📌 Core Information
🔹 Job Title: Customer Service Representative (07835) - 3902 E Chapman Ave
🔹 Company: Domino's
🔹 Location: Orange, California, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: Sun Mar 30 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Operating and maintaining various equipment
- Stocking and inventory management
- Order processing via telephone
- Ensuring cleanliness and adherence to quality standards
ASSUMPTION: It is assumed that the role involves interacting with customers and co-workers regularly due to the communication skills required.
📋 Key Responsibilities
✅ Operate and maintain all equipment
✅ Stock ingredients and manage inventory
✅ Prepare products as per standards
✅ Process telephone orders accurately
✅ Clean equipment and facility daily
ASSUMPTION: These responsibilities suggest a physically active role requiring frequent movement and interaction with both equipment and customers.
🎯 Required Qualifications
Education: Not specified
Experience: 0-2 years in customer service or a related field
Required Skills:
- Strong verbal and written communication skills
- Basic mathematical skills for handling transactions
- Proficiency in using computer systems for order entry
Preferred Skills:
- Experience in a fast-paced retail environment
- Familiarity with inventory management systems
ASSUMPTION: The required qualifications imply an entry-level position where basic customer service and operational skills are essential.
💰 Compensation & Benefits
Salary Range: Not specified; typical entry-level compensation in the food service industry
Benefits:
- On-the-job training and development
- Opportunities for growth within the company
- Employee discounts on products
Working Hours: 40 hours per week
ASSUMPTION: As a full-time position, benefits likely include standard health and wellness packages, though not explicitly stated.
📌 Applicant Insights
🔍 Company Context
Industry: Restaurants, with a focus on pizza delivery
Company Size: 10,001+ employees
Founded: 1960
Company Description:
- Leader in pizza delivery with a global presence
- Invests in innovation and technology for smooth operations
- Committed to customer satisfaction and employee growth
Company Specialties:
- Pizza and sandwiches
- Technology and digital innovation
- Marketing and advertising
Company Website: Domino's Careers
ASSUMPTION: Domino's emphasis on innovation suggests a dynamic work environment, appealing to those interested in tech-enhanced customer service roles.
📊 Role Analysis
Career Level: Entry-level position
Reporting Structure: Reports to store manager or shift supervisor
Work Arrangement: On-site in a fast-paced retail environment
Growth Opportunities:
- Potential to advance to supervisory roles
- Exposure to cross-functional tasks within the store
- Training opportunities in customer service and operations
ASSUMPTION: The role provides a solid foundation for those aspiring to build a career in customer service or retail management.
🌍 Location & Work Environment
Office Type: Retail location (storefront)
Office Location(s): 3902 E Chapman Ave, Orange, CA
Geographic Context:
- Located in a bustling area with access to public transportation
- Nearby dining and retail amenities
- Accessible parking for employees and customers
Work Schedule: 40-hour workweek with possible weekend and evening shifts
ASSUMPTION: Due to the nature of the job, employees should be prepared to work in variable temperature environments and interact with a diverse customer base.
💼 Interview & Application Insights
Typical Process:
- Submit an online application
- Participate in an initial phone screening
- Attend an in-person interview with management
Key Assessment Areas:
- Customer service skills and experience
- Problem-solving abilities
- Adaptability to fast-paced environments
Application Tips:
- Highlight any relevant customer service experience
- Emphasize skills in communication and teamwork
- Prepare examples of handling challenging customer interactions
ATS Keywords: Customer Service, Order Processing, Communication Skills, Inventory Management
ASSUMPTION: The role requires strong interpersonal skills and the ability to handle routine tasks efficiently.
🛠️ Tools & Technologies
- Point of Sale (POS) systems
- Telephones for interaction with customers
- Food preparation equipment
ASSUMPTION: Familiarity with basic retail technologies will be advantageous, but necessary training will be provided.
👔 Cultural Fit Considerations
Company Values:
- Commitment to customer satisfaction
- Emphasis on innovation and technology
- Encouragement of teamwork and collaboration
Work Style:
- Hands-on and dynamic working environment
- Focus on efficiency and accuracy in task execution
- Commitment to personal and team goals
Self-Assessment Questions:
- Am I comfortable working in a fast-paced environment?
- Do I enjoy interacting with customers and handling queries?
- Am I adaptable to various tasks during my workday?
ASSUMPTION: A candidate with a proactive attitude and enthusiasm for service roles will thrive in this environment.
⚠️ Potential Challenges
- Physically demanding tasks such as lifting heavy products
- Operating in variable temperature conditions
- Managing customer expectations under pressure
- Adhering to strict quality and safety standards
ASSUMPTION: Candidates should be prepared for the physical and mental demands typical in a customer service and retail setting.
📈 Similar Roles Comparison
- Similar roles in other retail settings may offer less hands-on training
- This position offers direct customer interaction, unlike some back-office retail roles
- Entry-level nature provides broad exposure compared to specialized roles in larger stores
ASSUMPTION: This position provides an advantageous entry point for those new to customer-focused retail work, offering substantial learning and growth potential.
📝 Sample Projects
- Develop customer loyalty programs to enhance repeat business
- Initiate process improvements for faster order processing
- Contribute to team discussions on enhancing in-store customer experience
ASSUMPTION: Practical projects will revolve around improving customer service metrics and operational efficiency.
❓ Key Questions to Ask During Interview
- What are the career advancement possibilities in this role?
- How does Domino's support ongoing training and development?
- Can you describe a typical workday for this position?
- What customer service challenges do you foresee in this role?
- How does Domino's measure success in customer service roles?
ASSUMPTION: These questions will demonstrate the candidate's interest in professional growth and understanding of role expectations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Ensure your resume highlights relevant experience and skills
- Prepare for common interview questions related to customer service
- Be ready to discuss how you handle challenging situations
- Follow up with a thank you email post-interview
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
