Customer Service Rep(07991) - 265 Reservation Road, Suite Q

📌 Core Information

🔹 Job Title: Customer Service Rep(07991) - 265 Reservation Road, Suite Q

🔹 Company: Domino's

🔹 Location: Marina, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Managing in-person and phone orders efficiently
• Ensuring accurate transaction processing at the register
• Supporting different stations and teams as needed
• Maintaining cleanliness and adhering to food safety standards

ASSUMPTION: The role likely involves a fast-paced environment requiring multitasking skills typical in the food service industry.

📋 Key Responsibilities

✅ Take in-person and phone orders

✅ Complete transactions with guests at the register

✅ Help other stations when needed

✅ Clean as you go and ensure adherence to food safety standards

✅ Provide excellent customer service

✅ Assist in preparing and labeling pizza items

✅ Assist in making pizzas when needed

✅ Pass a background test

✅ Be over 18 years old

ASSUMPTION: Responsibilities are typical for entry-level customer service roles in the restaurant industry, focusing on customer interaction and operational support.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a similar setting

Required Skills:

• Customer service skills
• Order taking and transaction processing
• Basic food safety knowledge
• Teamwork and cleaning skills

Preferred Skills:

• Previous experience in a fast-food environment
• Familiarity with pizza preparation

ASSUMPTION: No specific educational requirements imply that skills and experience are prioritized over formal education for this position.

💰 Compensation & Benefits

Salary Range: Not specified. Industry context suggests entry-level compensation typical of similar roles in the food service industry.

Benefits:

• Employee discounts on food
• Flexible scheduling
• Career advancement opportunities

Working Hours: Approximately 20 hours per week; part-time position with flexible shifts.

ASSUMPTION: Part-time employment typical of restaurant industry roles likely offers flexible hours but limited benefits.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: Over 10,001 employees, offering significant resources and varied career paths

Founded: 1960

Company Description:

• Leaders in pizza delivery with a global presence
• Focus on innovation, quality, and customer satisfaction
• Strong team culture that celebrates success and collaboration

Company Specialties:

• Pizza and sandwiches
• Marketing and technology innovations
• Data analytics and digital advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's emphasis on innovation suggests a dynamic work environment with opportunities for those interested in cutting-edge technology and marketing.

📊 Role Analysis

Career Level: Entry-level position suitable for individuals starting their careers in customer service

Reporting Structure: Likely reports to the Store Manager or Assistant Manager

Work Arrangement: On-site job ensuring employee interaction with customers and team members

Growth Opportunities:

• Advancement to supervisory roles or management positions
• Training and development in customer service and food preparation
• Expanded responsibilities in high-volume stores

ASSUMPTION: Career growth is possible for motivated employees who display strong customer service and leadership skills.

🌍 Location & Work Environment

Office Type: Customer-facing retail environment

Office Location(s): 265 Reservation Road, Suite Q, Marina, California

Geographic Context:

• Located in a high foot-traffic area suitable for a fast-food service business
• Potential for long commute times depending on local traffic
• Access to local resources like public transit

Work Schedule: Flexible part-time scheduling, primarily evenings and weekends

ASSUMPTION: Located in a thriving community, the position offers exposure to a steady stream of customers, ideal for building customer service experiences.

💼 Interview & Application Insights

Typical Process:

• Initial application submission via the company's careers page
• A phone screening or in-person interview
• Background check completion

Key Assessment Areas:

• Customer interaction skills
• Ability to work in a team
• Problem-solving abilities under pressure

Application Tips:

• Highlight any previous experience in customer service
• Prepare examples of teamwork and problem-solving
• Research the company's mission and values

ATS Keywords: Customer Service, Teamwork, Order Processing, Food Safety

ASSUMPTION: Candidates can increase success rates by emphasizing relevant experiences and aligning with company values during the interview process.

🛠️ Tools & Technologies

• POS (Point of Sale) systems for transaction processing
• Basic kitchen equipment for pizza preparation
• Telecommunications tools for handling phone orders

ASSUMPTION: Familiarity with fast-food service equipment and standard software will benefit candidates in efficiently managing daily tasks.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation and technology-driven approach
• Team-oriented culture

Work Style:

• Proactive problem-solving
• Adaptability in fast-paced settings
• Collaborative teamwork

Self-Assessment Questions:

• Am I comfortable working in a fast-paced food service environment?
• Do I have strong interpersonal and communication skills?
• Am I able to adhere to strict hygiene and safety standards?

ASSUMPTION: Company values indicate that the cultural fit involves being adaptable, innovative, and customer-focused.

⚠️ Potential Challenges

• Handling difficult customer interactions with professionalism
• Maintaining high productivity during peak hours
• Ensuring consistent quality and safety standards
• Meeting expected timeframes for order deliveries

ASSUMPTION: Challenges are inherent to the customer service role, especially in maintaining quality and efficiency under pressure.

📈 Similar Roles Comparison

• Similar roles available in fast-food chains like McDonald's and Burger King
• Comparable responsibilities include customer service and order processing
• Differences may include company-specific processes and technology used

ASSUMPTION: Comparable jobs are widely available, with variations in company culture and operational procedures.

📝 Sample Projects

• Implement a customer feedback system for service improvement
• Streamline order processing during high-volume periods
• Develop a training program for new employees on food safety and customer service

ASSUMPTION: Sample projects aim to enhance operational efficiency and customer satisfaction within a retail food environment.

❓ Key Questions to Ask During Interview

• What are the key performance indicators for success in this role?
• How does the company support training and development for staff?
• Can you describe the team I'll be working with?
• What is the typical career progression path for this role?
• How are high-traffic periods managed in this location?

ASSUMPTION: These questions aim to provide insight into the role’s expectations and the company’s support for career advancement.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting customer service experience
• Consider a cover letter summarizing your passion for the role
• Practice potential interview questions
• Follow up on your application within a week

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.