Customer Service Rep(08088) - 1501 Lakeside Dr

📌 Core Information

🔹 Job Title: Customer Service Representative (08088) - 1501 Lakeside Dr

🔹 Company: Domino's

🔹 Location: Lynchburg, Virginia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging directly with customers to take and process orders
• Preparing and handling food items in a fast-paced environment
• Ensuring cleanliness and organization in the workplace
• Supporting team operations during peak hours

ASSUMPTION: The job may involve varied shifts, including evenings and weekends, due to the nature of the food service industry. It also provides opportunities for advancement within the company.

📋 Key Responsibilities

✅ Operate all equipment necessary for food preparation

✅ Stock ingredients and manage inventory levels

✅ Prepare various products and maintain high-quality standards

✅ Receive and process phone and in-person orders accurately

✅ Maintain cleanliness of equipment and facilities

ASSUMPTION: Responsibilities are designed to accommodate both part-time and full-time schedules, offering flexibility for students or individuals seeking additional work.

🎯 Required Qualifications

Education: Not specified

Experience: No prior experience required; 0-2 years is acceptable

Required Skills:

• Customer Service
• Communication
• Teamwork
• Problem Solving
• Time Management
• Attention to Detail
• Cash Handling
• Inventory Management

Preferred Skills:

• Previous experience in a fast-food or restaurant environment
• Basic math and computer skills

ASSUMPTION: While the primary requirement is customer interaction skills, having prior experience in a similar role can be advantageous but is not mandatory.

💰 Compensation & Benefits

Salary Range: Not specified; typically aligns with local market averages for entry-level food service positions

Benefits:

• Employee discounts on food
• Opportunities for career growth and advancement
• Training and development programs

Working Hours: Standard 40-hour work week with shifts that may include evenings and weekends

ASSUMPTION: Benefits are likely to include typical offerings for part-time employees, with potential eligibility for additional benefits dependent on hours worked and tenure.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant industry, focusing on pizza delivery and carryout services

Company Size: 10,001+ employees, indicating widespread operations and numerous opportunities for career advancement

Founded: 1960, with a rich history of growth and innovation in pizza delivery

Company Description:

• Globally recognized leader in pizza delivery
• Innovative approach to technology and customer engagement
• Emphasis on team culture and employee growth

Company Specialties:

• Pizza and sandwiches
• Marketing and technology
• Data analytics and digital advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's significant global presence and emphasis on technology make it a forward-thinking employer, ideal for those interested in career growth within the restaurant industry.

📊 Role Analysis

Career Level: Entry-level position suitable for new graduates or individuals starting their careers

Reporting Structure: Reports to shift leader or store manager

Work Arrangement: On-site, with physical requirements varying based on specific tasks

Growth Opportunities:

• Potential to move into management roles, such as shift leader
• Possibility of career path from customer service to corporate roles
• Franchise ownership potential in the long term

ASSUMPTION: The role is structured to facilitate internal promotions, supporting employees in building a long-term career with Domino's.

🌍 Location & Work Environment

Office Type: Storefront within a Domino's pizza outlet

Office Location(s): Lynchburg, Virginia

Geographic Context:

• Lynchburg offers a vibrant community with a supportive economic environment
• Proximity to educational institutions may provide a steady workforce
• Community events may increase customer volume, impacting work pace

Work Schedule: Flexible scheduling with availability needed for weekends and evenings

ASSUMPTION: The workplace is fast-paced and interactive, providing an engaging environment for individuals who thrive in busy settings.

💼 Interview & Application Insights

Typical Process:

• Submitting an online application via the company website
• Initial screening interview with HR or store manager
• In-person interview focusing on team fit and customer service skills

Key Assessment Areas:

• Customer interaction skills
• Problem-solving ability
• Flexibility and adaptability

Application Tips:

• Highlight customer service experience in your resume
• Prepare to discuss past experiences where you demonstrated teamwork
• Show enthusiasm for working with Domino's product and team

ATS Keywords: Customer Service, Pizza Delivery, Communication Skills, Teamwork, Problem Solving

ASSUMPTION: Domino's values practical experience and interaction skills highly, which will be the focal point during assessments.

🛠️ Tools & Technologies

• Point-of-sale (POS) systems
• Telephone and headset use for orders
• Food preparation tools (e.g., pizza peels, cutters)

ASSUMPTION: Familiarity with basic restaurant equipment and POS systems can be beneficial but will be taught during training.

👔 Cultural Fit Considerations

Company Values:

• Teamwork and community-oriented focus
• Commitment to customer satisfaction and innovation
• Diversity and inclusion within the workplace

Work Style:

• Fast-paced and collaborative environment
• Emphasis on flexibility and adaptability
• Opportunities for creativity in problem-solving

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with a variety of customers?
• Can I work effectively as part of a team?

ASSUMPTION: The role is well-suited for individuals who thrive in team settings and enjoy engaging with customers.

⚠️ Potential Challenges

• Handling high volume of orders during peak times
• Maintaining quality standards under pressure
• Adapting to varying workloads and shifts
• Working in environment with fluctuating temperatures and conditions

ASSUMPTION: Applicants should prepare for physical and mental demands typical of the food service industry.

📈 Similar Roles Comparison

• Similar customer service roles in other food industries
• Retail customer service positions
• Entry-level roles with customer engagement and sales focus

ASSUMPTION: The primary differentiator of this role is the direct involvement in food preparation and delivery, setting it apart from standard retail roles.

📝 Sample Projects

• Training session on customer interaction and order processing
• Initiatives to improve team efficiency during peak hours
• Store cleanliness projects ensuring compliance with health standards

ASSUMPTION: Most projects will focus on improving operations and customer satisfaction within the store environment.

❓ Key Questions to Ask During Interview

• What does a typical day look like for someone in this position?
• How is performance evaluated in this role?
• What opportunities are there for professional development?
• How does the team handle peak business periods?
• What qualities does the team look for in a candidate?

ASSUMPTION: Asking about typical challenges and day-to-day responsibilities can help applicants better understand role expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service experience
• Be prepared for a phone or in-person interview
• Demonstrate enthusiasm for the position and company
• Follow up with the hiring manager after your interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.