Customer Service Rep(08109) - 3538 Tweedy Blvd

📌 Core Information

🔹 Job Title: Customer Service Rep (08109) - 3538 Tweedy Blvd

🔹 Company: Domino's

🔹 Location: South Gate, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 30, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service
• Using technology effectively
• Building a flexible schedule to balance work with personal commitments
• Participating actively in a fast-paced team environment

ASSUMPTION: The role involves a mix of customer interaction and support tasks, indicative of tasks like answering phones and handling orders, typical of customer service in a retail food setting.

📋 Key Responsibilities

✅ Provide outstanding customer service and handle various tasks in a fast-paced environment.

✅ Assist in making pizzas and ensure high-quality products.

✅ Utilize communication, math, and logic skills effectively.

✅ Work collaboratively with team members and demonstrate a proactive approach to learning.

ASSUMPTION: Responsibilities align with standard expectations for customer service roles in quick-service restaurants, requiring multitasking and strong communication skills.

🎯 Required Qualifications

Education: Not specified

Experience: Open to individuals with 0-2 years of experience

Required Skills:

• Customer Service
• Basic Math and Logic Skills
• Communication Skills
• Flexibility and Teamwork
• Positive Attitude and Self-Motivation
• Must be 16 years or older

Preferred Skills:

• Driving and Navigation Skills
• Professional Phone Etiquette
• Computer Proficiency

ASSUMPTION: While driving skills are mentioned, they may be more relevant to delivery roles. Emphasis is placed on customer-facing skills and reliability.

💰 Compensation & Benefits

Salary Range: Not specified. Entry-level roles in this sector usually offer hourly wages based on state minimum wage laws.

Benefits:

• Flexible working hours
• Potential for advancement
• Team environment

Working Hours: Requires availability for weekends, days, and evenings, typical for customer-oriented jobs.

ASSUMPTION: Compensation likely follows industry norms with potential perks aligned with franchise employment practices.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, known for fast-paced, customer-centric operations.

Company Size: 10,001+ employees, indicating a large, well-established global entity.

Founded: 1960, with a strong historical presence in the pizza delivery market.

Company Description:

• Dynamic, growth-oriented company focused on team success
• Innovative with technology integrations like voice-ordering apps
• Dedicated to high-quality customer experiences in diverse markets

Company Specialties:

• Pizza
• Technology
• Marketing

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company focuses on innovation and customer service, likely offering employees diverse experiences and career advancements.

📊 Role Analysis

Career Level: Entry-Level with growth potential for motivated individuals

Reporting Structure: Typically reports to store management or shift leads

Work Arrangement: Primarily on-site due to the nature of work

Growth Opportunities:

• Advancement to supervisory roles through demonstrated leadership
• Opportunities to learn and apply new skills
• Cultivating a broad skill set in customer service and operations

ASSUMPTION: Offers a solid foundation for young professionals starting in the food service industry, with potential for career progression.

🌍 Location & Work Environment

Office Type: Franchise restaurant location

Office Location(s): 3538 Tweedy Blvd, South Gate, California

Geographic Context:

• South Gate offers vibrant community dynamics and cultural diversity
• Close to urban centers with opportunities for networking and personal activities
• Well-placed retail location with potential for steady customer flow

Work Schedule: Offers flexibility; evenings and weekends may be required.

ASSUMPTION: The work environment is suitable for those seeking dynamic, customer-interactive roles in a suburban retail setting.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial screening interview
• In-person interview with hiring manager

Key Assessment Areas:

• Customer interaction skills
• Problem-solving abilities
• Teamwork and adaptability

Application Tips:

• Highlight customer service experience
• Demonstrate flexibility in scheduling
• Prepare examples of teamwork and multitasking

ATS Keywords: Customer Service, Flexibility, Teamwork, Communication Skills

ASSUMPTION: The hiring process likely focuses on assessing interpersonal skills and fit with company culture and values.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Online ordering platforms
• Telephony for customer communications

ASSUMPTION: Familiarity with these tools is essential to performing daily tasks efficiently in a customer service role at Domino’s.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Customer satisfaction
• Teamwork

Work Style:

• Fast-paced and energetic
• Results-driven and goal-oriented
• Emphasizes customer experience excellence

Self-Assessment Questions:

• How do you handle stressful customer interactions?
• Can you work effectively in a team setting?
• Are you open to working flexible hours, including weekends?

ASSUMPTION: Cultural fit is crucial; the company seeks individuals who thrive in dynamic environments and enjoy teamwork.

⚠️ Potential Challenges

• Managing high volumes of customer interactions
• Navigating a fast-paced work environment
• Maintaining quality under pressure
• Balancing multiple tasks efficiently

ASSUMPTION: Challenges revolve around typical high-turnover fast food environments requiring adaptability and resilience.

📈 Similar Roles Comparison

• Customer service roles at other quick-service restaurants
• Entry-level positions in retail or hospitality
• Sales associate roles with customer-facing responsibilities

ASSUMPTION: Similar roles offer insight into customer service skills applicable to various industries beyond food service.

📝 Sample Projects

• Organizing promotional events
• Developing process improvements for speed and efficiency
• Implementing customer feedback into service enhancements

ASSUMPTION: Projects are practical and oriented toward improving customer experience and operational efficiency.

❓ Key Questions to Ask During Interview

• What does a typical day look like for this position?
• How do you measure success in this role?
• What opportunities for growth and development are available?
• How does Domino's support work-life balance for its employees?
• Can you describe the team culture at this location?

ASSUMPTION: These questions target understanding role expectations, company culture, and personal growth prospects within the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service experience
• Include any experience with technology or team-based projects
• Prepare for an initial screening phone call
• Follow up with the hiring manager after your interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.