• Similar roles in other restaurant chains may offer comparable environments but different company cultures.
• Fast-food positions often have similar responsibilities but could vary in growth opportunities.
• Other retail customer service roles might focus less on food preparation and more on merchandise management.

ASSUMPTION: Comparisons drawn from typical roles in service industries emphasizing customer interaction and operational tasks.

📝 Sample Projects

• Organizing and executing on promotions or sale events
• Participating in a team challenge to improve order accuracy and speed
• Implementing new procedures to streamline inventory management

ASSUMPTION: Sample projects illustrate practical applications of job duties aimed at enhancing store performance.

❓ Key Questions to Ask During Interview

• What are the opportunities for advancement within the store?
• How is performance typically evaluated and who conducts these evaluations?
• What training programs or learning opportunities are available?
• How does Domino's support its employees during busy periods?
• What is the team dynamic like at this location?

ASSUMPTION: These questions aim at understanding career progression, support systems, and training opportunities within the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume with relevant keywords and experiences
• Ensure availability for potential interview schedules the company may propose
• Research the company’s values and recent news
• Follow up on your application status if you don’t hear back within two weeks

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.