Customer Service Rep(07839) - 12210 Artesia Blvd

📌 Core Information

🔹 Job Title: Customer Service Representative (07839) - 12210 Artesia Blvd

🔹 Company: Domino's

🔹 Location: Artesia, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 30, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating all necessary equipment for pizza preparation and store operation
• Stocking ingredients and materials from the delivery area to storage
• Receiving and processing telephone orders promptly and accurately
• Maintaining cleanliness of equipment and the facility daily

ASSUMPTION: The role involves direct customer interaction, requiring both verbal and written communication skills. A standard level of physical activity is assumed given the nature of inventory stocking and cleaning tasks.

📋 Key Responsibilities

✅ Operate all store equipment

✅ Stock ingredients and maintain organized storage areas

✅ Prepare various Domino's products in compliance with company standards

✅ Receive and manage telephone and in-person orders effectively

✅ Take inventory and carry out the necessary paperwork

✅ Ensure daily cleaning of equipment and the facility

ASSUMPTION: Responsibilities may vary slightly based on store location needs. Applicants should be prepared to adapt to differing tasks as required by the manager.

🎯 Required Qualifications

Education: No specific educational requirements mentioned

Experience: 0-2 years in customer service or related fields

Required Skills:

• Basic mathematics competencies for handling cash
• Effective written and verbal communication skills
• Proficiency in using a computer for order entry

Preferred Skills:

• Experience in food service environments
• Ability to multitask efficiently

ASSUMPTION: While no formal education is required, familiarity with customer service practices adds value. Experience may include internships or volunteer work in similar fields.

💰 Compensation & Benefits

Salary Range: Not specified. Typically, this entry-level position aligns with industry standards for hourly wages in retail food service.

Benefits:

• Employee discount
• Training and skill development opportunities
• Potential for position advancement

Working Hours: 40 hours per week; shifts may include evenings and weekends

ASSUMPTION: Compensation package is assumed to include standard benefits offered in food service industries, supporting both part-time and full-time staff.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, indicating vast opportunities for career growth and mobility

Founded: 1960

Company Description:

• Leader in global pizza delivery, offering innovative customer service experiences
• Diverse work culture with emphasis on teamwork and professional development
• Commitment to technological advancements in food service industry

Company Specialties:

• Pizza and sandwiches
• Technology integration
• Marketing and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Company culture embraces innovation and employee engagement, supporting a dynamic workplace environment.

📊 Role Analysis

Career Level: Entry-level position ideal for individuals new to the workforce or transitioning into the customer service domain

Reporting Structure: Reports to the Store Manager or Supervisor

Work Arrangement: On-site

Growth Opportunities:

• Advancement to supervisory roles
• Cross-training in different service areas
• Potential for franchise ownership

ASSUMPTION: Position offers robust training and merit-based promotions, fostering long-term career advancement within Domino's.

🌍 Location & Work Environment

Office Type: Retail/Storefront

Office Location(s): 12210 Artesia Blvd, Artesia, California

Geographic Context:

• Part of a vibrant small city near Los Angeles
• Accessible by local transportation
• Proximity to major California attractions

Work Schedule: Typically includes flexible hours, with potential overtime during peak periods.

ASSUMPTION: The role requires on-site presence for most shifts, offering interaction with both customers and team members frequently.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with the Store Manager

Key Assessment Areas:

• Customer service skills
• Problem-solving capabilities
• Ability to multitask under pressure

Application Tips:

• Highlight previous customer-facing roles
• Demonstrate flexibility in working varied shifts
• Showcase teamwork and communication skills

ATS Keywords: Customer Service, Order Processing, Inventory Management, Communication Skills, Equipment Operation

ASSUMPTION: The selection process values interpersonal skills and real-world customer service scenarios, reflected in interviews and role-plays.

🛠️ Tools & Technologies

• Sales and ordering systems
• POS (Point-of-Sale) terminals
• Inventory management software

ASSUMPTION: Familiarity with common digital tools in food service can aid in effective order management and internal operations.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality
• Emphasis on teamwork
• Focus on customer satisfaction

Work Style:

• Fast-paced environment
• Customer-focused approach
• Collaborative teamwork

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with customers and solving problems?
• Am I willing to learn and adapt quickly?

ASSUMPTION: Successful candidates will thrive in environments where teamwork and customer satisfaction are prioritized above all else.

⚠️ Potential Challenges

• Managing high volume orders during peak times
• Ensuring consistent product quality
• Balancing varied shifts and personal commitments
• Working in a standing position for long periods

ASSUMPTION: The role may be physically demanding, and effective time management will be essential to handle pressures efficiently.

📈 Similar Roles Comparison

• Comparable entry-level roles at other fast-food chains
• Offers experience in customer service and inventory management
• Potential for faster career growth compared to smaller franchises

ASSUMPTION: Domino's may offer better career progression due to its large corporate structure compared to smaller food service industries.

📝 Sample Projects

• Assist with quarterly inventory audit
• Develop a customer feedback system to improve service delivery
• Participate in a store-wide promotional campaign

ASSUMPTION: Employees may have opportunities to engage in projects beyond daily tasks, adding variety and experience to their role.

❓ Key Questions to Ask During Interview

• What are the typical challenges faced in this role?
• How does Domino's support career development for its employees?
• What does a successful employee look like in this position?
• How does the team handle high-pressure situations during peak hours?
• What is the expected learning curve for new employees?

ASSUMPTION: Asking targeted questions during interviews can showcase eagerness to understand and adapt to company culture and operations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Review the job requirements and tailor your resume accordingly
• Prepare to discuss relevant experiences in customer service
• Demonstrate a strong understanding of Domino's values and culture
• Follow up after the interview process for feedback

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.