Customer Service Rep(07855) - 1277 W FOOTHILL BLVD

📌 Core Information

🔹 Job Title: Customer Service Rep(07855) - 1277 W FOOTHILL BLVD

🔹 Company: Domino's

🔹 Location: Upland, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Performing customer service duties
• Making pizzas and other food items
• Maintaining high standards of customer interaction
• Ensuring quality and pride in food preparation

ASSUMPTION: The role involves typical tasks associated with customer service and food preparation at a quick-service restaurant, with an emphasis on maintaining Domino's quality standards and customer satisfaction.

📋 Key Responsibilities

✅ Provide quality customer service

✅ Prepare pizzas and other menu items with pride

✅ Maintain food and team member safety

✅ Operate store technology and assist with store operations

ASSUMPTION: Responsibilities listed are comprehensive, but some tasks like cleaning and restocking may also be part of the role given industry standards.

🎯 Required Qualifications

Education: Not specified

Experience: None required, entry-level position suitable for beginners

Required Skills:

• Excellent customer service skills
• Ability to operate store technology
• Teamwork and coordination

Preferred Skills:

• Previous experience in fast food environments
• Food safety knowledge

ASSUMPTION: While specific educational qualifications are not mandated, completion of basic schooling would be a typical expectation.

💰 Compensation & Benefits

Salary Range: Not specified, typically aligned with California minimum wage law

Benefits:

• Flexible scheduling
• Discounts on menu items
• Opportunities for growth and overtime

Working Hours: 40 hours per week with potential for overtime

ASSUMPTION: Compensation details are not listed, however, typical industry practice offers hourly wages.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, indicating a large corporate structure with diverse opportunities

Founded: 1960

Company Description:

• World's leading pizza delivery brand
• Innovative use of technology in food service
• Focus on team-driven results and customer satisfaction

Company Specialties:

• Pizza
• Marketing
• Technology and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: As a market leader, Domino's values innovation and customer engagement, and invests heavily in technology for operational excellence.

📊 Role Analysis

Career Level: Entry-level, suitable for new workforce entrants

Reporting Structure: Likely reports to the store manager or shift supervisor

Work Arrangement: Full-time on-site position

Growth Opportunities:

• Advancement to supervisory roles
• Opportunity to gain customer service and food preparation experience
• Potential for transition to managerial roles, as demonstrated by company success stories

ASSUMPTION: Given Domino's history of promoting from within, starting as a Customer Service Rep could lead to a variety of growth paths within the company.

🌍 Location & Work Environment

Office Type: Retail food service environment

Office Location(s): Domino’s store located at 1277 W Foothill Blvd, Upland, CA

Geographic Context:

• Convenient location in Upland, providing local employment opportunities
• Part of a bustling commercial area with strong foot traffic
• Accessible via local transportation networks

Work Schedule: Flexible with possibilities for overtime, including evenings and weekends as typical for retail

ASSUMPTION: The position requires working multiple shifts and flexibility typical in the food service industry.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial screening interview
• In-person interview with store manager

Key Assessment Areas:

• Customer service aptitude
• Ability to handle food safely
• Communication skills

Application Tips:

• Highlight any food service or customer interaction experience
• Be ready to demonstrate knowledge of safe food handling
• Prepare examples of past team work

ATS Keywords: Customer service, food safety, team player, retail

ASSUMPTION: The hiring process likely emphasizes practical experience and general customer service aptitude.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Order management software
• Kitchen equipment for food preparation

ASSUMPTION: Basic training would be provided for any store-specific technology and equipment usage.

👔 Cultural Fit Considerations

Company Values:

• Customer focus
• Honesty and transparency
• Team-oriented culture

Work Style:

• Fast-paced environment
• Collaborative team work
• Service-driven mindset

Self-Assessment Questions:

• Do I thrive in fast-paced, customer-facing roles?
• Can I maintain high standards under pressure?
• Am I comfortable working in a team environment?

ASSUMPTION: Domino's culture likely values team contributions and customer satisfaction highly.

⚠️ Potential Challenges

• Fast-paced, high-pressure environment
• Peak hours require quick and efficient service
• Physical demands of standing and moving for long periods
• Need to handle potentially difficult customer interactions

ASSUMPTION: Challenges are typical of customer-facing roles within the quick-service restaurant industry.

📈 Similar Roles Comparison

• Customer service roles typically offer similar starting points with growth into supervisory positions
• Food service positions may offer similar hourly wages but vary in company culture and advancement opportunities
• Entry-level positions in retail can also offer comparable roles with customer service emphasis

ASSUMPTION: The role compares to typical entry-level jobs within the food service sector, with potential for upward mobility depending on company values.

📝 Sample Projects

• Implementing a customer feedback initiative to improve service
• Assisting in a store promotional campaign for a new menu item
• Contributing to an inventory management optimization project

ASSUMPTION: While specific projects may vary, team members are often encouraged to participate in initiatives beyond their day-to-day tasks.

❓ Key Questions to Ask During Interview

• What does a typical day look like for this position?
• How does Domino's support growth for entry-level employees?
• What are the key performance indicators for success in this role?
• Can you describe the team dynamics here?
• What training programs are available for new hires?

ASSUMPTION: Candidates will benefit from asking questions that illuminate role expectations and support systems.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume that highlights any customer service or teamwork experience
• Be ready for a potential telephone or video interview as the first step
• Show enthusiasm for customer interactions and food safety standards
• Follow up with a thank you note post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.