Customer Service Rep(08028) - 13650 Eastlake Dr.

📌 Core Information

🔹 Job Title: Customer Service Rep(08028) - 13650 Eastlake Dr.

🔹 Company: Domino's

🔹 Location: Horizon City, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Assisting customers in placing orders
• Preparing Domino's products, such as pizzas and side items
• Maintaining cleanliness and organization within the store
• Engaging in cross-functional tasks, such as operating equipment and stocking ingredients

ASSUMPTION: The role involves both customer interaction and backend operations based on the typical duties of a customer service representative at Domino's. These include handling orders and maintaining store operations.

📋 Key Responsibilities

✅ Take and process telephone orders efficiently

✅ Prepare food and beverage items carefully following standard recipes

✅ Maintain cleanliness and hygiene within the store environment

✅ Stock ingredients from delivery to storage areas

✅ Operate kitchen and store equipment as necessary

✅ Manage and reconcile cash transactions accurately

✅ Complete inventory checks and associated paperwork

ASSUMPTION: Responsibilities are assumed to be typical of a Domino's customer service position involving multitasking between front and back store duties.

🎯 Required Qualifications

Education: Not specified, typically requires high school diploma or equivalent.

Experience: 0-2 years of relevant experience

Required Skills:

• Good communication and interpersonal skills
• Basic math skills for cash handling
• Teamwork and problem-solving abilities

Preferred Skills:

• Experience in customer service or food industry
• Familiarity with using a computer keyboard or touch screen

ASSUMPTION: Assumes basic educational requirement is a high school diploma or equivalent, common for entry-level customer service roles.

💰 Compensation & Benefits

Salary Range: Not specified, but typically ranges between $8-$12 per hour for similar roles

Benefits:

• Flexible scheduling options
• Potential for career advancement
• Company-provided training and development programs

Working Hours: Approximately 40 hours per week; flexible with part-time options available

ASSUMPTION: Salary assumption is based on industry averages for similar positions. Benefits are generalized based on company practices in employee development and flexibility.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants; a fast-paced environment with focus on customer satisfaction and service efficiency

Company Size: 10,001+ employees, indicating potential for growth and networking opportunities

Founded: 1960, with a rich history of innovation and expansion in the pizza delivery sector

Company Description:

• Globally recognized brand with a reputation for quality and customer service
• Innovative in technology and variety of offerings
• Strong emphasis on employee development and franchise growth

Company Specialties:

• Pizza
• Technology in ordering systems
• Marketing and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Company insights are distilled from available LinkedIn data and Domino's established global brand image.

📊 Role Analysis

Career Level: Entry level, suitable for individuals starting in customer service or food industry

Reporting Structure: Reports to store manager; opportunities to advance to managerial roles

Work Arrangement: Primarily on-site; requires physical presence for operations

Growth Opportunities:

• Promotion to supervisory roles
• Managerial roles within Domino's stores
• Potential for franchise ownership

ASSUMPTION: Assumes potential for growth based on company emphasis on development from within and historical employee advancement trends.

🌍 Location & Work Environment

Office Type: Quick-service restaurant setting

Office Location(s): 13650 Eastlake Dr, Horizon City, Texas, United States

Geographic Context:

• Located in a community-oriented area with local amenities
• Accessible by major roadways
• Environmental exposure typical to restaurant settings

Work Schedule: Flexible to accommodate part-time and full-time availability

ASSUMPTION: Environment and geographic aspects are inferred from typical QSR settings and Domino's location presence.

💼 Interview & Application Insights

Typical Process:

• Initial application screening
• In-person or phone interview
• Store trial shift or shadowing

Key Assessment Areas:

• Customer interaction skills
• Ability to handle stressful situations
• Attention to detail

Application Tips:

• Highlight any experience in customer service or food industry
• Emphasize flexibility in scheduling
• Show willingness to learn and progress within the company

ATS Keywords: Customer Service, Communication, Pizza, Teamwork, Cash Handling

ASSUMPTION: Hiring processes and assessment criteria inferred from common practices in the industry for similar roles.

🛠️ Tools & Technologies

• Computer systems for order processing
• Standard kitchen and pizza-making tools
• Telecommunication devices for order taking

ASSUMPTION: Assumes standard tools used in similar QSR settings including POS systems and communication technology.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Emphasis on teamwork and communication
• Innovation and continuous improvement

Work Style:

• Fast-paced and dynamic atmosphere
• Emphasis on multitasking
• Customer-centric approach

Self-Assessment Questions:

• Do I work well in a fast-paced environment?
• Can I efficiently manage multiple tasks simultaneously?
• Am I comfortable engaging with diverse customer bases?

ASSUMPTION: Cultural aspects derived from company branding and typical QSR operational dynamics.

⚠️ Potential Challenges

• Adapting to fluctuating work hours
• Managing stress during peak business times
• Handling physical demands of the job, like lifting heavy items
• Communicating effectively with diverse customer needs

ASSUMPTION: Challenges are assumed based on common industry practices and role descriptions for customer service in QSRs.

📈 Similar Roles Comparison

• Faster-paced than typical retail customer service roles
• Greater physical demands compared to traditional office jobs
• Potentially more direct customer interactions than back-end positions

ASSUMPTION: Similar role comparisons draw from industry benchmarks and analogous job roles.

📝 Sample Projects

• Assisting in new promotional rollouts
• Participating in community engagement events
• Supporting store inventory audits

ASSUMPTION: Sample projects are projected based on typical responsibilities and opportunities for engagement within a Domino’s store.

❓ Key Questions to Ask During Interview

• What are the primary challenges new hires face in this role?
• How does this location encourage team development and progression?
• What is the typical career path for customer service representatives at Domino’s?
• How does the store address peak times and manage workload?
• What opportunities are there for professional growth or role expansion?

ASSUMPTION: Interview questions are suggested based on workplace dynamics and potential growth concerns in QSR environments.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant experience and skills
• Be ready to discuss flexibility in working hours
• Highlight any knowledge of Domino’s products and services
• Anticipate discussing career development desires and availability

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.