Customer Service Rep(08060) - 717 N Holland Rd. Ste 110

📌 Core Information

🔹 Job Title: Customer Service Rep(08060) - 717 N Holland Rd. Ste 110

🔹 Company: Domino's

🔹 Location: Mansfield, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engagement with customers for high-quality service delivery
• Handling phone and in-person orders efficiently
• Stocking and preparing pizza ingredients
• Maintaining cleanliness and sanitation standards

ASSUMPTION: The role is likely quite dynamic and expected to incorporate varying customer demands during peak hours. This makes adaptability a valuable trait.

📋 Key Responsibilities

✅ Taking and processing customer orders

✅ Operating equipment

✅ Stocking ingredients

✅ Preparing food products such as pizzas and other menu items

✅ Maintaining cleanliness within the store

✅ Performing basic monetary transactions and inventory checks

ASSUMPTION: Responsibilities may also evolve with different shifts, especially as traffic patterns change throughout the day.

🎯 Required Qualifications

Education: Not specified, but a high school diploma is generally preferred.

Experience: 0-2 years in a similar role, customer service particularly.

Required Skills:

• Strong communication skills
• Basic math skills for cash handling
• Ability to operate simple equipment and technology

Preferred Skills:

• Experience in the food service industry
• Understanding of inventory management

ASSUMPTION: A passion for working in a fast-paced team environment would be advantageous.

💰 Compensation & Benefits

Salary Range: Not specified, but typically between $10-$12 per hour for entry-level positions in this sector.

Benefits:

• Flexible scheduling for school or secondary jobs
• Opportunities for advancement into management
• Training and orientation programs

Working Hours: Typical shifts between peak hours; varies based on full-time or part-time status.

ASSUMPTION: Compensation includes base pay with potential for additional benefits like employee discounts or recognition programs.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with a focus on pizza delivery services.

Company Size: 10,001+ employees, offering consistent growth pathways and diverse workplace culture.

Founded: 1960, Domino's has grown into an international brand known for pizza delivery.

Company Description:

• Noted for leadership in the pizza segment
• Innovation in digital ordering platforms
• Strong franchise model enhancing global presence

Company Specialties:

• Pizza
• Digital innovation
• Marketing and advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's emphasis on innovation suggests evolving job roles in sync with technology advancements.

📊 Role Analysis

Career Level: Entry-level position suitable for individuals entering the workforce or those needing a secondary job.

Reporting Structure: Typically reports to a store manager or assistant manager.

Work Arrangement: Full-time or part-time as per individual agreement.

Growth Opportunities:

• Promotion to supervisory roles
• Potential ownership of franchise
• Development into corporate managerial roles

ASSUMPTION: The company’s rapid expansion may require additional training for skilled employees transitioning to higher roles.

🌍 Location & Work Environment

Office Type: Retail environment within a Domino's storefront.

Office Location(s): Mansfield, Texas

Geographic Context:

• Ample parking facilities
• Proximity to local amenities that may benefit staff
• Part of a growing suburb with increasing demand for service sector jobs

Work Schedule: Varying schedules, commonly involving evenings, weekends, and holidays.

ASSUMPTION: The position may require adaptation to weather changes when handling outdoor tasks.

💼 Interview & Application Insights

Typical Process:

• Initial application submission
• Phone screen or video interview with HR
• In-person interview with store manager

Key Assessment Areas:

• Customer interaction skills
• Problem-solving capabilities under pressure
• Ability to follow instructions precisely

Application Tips:

• Highlight any prior customer service experience
• Showcase teamwork in previous roles
• Demonstrate flexibility in work schedule

ATS Keywords: Customer Service, Time Management, Food Preparation, Cash Handling, Communication Skills

ASSUMPTION: Interviews may emphasize real-time problem-solving scenarios to assess practical competencies.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Basic kitchen appliances
• Telephonic communication tools

ASSUMPTION: There may be an emphasis on learning proprietary software rapidly as part of training.

👔 Cultural Fit Considerations

Company Values:

• Innovation and improvement
• Community involvement
• Team orientation

Work Style:

• Fast-paced and dynamic
• Customer-centric focus
• Emphasis on efficiency and accuracy

Self-Assessment Questions:

• Are you capable of working in a highly dynamic environment?
• Do you value customer engagement and team collaboration?
• Can you adapt to varying work shifts?

ASSUMPTION: There may be significant emphasis placed on teamwork; hence, fitting into the existing culture could be key to success.

⚠️ Potential Challenges

• Handling rush hour pressure
• Adaptation to varying weather conditions during deliveries
• Maintaining accuracy with speed
• Working in temperature-varied environments

ASSUMPTION: The physical nature of the job may pose challenges in endurance and adaptability, particularly in longer shifts.

📈 Similar Roles Comparison

• Similar roles in competing pizza establishments
• Customer service positions in retail
• Entry-level hospitality roles

ASSUMPTION: Such roles, while diverse, will often require foundational skills in customer service and operational efficiency.

📝 Sample Projects

• Organizing a team for holiday rush
• Improving inventory management processes
• Initiating local community events to drive store traffic

ASSUMPTION: Projects may be tailored to the strategic goals of increasing customer satisfaction and improving operational outputs.

❓ Key Questions to Ask During Interview

• What are the primary challenges currently facing the store?
• How are shifts typically structured throughout the week?
• What does career progression look like here?
• How does Domino's support its employees' professional development?
• What qualities or skills are critical to succeed in this role?

ASSUMPTION: These questions reflect an intent to assess both short-term role demands and long-term career potential within Domino's.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant customer service experience
• Ensure availability for flexible work schedules
• Highlight any previous experience in a fast-paced environment

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.