Customer Service Rep(08099) - 2115 Vista Oeste NW

📌 Core Information

🔹 Job Title: Customer Service Rep(08099) - 2115 Vista Oeste NW

🔹 Company: Domino's

🔹 Location: Albuquerque, New Mexico, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating all store equipment and stocking ingredients
• Preparing products, including pizza, for customers
• Receiving and processing telephone orders efficiently
• Taking inventory and completing associated paperwork

ASSUMPTION: The role focuses on direct customer interaction and efficient store operations, typical for a customer service representative in a fast food environment.

📋 Key Responsibilities

✅ Operate all equipment within the store efficiently

✅ Stock ingredients and manage inventory

✅ Prepare customer orders correctly and promptly

✅ Receive and process telephone and in-person orders

✅ Conduct daily cleaning duties for equipment and facility

✅ Complete inventory tasks and associated paperwork accurately

ASSUMPTION: These responsibilities are indicative of a multifaceted role typical in food service, relying heavily on physical endurance and communication skills.

🎯 Required Qualifications

Education: Not specified

Experience: Entry-level, 0-2 years

Required Skills:

• Strong verbal and written communication skills
• Basic mathematical skills (addition, subtraction, multiplication, division)
• Physical ability to carry up to 30 pounds

Preferred Skills:

• Prior experience in a customer service role
• Familiarity with POS systems

ASSUMPTION: The role assumes physical stamina and basic math skills are crucial, reflecting the job's nature in a fast-paced service environment.

💰 Compensation & Benefits

Salary Range: Not specified, typically aligns with entry-level customer service wages in Albuquerque, NM

Benefits:

• On-the-job training
• Opportunity for advancement within the company
• Employee discounts or meal benefits

Working Hours: 40 hours per week, with potential for shift work given the industry

ASSUMPTION: Compensation likely reflects industry standards for entry-level positions; benefits are typically minimal yet supportive of career growth.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specifically fast-food services focusing on pizza delivery

Company Size: 10,001+ employees, indicating a large-scale operation with potential for extensive resources and advancement opportunities

Founded: 1960, with decades of service experience and innovation

Company Description:

• Innovative company with a focus on improving service and technology
• Operates approximately 17,100 stores across 90+ markets worldwide
• Encourages a fun, collaborative workplace with opportunities for growth

Company Specialties:

• Pizza and Sandwich production
• Marketing and Advertising
• Technology advancements, including POS systems

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's international reach and focus on innovation are key draws for potential employees seeking a dynamic workplace.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals start in the customer service field

Reporting Structure: Reports to store management or shift supervisors

Work Arrangement: On-site, accommodating store setting

Growth Opportunities:

• Potential to advance to supervisory positions within the store
• Skill development in customer service and operations management
• Exposure to corporate operations for advancement

ASSUMPTION: Growth is anticipated through merit and skill acquisition, typical in large global brands.

🌍 Location & Work Environment

Office Type: Storefront within a fast-paced, customer-facing environment

Office Location(s): 2115 Vista Oeste NW, Albuquerque, NM

Geographic Context:

• Located in a metropolitan area with diverse customer demographics
• Accessible via public and private transport
• Economic environment conducive to hospitality services

Work Schedule: Likely includes evenings and weekends, variable depending on store hours

ASSUMPTION: The work environment is fast-paced but supportive, consistent with customer service positions in large corporations.

💼 Interview & Application Insights

Typical Process:

• Initial application through Domino's career portal
• Phone screening with HR or management
• In-person or virtual interview for successful candidates

Key Assessment Areas:

• Communication proficiency
• Ability to work in a team setting
• Physical and mental agility

Application Tips:

• Highlight any prior customer service experience
• Demonstrate flexibility in schedules and roles
• Show eagerness to learn and adapt

ATS Keywords: Customer Service, Order Processing, Communication Skills, Inventory Management, Equipment Operation

ASSUMPTION: The application process is designed to quickly evaluate adaptability and interpersonal skills essential for the role.

🛠️ Tools & Technologies

• POS systems for order processing
• Telephone communication tools
• Basic arithmetic tools for cash handling

ASSUMPTION: Employees interact with basic technology platforms integral to service in fast food operations.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality service
• Innovation and efficiency in delivery
• Team-oriented collaboration

Work Style:

• Collaborative and supportive
• Focus on customer satisfaction
• Dynamic and fast-paced environment

Self-Assessment Questions:

• Can I work in a high-energy environment continuously?
• Do I adapt easily to new tools and processes?
• Am I able to handle constructive feedback and improve?

ASSUMPTION: Open and efficient communication, along with a proactive approach, are valued in the company's culture.

⚠️ Potential Challenges

• Handling rush hour workload efficiently
• Balancing multiple tasks under pressure
• Adapting quickly to new menu items and promotions
• Ensuring accuracy in fast-paced environments

ASSUMPTION: Challenges reflect common industry stressors, emphasizing the need for adaptability and precision in customer service roles.

📈 Similar Roles Comparison

• Comparable to roles in fast-paced retail and food service sectors
• Requires similar communication and multitasking abilities
• Offers equal opportunities for career growth in food service chains

ASSUMPTION: The role is competitive with other entry-level positions, offering similar benefits and requirements.

📝 Sample Projects

• Initiatives to reduce order processing time during peak hours
• Collaboration projects for new product rollouts
• Customer satisfaction improvement strategies

ASSUMPTION: Projects align with operations improvement and customer service excellence, which are corporate priorities.

❓ Key Questions to Ask During Interview

• What are the typical career paths for someone in this role?
• How does Domino's support ongoing training and development?
• Can you describe a typical day in this position?
• What measures are in place to ensure team safety and morale?
• How does this role contribute to the overall success of the store?

ASSUMPTION: Questions are designed to solicit responses about growth, training, and workplace atmosphere, critical for candidate assessment.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through Domino's career portal
• Prepare a resume highlighting relevant skills and experiences
• Expect a call for a potential phone or video interview
• Stay updated on potential assessment tasks during the interview process
• Follow up after interviews to express continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.