Customer Service Rep(07718) - 1925 El Cajon Blvd

📌 Core Information

🔹 Job Title: Customer Service Rep(07718) - 1925 El Cajon Blvd

🔹 Company: Domino's

🔹 Location: San Diego, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Delivering outstanding customer service and creating an enjoyable environment.
• Upholding Domino's brand image with every customer interaction.
• Preparing high-quality products consistently.
• Managing multiple tasks efficiently in a quick-paced setting.

ASSUMPTION: The role requires individuals who are naturally customer-focused and enjoy working in dynamic, team-oriented environments, given the emphasis on fun and excitement in the job description.

📋 Key Responsibilities

✅ Provide a fun and exciting environment while taking customer orders.

✅ Represent and uphold a strong brand image.

✅ Prepare products with consistent quality.

✅ Multitask effectively in a competitive environment.

ASSUMPTION: Responsibilities may also include basic customer inquiries and assistance, although not specified, as these are common in customer service roles.

🎯 Required Qualifications

Education: Not specified

Experience: Prior experience not required, but beneficial for advancement opportunities.

Required Skills:

• Customer Service
• Multitasking
• Teamwork

Preferred Skills:

• Effective Communication
• Time Management
• Problem Solving

ASSUMPTION: Education is not a strict requirement as it is not specified, likely due to entry-level nature of the role. Skills are focused on interpersonal interactions and efficiency in task management.

💰 Compensation & Benefits

Salary Range: $20 per hour

Benefits:

• Employee discount
• Sick pay
• Flexible scheduling

Working Hours: Flexible hours within a 40-hour work week

ASSUMPTION: The compensation reflects industry standards for entry-level positions in a competitive retail or fast-food environment, where tips or bonuses may supplement income.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focused on pizza delivery and quick service

Company Size: 10,001+ employees, providing broad opportunities for career advancement and stability

Founded: 1960

Company Description:

• Innovative approach with a focus on technology and customer satisfaction
• Strong emphasis on team-driven success and internal promotions
• Global presence with continual growth prospects

Company Specialties:

• Pizza
• Marketing
• Technology and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's emphasizes a culture of innovation and career growth, suggesting that employees with an entrepreneurial mindset may thrive in such an environment.

📊 Role Analysis

Career Level: Entry-level with path to management

Reporting Structure: Typically reports to a store manager or team lead

Work Arrangement: On-site

Growth Opportunities:

• Potential to move into management roles
• Opportunity to become a franchisee
• Career development within corporate operations

ASSUMPTION: The potential for advancement is supported by the company's promotion culture, suggesting proactive employees might see rapid career progression.

🌍 Location & Work Environment

Office Type: Retail store setting

Office Location(s): 1925 El Cajon Blvd, San Diego, California

Geographic Context:

• Located in a bustling city known for tourism and diversity
• Access to public transportation and amenities
• Proximity to cultural and recreational activities in San Diego

Work Schedule: Flexible, with both day and night shifts available

ASSUMPTION: Given its urban location, candidates should expect a diverse customer base with varied service needs.

💼 Interview & Application Insights

Typical Process:

• Submission of an online application
• Initial phone screening
• On-site interview with store manager

Key Assessment Areas:

• Customer service skills
• Ability to multitask
• Understanding of brand values

Application Tips:

• Emphasize customer service experience, even if informal
• Highlight multitasking abilities
• Demonstrate enthusiasm for company culture

ATS Keywords: Customer service, teamwork, multitasking, communication

ASSUMPTION: The process is straightforward, reflecting the entry-level nature of the position, focusing on soft skills and alignment with company culture.

🛠️ Tools & Technologies

• Point of Sale (POS) Systems
• Order Management Software
• Communication Tools

ASSUMPTION: Familiarity with basic software and technology used in fast-paced retail environments is expected.

👔 Cultural Fit Considerations

Company Values:

• Passion for customer service
• Commitment to team success
• Innovation and continuous improvement

Work Style:

• Energetic and enthusiastic
• Flexibility in handling diverse tasks
• Supportive and team-oriented

Self-Assessment Questions:

• Am I comfortable in a high-energy, fast-paced environment?
• Do I enjoy interacting with diverse groups of people?
• Am I eager to advance and grow professionally within an organization?

ASSUMPTION: The company values teamwork and customer satisfaction, suggesting applicants should align their personal values with these principles.

⚠️ Potential Challenges

• Managing high-volume customer interactions
• Handling diverse customer needs smoothly
• Maintaining energy and focus during long shifts
• Balancing multiple tasks under pressure

ASSUMPTION: The comparative rush of food service requires resilience and efficient task management.

📈 Similar Roles Comparison

• Similar roles in fast food chains often pay competitively but may offer less advancement opportunity.
• Grocery store customer service roles typically involve less shift flexibility.
• Retail service positions may offer more diversity in tasks but might lack quick advancement potential.

ASSUMPTION: When compared to other entry-level customer service roles, this position offers significant growth opportunities for ambitious individuals.

📝 Sample Projects

• Organize and manage a customer appreciation event
• Develop and test a new in-store promotion strategy
• Contribute to a cross-functional team to improve delivery logistics

ASSUMPTION: The practical experience gained in such projects could help in internal promotion or future job prospects.

❓ Key Questions to Ask During Interview

• What are the typical career paths for a CSR in Domino's?
• How is success measured in this role?
• Can you describe the team dynamic at this location?
• What are some challenges someone in this position might encounter?
• What does Domino's do to encourage career growth?

ASSUMPTION: Questions focus on understanding the workplace culture, potential career growth, and role expectations to better assess fit and growth potential.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a brief phone interview
• Schedule an in-person interview at the location
• Follow up with a thank you email post-interview
• Stay updated on the application status by checking your emails

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.