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Customer Service Rep(07924) - 1045 N Wilson Way

Domino's
Full-time
On-site
Stockton, California, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep(07924) - 1045 N Wilson Way

πŸ”Ή Company: Domino's

πŸ”Ή Location: Stockton, California, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Sun Mar 30 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Providing outstanding customer service by processing orders and addressing inquiries
  • Contributing to team efforts by preparing food products and maintaining inventory
  • Ensuring the store's cleanliness and operational efficiency
  • Fostering company values of diversity and inclusion

ASSUMPTION: The role highlights a flexible schedule appealing to students or individuals seeking additional income, suggesting a friendly, community-oriented environment. This assumption is based on the flexible hours and the "we live to beat the rush" culture.

πŸ“‹ Key Responsibilities

βœ… Take and process orders both in-person and over the phone

βœ… Prepare various food products and manage store cleanliness

βœ… Stock ingredients and maintain inventory levels

βœ… Participate in team meetings and training sessions

ASSUMPTION: Responsibility for ensuring customer satisfaction through timely service is critical and assumed to be a central focus, given the nature of customer service roles.

🎯 Required Qualifications

Education: Not specified, but candidates must be at least 16 years old

Experience: 0-2 years of customer service or related experience

Required Skills:

  • Effective communication skills
  • Basic math skills for cash handling
  • Ability to work in a fast-paced environment

Preferred Skills:

  • Previous experience in a similar role
  • Proficiency in using POS systems

ASSUMPTION: Preferred skills indicate a focus on efficiency and technology use, suggesting a modern working environment.

πŸ’° Compensation & Benefits

Salary Range: Not specified. Typically entry-level customer service roles pay hourly, often influenced by local minimum wage standards.

Benefits:

  • Flexible scheduling
  • Opportunities for career advancement
  • Employee discounts

Working Hours: 40 hours per week, with possibilities for both part-time and full-time schedules.

ASSUMPTION: Benefits support work-life balance and growth, based on industry standards in customer service roles.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants - Part of a global industry with dynamic growth and opportunities.

Company Size: 10,001+ employees, implying vast support networks and resources.

Founded: 1960

Company Description:

  • Leader in global pizza delivery with innovative technology
  • Engagement in community-oriented services
  • Support for diversity and inclusive practices

Company Specialties:

  • Pizza and sandwiches
  • Digital and marketing technologies
  • Data analytics and advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's culture emphasizes teamwork and innovation, based on its extensive network and industry leadership.

πŸ“Š Role Analysis

Career Level: Entry-level role suitable for gaining foundational skills in retail operations.

Reporting Structure: Reports to store manager or shift leader.

Work Arrangement: Fully on-site, allowing for fixed operations and team collaboration.

Growth Opportunities:

  • Development to management roles
  • Skill building through role versatility
  • Potential franchise ownership

ASSUMPTION: The role emphasizes practical experience and skill development, encouraging internal promotions.

🌍 Location & Work Environment

Office Type: Retail store front

Office Location(s): Various store locations with a primary at 1045 N Wilson Way, Stockton, CA

Geographic Context:

  • Vibrant community with access to diverse customer bases
  • Proximity to residential neighborhoods enhances customer interaction
  • Central location supports easy access for employees

Work Schedule: Flexible working hours based on peak times in retail and service.

ASSUMPTION: Diverse working conditions are managed effectively, given the training and flexibility offered.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Initial phone screening
  • In-person interview at the store

Key Assessment Areas:

  • Customer service acumen
  • Problem-solving capabilities
  • Ability to work in a fast-paced setting

Application Tips:

  • Emphasize communication and teamwork skills
  • Demonstrate flexibility and willingness to learn
  • Highlight any relevant experience in retail or food services

ATS Keywords: Customer service, communication skills, teamwork, adaptability, quick-thinking

ASSUMPTION: The application process is straightforward, aligning with entry-level requirements typically seen in the industry.

πŸ› οΈ Tools & Technologies

  • Point of Sale (POS) systems
  • Pizza preparation and cooking equipment
  • Order management software

ASSUMPTION: Tools suggest a focus on operational efficiency, in line with industry standards for food service.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Teamwork and collaboration
  • Commitment to diversity and inclusion
  • Customer satisfaction

Work Style:

  • Adaptable to changing demands
  • Strong in teamwork and communication
  • Focus on delivering quality service

Self-Assessment Questions:

  • Am I comfortable working in a fast-paced environment?
  • Do I enjoy engaging with diverse team members?
  • Can I maintain a positive attitude under stress?

ASSUMPTION: The focus is on a dynamic, supportive work culture that highly values employee input.

⚠️ Potential Challenges

  • Handling peak hours and customer rushes
  • Maintaining quality standards consistently
  • Adapting to multiple roles during shifts
  • Ensuring effective communication among large teams

ASSUMPTION: Challenges align with typical service industry dynamics and can be mitigated through strong team support.

πŸ“ˆ Similar Roles Comparison

  • Similar entry-level skills to roles in retail and food services
  • Opportunities for advancement often quicker in franchise settings
  • Interpersonal demands exceed those in non-customer facing roles

ASSUMPTION: This role is comparable to basic retail positions but offers more growth through internal franchises.

πŸ“ Sample Projects

  • Collaborative initiatives for store promotions
  • Workshops on customer service improvements
  • Participation in community outreach events

ASSUMPTION: Sample projects incorporate real-world scenarios that enhance service and community involvement.

❓ Key Questions to Ask During Interview

  • What growth opportunities does Domino's offer for career advancement?
  • How does the company approach team dynamics and conflict resolution?
  • Can you describe a typical day for this role?
  • What are the primary indicators of success in this position?
  • How does Domino's support work-life balance for its employees?

ASSUMPTION: Questions focus on advancing career understanding and uncovering company culture, essential for prospective employees.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Ensure resume highlights customer service skills
  • Prepare for a phone screening discussing availability
  • Attend an in-person interview at the specified store location
  • Be ready to discuss potential start dates and shift preferences

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.