Customer Service Rep(07764) - 876 Geary Street

📌 Core Information

🔹 Job Title: Customer Service Representative (07764) - 876 Geary Street

🔹 Company: Domino's

🔹 Location: San Francisco, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating and maintaining various equipment in the store
• Stocking ingredients from delivery area to various sections like walk-in coolers
• Preparing products and processing telephone orders
• Conducting inventory checks and completing associated paperwork

ASSUMPTION: This position involves hands-on operational tasks within the store environment, requiring effective multitasking skills.

📋 Key Responsibilities

✅ Operate all equipment effectively

✅ Stock ingredients from delivery area to storage, work area, and walk-in cooler

✅ Prepare products and receive/process telephone orders

✅ Take inventory and complete associated paperwork

✅ Clean equipment and the facility daily

✅ Perform temperature and weather-related tasks like trash removal and outside tasks

✅ Perform daily activities, including simple math functions for orders and monetary transactions

ASSUMPTION: Employees are expected to maintain a high level of cleanliness and order while managing physical tasks efficiently.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a customer service role preferred

Required Skills:

• Strong verbal and written communication skills
• Proficiency in basic mathematical calculations
• Physical stamina and the ability to lift up to 50 pounds

Preferred Skills:

• Previous experience in a fast-paced service environment
• Familiarity with food service protocols

ASSUMPTION: Candidates should be able to adapt quickly to various tasks and maintain consistent service standards under supervision.

💰 Compensation & Benefits

Salary Range: Not specified; compensation likely aligns with industry standards for entry-level roles

Benefits:

• On-the-job training
• Opportunities for growth within the company
• Possibly health and insurance benefits based on location and contract

Working Hours: Approximately 40 hours per week; requires flexibility for weekends and evenings

ASSUMPTION: Compensation benefits may include additional perks such as meal discounts for employees.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants; Domino's is a leading name in pizza delivery, known for innovation and customer focus.

Company Size: 10,001+ employees, indicating a wide array of corporate and operational roles globally.

Founded: 1960

Company Description:

• A globally recognized pizza delivery brand
• Innovator in order technology like voice-assisted apps
• Operates approximately 17,100 stores in 90+ markets

Company Specialties:

• Pizza
• Marketing strategies
• Digital technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company provides robust support and development opportunities due to its large scale of operations and market presence.

📊 Role Analysis

Career Level: Entry-level, ideal for individuals seeking experience in a customer-focused role

Reporting Structure: Likely reports to store manager or shift supervisor

Work Arrangement: On-site, interacting directly with customers and team members

Growth Opportunities:

• Possibilities for promotion to supervisory positions
• Training in advanced customer service skills
• Cross-training in other store functions

ASSUMPTION: There are structured pathways within Domino's for career advancement based on performance and tenure.

🌍 Location & Work Environment

Office Type: Retail store setting, fast-paced work environment

Office Location(s): 876 Geary Street, San Francisco, CA

Geographic Context:

• Located in a vibrant area with various urban amenities
• Easily accessible by public transportation
• Dynamic customer base offering diverse interaction opportunities

Work Schedule: Primarily set for weekly rotation including evenings and weekend shifts

ASSUMPTION: The on-site location supports a community-based approach to service delivery, fostering neighborhood engagement.

💼 Interview & Application Insights

Typical Process:

• Initial application through the Domino's careers portal
• Phone or in-person interview
• Practical skills assessment may be included

Key Assessment Areas:

• Customer interaction skills
• Ability to manage physical tasks
• Flexibility and adaptability in work situations

Application Tips:

• Highlight experience in customer service roles
• Showcase any previous experience with food preparation or retail tasks
• Emphasize flexibility with working hours

ATS Keywords: Customer Service, Order Processing, Equipment Operation, Inventory Management, Time Management

ASSUMPTION: The application process is straightforward, with an emphasis on candidates’ ability to meet the physical demands of the role.

🛠️ Tools & Technologies

• Standard food preparation equipment
• POS (Point of Sale) systems
• Computer and touch screen navigation

ASSUMPTION: Familiarity with handling basic kitchen equipment is advantageous for applicants.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality service
• Focus on innovation and efficiency
• Collaboration and teamwork

Work Style:

• Adaptable to fast-paced environments
• Customer-oriented with service excellence focus
• Team-centric approach with positive attitude

Self-Assessment Questions:

• Do you enjoy interacting with diverse customer groups?
• Can you handle physical activities for extended periods?
• Are you comfortable working in a team-based setting?

ASSUMPTION: A positive and cooperative attitude is essential for success in the Domino's team environment.

⚠️ Potential Challenges

• Managing customer expectations during peak hours
• Striking balance between multiple tasks
• Maintaining efficiency in physically demanding conditions
• Adapting to sudden changes in work environment temperatures

ASSUMPTION: Challenges often arise from balancing task load with quality service delivery, especially during busy periods.

📈 Similar Roles Comparison

• Customer Service Associate in retail sectors
• Food Service Crew Member in fast food chains
• Delivery Driver roles with a focus on customer interaction

ASSUMPTION: The role closely matches typical entry-level service positions, offering similar benefits and challenges.

📝 Sample Projects

• Assisting in organizing a 'Customer Appreciation Day'
• Working on inventory optimization to reduce waste
• Supporting new product launches through effective order processing

ASSUMPTION: Engaging in projects that enhance customer satisfaction and operational efficiency is likely encouraged.

❓ Key Questions to Ask During Interview

• What are the typical challenges faced by team members in this role?
• How does Domino's support employee growth and development?
• What measures are in place to ensure employee safety during peak operation times?
• How is performance measured and rewarded?
• What are the expectations regarding shifts and availability?

ASSUMPTION: Candidates are encouraged to inquire about work-life balance, team dynamics, and career progression within the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a brief phone interview to discuss your experience and fit for the role
• Be ready to participate in a skills demonstration if required
• Review Domino's company values and mission to share your alignment during the interview
• Follow up with a thank-you note post-interview to express continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.