Customer Service Rep(07770) - 2306 Brundage lane

📌 Core Information

🔹 Job Title: Customer Service Rep(07770) - 2306 Brundage Lane

🔹 Company: Domino's

🔹 Location: Bakersfield, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service to ensure customer satisfaction
• Handling food preparation and ensuring adherence to safety standards
• Maintaining cleanliness and organization within the store
• Operating store equipment efficiently

ASSUMPTION: The job entails typical customer service duties that require interaction with customers, preparation of food products, and the upkeep of store operations based on general industry standards.

📋 Key Responsibilities

✅ Taking and processing customer orders accurately

✅ Preparing food items following Domino's standards

✅ Maintaining store cleanliness and equipment

✅ Managing inventory and restocking as needed

✅ Assisting with daily paperwork and order tracking

ASSUMPTION: Employees are expected to multitask and handle responsibilities aligned with operational efficiency and customer experience improvement, typical for similar roles in the food service industry.

🎯 Required Qualifications

Education: Not specified (minimum age requirement: 16 years)

Experience: 0-2 years in a similar role preferred

Required Skills:

• Strong communication and teamwork abilities
• Basic math and cash handling skills
• Inventory management and food preparation skills

Preferred Skills:

• Experience in fast-paced work environments
• Familiarity with point-of-sale systems

ASSUMPTION: The company values work ethic and the ability to adapt to fast-paced environments, which are vital for success in the food industry.

💰 Compensation & Benefits

Salary Range: Not specified; competitive wages typical for entry-level roles in food service industry

Benefits:

• Opportunities for career growth
• Training and development programs
• Flexible scheduling options

Working Hours: Full time, 40 hours per week, with potential for part-time flexibility

ASSUMPTION: Typical benefits are offered to enhance work-life balance and professional development, reflecting industry norms.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants specializing in pizza delivery and takeout

Company Size: Over 10,001 employees, offering scalable career opportunities and diverse work environments

Founded: 1960

Company Description:

• Prominent player in the global pizza delivery market
• Innovative approaches such as digital platforms for customer interaction
• Strong legacy and brand reputation

Company Specialties:

• Pizza innovation and delivery expertise
• Technology integration in customer service
• Data-driven marketing strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's strong market presence and technological advancements position it as an attractive employer in the food service sector.

📊 Role Analysis

Career Level: Entry-level with pathways to advancement

Reporting Structure: Reports to store manager; collaborates with team members

Work Arrangement: On-site with possibility of flexible hours

Growth Opportunities:

• Potential to rise from customer service to management roles
• Skills development supported by training programs
• Networking with franchise and corporate team members

ASSUMPTION: The role offers a dynamic work environment conducive to professional growth and skill enhancement typically found in large service providers.

🌍 Location & Work Environment

Office Type: Retail food service outlet

Office Location(s): 2306 Brundage Lane, Bakersfield, CA

Geographic Context:

• Located in a central area with access to local communities
• Part of a growing urban marketplace
• Accessibility to various local amenities

Work Schedule: Predominantly during peak customer hours, adaptable to applicant needs

ASSUMPTION: The Bakersfield location provides opportunities for community engagement and leverages urban growth for career experiences.

💼 Interview & Application Insights

Typical Process:

• Initial application submission via company website
• Preliminary phone screening
• In-person or virtual interview

Key Assessment Areas:

• Communication proficiency
• Customer service aptitude
• Problem-solving capability

Application Tips:

• Highlight relevant experience in customer service
• Emphasize ability to work under pressure
• Showcase teamwork and adaptability

ATS Keywords: Customer Service, Teamwork, Communication Skills, Basic Math, Inventory Management

ASSUMPTION: The hiring process aligns with industry practices favoring candidates who demonstrate customer-centric capabilities and teamwork.

🛠️ Tools & Technologies

• Point-of-sale (POS) systems
• Order management systems
• Restaurant-specific software for inventory

ASSUMPTION: Familiarity with basic restaurant operation tools is critical, reflecting technological trends in the food service industry.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and service
• Innovation in delivery and digital ordering
• Teamwork and collaboration

Work Style:

• Fast-paced and adaptable
• Target-driven environment
• Collaborative with customer focus

Self-Assessment Questions:

• How do you manage multiple tasks in a fast-paced environment?
• Can you give an example of a time you handled a difficult customer successfully?
• What motivates you to stay active in a physically challenging job?

ASSUMPTION: Cultural alignment emphasizes a commitment to customer satisfaction and team success, crucial in hospitality and food service roles.

⚠️ Potential Challenges

• Managing stress during peak service hours
• Adapting to sudden shift changes
• Working with diverse teams and personalities
• Navigating physical tasks in confined spaces

ASSUMPTION: Challenges are inherent in the fast-paced environment of restaurant operations, necessitating resilience and adaptability.

📈 Similar Roles Comparison

• Fast Food Crew Member: Focus on quick turnover of orders
• Café Barista: Customer engagement and product preparation
• Retail Associate: Customer service and inventory management

ASSUMPTION: The roles compared share core duties of customer interaction and operational efficiency.

📝 Sample Projects

• Participate in a store cleanup initiative for improved efficiency
• Engage in customer experience improvement workshops
• Assist in inventory auditing to optimize stock levels

ASSUMPTION: These projects are speculative but align with typical tasks within this role, aiming to enhance operational performance and customer satisfaction.

❓ Key Questions to Ask During Interview

• What opportunities are there for advancement within Domino's?
• How does the company support professional growth for its employees?
• Can you describe a typical day in this role?
• What are the biggest challenges faced by team members?
• How does the team handle peak service times?

ASSUMPTION: These questions facilitate understanding of job expectations and company support for career growth.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare relevant documents including a resume and cover letter
• Be ready for potential assessment tests or initial screenings
• Schedule flexibility to facilitate interview availability
• Follow up on your application status with a polite inquiry

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.