Customer Service Rep(07780) - 2651 Oswell Street

📌 Core Information

🔹 Job Title: Customer Service Rep (07780) - 2651 Oswell Street

🔹 Company: Domino's

🔹 Location: Bakersfield, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service
• Processing orders accurately
• Preparing food products
• Maintaining cleanliness and inventory

ASSUMPTION: This overview is based on typical customer service roles at Domino's and focuses on core interactions, as the original job description emphasizes interpersonal skills and flexibility.

📋 Key Responsibilities

✅ Operate all equipment

✅ Stock ingredients from delivery to storage

✅ Prepare products as per standard recipes

✅ Receive and process telephone orders

✅ Take inventory and complete paperwork

✅ Maintain cleanliness of equipment and facility

ASSUMPTION: Responsibilities reflect typical tasks associated with customer service roles in the fast-food industry, which require multitasking abilities.

🎯 Required Qualifications

Education: Not specified, but likely a high school diploma or equivalent preferred

Experience: No specific experience required; training provided

Required Skills:

• Strong communication skills
• Basic math proficiency
• Effective teamwork

Preferred Skills:

• Experience in the food service industry
• Familiarity with inventory management

ASSUMPTION: Required skills are drawn from general expectations for customer service roles, focusing on communication and basic operational abilities.

💰 Compensation & Benefits

Salary Range: Not specified; industry standard suggests entry-level wages

Benefits:

• Employee discounts
• Flexible scheduling
• Opportunities for advancement within the company

Working Hours: Full-time, 40 hours per week

ASSUMPTION: Details on compensation are provisional, based on entry-level industry standards for similar roles within fast-food franchises.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specializing in pizza delivery

Company Size: 10,001+ employees; offers substantial networking and career advancement opportunities

Founded: 1960

Company Description:

• Operates approximately 17,100 stores in 90+ markets globally
• Pioneered in technology with voice-ordering apps
• Focused on innovation and quality in food services

Company Specialties:

• Pizza
• Marketing and advertising
• Digital technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Company context integrates typical industry practices with Domino's known global presence and technological advancements.

📊 Role Analysis

Career Level: Entry-level position with pathways to management

Reporting Structure: Reports to store manager

Work Arrangement: On-site, involves direct customer interaction

Growth Opportunities:

• Career progression from customer service to management
• Opportunities to become a Domino's franchise owner
• Training programs available for skill enhancement

ASSUMPTION: Growth opportunities assume an established career progression strategy typical of large franchises like Domino's.

🌍 Location & Work Environment

Office Type: Fast-paced, high-interaction retail environment

Office Location(s): Bakersfield, California

Geographic Context:

• Bakersfield is a growing city with a strong community feel
• Location offers exposure to diverse customer interactions
• Accessible area with potential career growth in retail sector

Work Schedule: Flexible, includes evenings and weekends

ASSUMPTION: Location insights based on typical franchise settings and demographic context of Bakersfield.

💼 Interview & Application Insights

Typical Process:

• Submit online application
• Participate in initial phone screening
• Attend an in-person interview

Key Assessment Areas:

• Communication skills
• Interpersonal interactions
• Problem-solving abilities

Application Tips:

• Highlight any previous customer service experience
• Showcase communication and teamwork skills
• Express enthusiasm for the role and company

ATS Keywords: Customer service, communication, teamwork, Domino's

ASSUMPTION: The interview process describes standard recruitment steps tailored towards assessing customer service aptitude.

🛠️ Tools & Technologies

• POS (Point of Sale) systems
• Computers and touch screen devices
• Telephone systems

ASSUMPTION: Tools listed reflect typical technologies used in fast-food retail environments.

👔 Cultural Fit Considerations

Company Values:

• Teamwork and collaboration
• Commitment to quality
• Emphasis on community and customer satisfaction

Work Style:

• Fast-paced and detail-oriented
• Adaptable to shifts in customer demand
• Ability to multitask effectively

Self-Assessment Questions:

• Do you thrive in high-pressure environments?
• How do you handle customer complaints?
• Can you work flexible hours, including weekends?

ASSUMPTION: Cultural fit considerations are derived from Domino's brand image and customer service goals.

⚠️ Potential Challenges

• Dealing with high customer volume during peak hours
• Adapting to temperature variations in different work areas
• Handling diverse customer interactions
• Maintaining accuracy under time constraints

ASSUMPTION: Challenges listed are typical of entry-level positions in the fast-food industry focused on customer service.

📈 Similar Roles Comparison

• Comparatively flexible scheduling compared to other entry-level roles
• Immediate contributions to team success and customer satisfaction
• More direct career progression opportunities within the company

ASSUMPTION: Similar roles are benchmarked against standard roles in the food service sector offering comparable responsibilities and advancement potential.

📝 Sample Projects

• Participate in customer service improvement initiatives
• Assist in developing streamlined order-processing techniques
• Contribute to team meetings with innovative ideas

ASSUMPTION: Sample projects are inferred from typical store-level operations focused on service optimization.

❓ Key Questions to Ask During Interview

• What are the key customer service standards at Domino's?
• How is performance measured and feedback provided?
• What advancement opportunities are available for customer service roles?
• How does the company support continued learning and career growth?
• What is the management style of the team here?

ASSUMPTION: Interview questions are designed to prepare candidates for discussion on growth and company culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills
• Prepare for a potential phone screening
• Show readiness to discuss your adaptability and customer service experience
• Research Domino's culture and values to align your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.