Customer Service Rep(08085) - 910 Main St

📌 Core Information

🔹 Job Title: Customer Service Rep(08085) - 910 Main St

🔹 Company: Domino's

🔹 Location: Lynchburg, Virginia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified (On-site assumed)

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing outstanding customer service to ensure customer satisfaction
• Preparing Domino's products to the highest standards
• Maintaining cleanliness and safety standards in all work areas
• Opportunities for growth within the company to climb the career ladder

ASSUMPTION: This role appears to focus on customer interaction and operational tasks within a Domino's store. Growth opportunities are implied but not specified beyond initial customer service duties.

📋 Key Responsibilities

✅ Operate all equipment safely and efficiently

✅ Stock ingredients from the delivery area to storage and work areas

✅ Prepare food products to order

✅ Receive and process telephone orders accurately

✅ Maintain clean and organized facilities

✅ Conduct inventory checks and prepare associated paperwork

ASSUMPTION: Responsibilities indicate a dynamic work environment with emphasis on multitasking between customer service and operational duties.

🎯 Required Qualifications

Education: Must be at least 16 years of age

Experience: 0-2 years of experience in customer service or similar environment

Required Skills:

• Strong verbal and written communication skills
• Basic math skills for accurate cash handling
• Proficiency with equipment operation and inventory management

Preferred Skills:

• Previous experience in a fast-paced service industry
• Ability to work under pressure and maintain efficiency

ASSUMPTION: While specific educational qualifications are minimal, the role demands strong interpersonal and technical skills for successful performance.

💰 Compensation & Benefits

Salary Range: Not specified; typically aligns with industry standards for entry-level service roles

Benefits:

• Flexible work hours to fit personal schedules
• Access to training and development programs
• Pathways for career growth within the company

Working Hours: 40 hours per week with potential for flexibility

ASSUMPTION: Benefits and compensation are likely aligned with industry norms for similar positions, focusing on providing training and development for growth.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specializing in pizza and delivery services

Company Size: Over 10,001 employees; offers robust support and extensive network

Founded: 1960

Company Description:

• Dominant global presence in pizza delivery, known for innovation
• Committed to growth and development of franchise and corporate team members
• Focus on customer satisfaction and technological advancements

Company Specialties:

• Pizza and sandwich offerings
• Advanced marketing and advertising strategies
• Technology innovations in customer service

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's size suggests a stable work environment with ample opportunities for career advancement and development through its widespread global network.

📊 Role Analysis

Career Level: Entry-level position suitable for beginners or those seeking growth opportunities

Reporting Structure: Reports typically to store management or shift leads

Work Arrangement: On-site role requiring hands-on interaction with customers and colleagues

Growth Opportunities:

• Potential progression from customer service to management roles
• Opportunities to transition into different operational roles within the company
• Comprehensive training programs to develop skills for career advancement

ASSUMPTION: The role offers significant growth and learning opportunities, indicating Domino's commitment to employee career development.

🌍 Location & Work Environment

Office Type: Retail store environment with customer interaction focus

Office Location(s): 910 Main St, Lynchburg, Virginia

Geographic Context:

• Lynchburg as a central location within Virginia
• Accessible community infrastructure for transport
• Diverse customer base providing varied service experience

Work Schedule: Flexible scheduling with potential for evening and weekend shifts

ASSUMPTION: The Lynchburg location provides an engaging work environment with diverse customer interactions and opportunities to develop hospitality skills.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening by HR
• In-person interview with store manager

Key Assessment Areas:

• Communication and interpersonal skills
• Problem-solving and adaptability
• Technical skills related to customer service operations

Application Tips:

• Emphasize customer service experience and skills
• Highlight any previous retail or food service experience
• Prepare to discuss scenarios illustrating problem-solving abilities

ATS Keywords: Customer Service, Communication Skills, Teamwork, Problem Solving

ASSUMPTION: The application process emphasizes customer service excellence and the ability to adapt to dynamic service environments.

🛠️ Tools & Technologies

• Point-of-sale (POS) systems for order processing
• Basic culinary equipment for food preparation
• Inventory management software for stock monitoring

ASSUMPTION: Familiarity with basic retail and kitchen technologies is beneficial but can be learned during on-the-job training.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric approach with a focus on satisfaction
• Commitment to diversity and inclusive workplace culture
• Encouragement of career growth and development

Work Style:

• Teamwork-oriented with collaborative environment
• Fast-paced environment requiring multitasking
• Flexible and adaptable to varying work conditions

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I have a positive attitude towards customer interactions?
• Can I multitask effectively while maintaining quality standards?

ASSUMPTION: Embracing Domino's values indicates a strong fit for candidates who thrive in team-focused and fast-paced environments.

⚠️ Potential Challenges

• High demand during peak hours requiring efficient service
• Physically demanding tasks such as moving heavy stock
• Adapting to fluctuating store temperatures and conditions
• Maintaining quality and service standards under pressure

ASSUMPTION: Candidates should be prepared for physical and mental challenges typical of the fast-food service industry.

📈 Similar Roles Comparison

• Similar roles in other fast-food chains may offer less career growth
• Competitive salary and benefits package compared to industry averages
• Greater emphasis on internal promotion opportunities at Domino's

ASSUMPTION: Domino's stands out due to its structured career advancement pathways and comprehensive training programs.

📝 Sample Projects

• Streamlining order processing during peak hours
• Developing training modules for new team members
• Designing customer satisfaction initiatives

ASSUMPTION: Sample projects can vary significantly based on store needs and career progression pathways pursued by the employee.

❓ Key Questions to Ask During Interview

• What are the potential career progression trajectories within the company?
• How does Domino's support ongoing employee development and training?
• What are the expectations for performance during peak service times?
• Can you describe the team culture at this store?
• What are the next steps after the interview process?

ASSUMPTION: Asking insightful questions encourages a deeper understanding of the role and reflects genuine interest in the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a potential phone screening
• Attend an in-person interview with the store manager
• Be ready to discuss your experience and suitability for the role
• Follow up post-interview with a thank-you note expressing continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.