D

Customer Service Rep(07793) - 9448 Slauson ave

Domino's
Full-time
On-site
Pico Rivera, California, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep(07793) - 9448 Slauson Ave

πŸ”Ή Company: Domino's

πŸ”Ή Location: Pico Rivera, California, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: March 31, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: Not Specified

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Assisting customers effectively
  • Taking and processing customer orders
  • Performing cleaning duties as required
  • Participating in production and marketing activities

ASSUMPTION: This role involves multitasking within a fast-paced environment typical of a restaurant setting, requiring adaptability and efficient customer service skills.

πŸ“‹ Key Responsibilities

βœ… Assist customers with inquiries and orders

βœ… Handle cleaning duties to maintain areas

βœ… Support production processes

βœ… Participate in marketing activities to promote the brand

ASSUMPTION: The role may have rotational duties, expecting the employee to adapt according to store needs at any given time.

🎯 Required Qualifications

Education: No specific educational requirements mentioned.

Experience: Some experience in customer service is beneficial but not mandatory.

Required Skills:

  • Customer Service
  • Order Taking
  • Cleaning Duties

Preferred Skills:

  • Production processes
  • Marketing initiatives

ASSUMPTION: Basic communication skills are essential due to the customer-facing nature of the role.

πŸ’° Compensation & Benefits

Salary Range: Not specified; industry average suggests hourly wages typical for entry-level retail and food industry positions.

Benefits:

  • Potential employee discounts on products
  • Opportunities for advancement within the company
  • Flexible scheduling

Working Hours: 40 hours per week, expectations for shifts covering nights, weekends, and holidays.

ASSUMPTION: Compensation package may include standard benefits offered by large employers such as health insurance, especially after probation.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants - part of a global industry serving diverse customer bases.

Company Size: 10,001+ employees; allows for robust support systems and varied career paths.

Founded: 1960 - a long-standing presence in the industry with a focus on innovation.

Company Description:

  • Driven by franchise and corporate energy
  • Pioneers in tech solutions with a focus on customer experience
  • Operating over 17,100 stores in 90+ markets worldwide

Company Specialties:

  • Pizza and Sandwiches
  • Marketing and Digital Innovation
  • Advertising and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company values innovation and may offer educational growth opportunities in line with its tech advancements.

πŸ“Š Role Analysis

Career Level: Entry level, suitable for those beginning their career in customer service or retail environments.

Reporting Structure: Likely reports to a Store Manager or Assistant Manager.

Work Arrangement: On-site engagement in customer-focused roles.

Growth Opportunities:

  • Advancement to supervisory roles
  • Training programs in management
  • Skill development in customer relations and sales strategies

ASSUMPTION: Job offers personal and professional growth through exposure to varied responsibilities in a dynamic environment.

🌍 Location & Work Environment

Office Type: On-site retail store

Office Location(s): 9448 Slauson Ave, Pico Rivera, CA

Geographic Context:

  • Pico Rivera - vibrant community setting in California
  • Proximity to metropolitan areas
  • Accessible by major transportation routes

Work Schedule: Includes nights, weekends, and holidays due to retail nature.

ASSUMPTION: Employees should be comfortable with flexible schedules and peak period demands typical in retail and restaurant settings.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Pre-screening via phone
  • In-person interview with store management

Key Assessment Areas:

  • Customer interaction skills
  • Adaptability to different roles
  • Basic task management capabilities

Application Tips:

  • Emphasize customer service experience in application
  • Demonstrate flexibility in scheduling
  • Prepare to share examples of handling fast-paced environments

ATS Keywords: Customer service, order management, communication skills, teamwork, adaptability

ASSUMPTION: Interviews likely focus on personality fit and ability to perform under pressure, aligning with the company’s service ethos.

πŸ› οΈ Tools & Technologies

  • POS systems for order transactions
  • Marketing tools for promotional activities
  • Cleaning equipment for maintenance duties

ASSUMPTION: Familiarity with basic technology and willingness to learn in-store systems are expected.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Customer focus
  • Community engagement

Work Style:

  • Collaborative and team-oriented
  • Flexible adaptation to role requirements
  • Energy and enthusiasm in service delivery

Self-Assessment Questions:

  • Am I comfortable with a fast-paced work environment?
  • Can I adapt to changing duties quickly?
  • Do I enjoy engaging with a diverse customer base?

ASSUMPTION: Candidates who value teamwork and enjoy dynamic environments likely excel in these roles.

⚠️ Potential Challenges

  • Meeting diverse customer expectations
  • Maintaining energy during long shifts
  • Handling high-pressure fast-paced settings
  • Adapting to varied tasks and responsibilities

ASSUMPTION: The role demands resilience and positive attitude under busy conditions, common in retail environments.

πŸ“ˆ Similar Roles Comparison

  • Customer Service roles in various fast-food chains
  • Sales assistant positions in retail
  • Entry-level roles in hospitality sectors

ASSUMPTION: Positions in similar industries focus on multitasking, team collaboration, and customer interactions.

πŸ“ Sample Projects

  • Improving order efficiency
  • Enhancing customer service protocols
  • Participating in community marketing events

ASSUMPTION: Employees may have opportunities to contribute ideas for process improvements and local marketing.

❓ Key Questions to Ask During Interview

  • What does a typical workday look like?
  • How does the store handle peak hours and customer volumes?
  • What opportunities exist for growth within the company?
  • What is the team dynamic like?
  • Are there any immediate priorities for a new hire?

ASSUMPTION: Asking questions that clarify role expectations and team environment will help determine fit.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Ensure your resume highlights relevant experience
  • Prepare for potential pre-screening
  • Research Domino’s company culture and values
  • Be ready to discuss availability and flexibility

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.