Customer Service Rep(08126) - 1937 Tyler Ave.

📌 Core Information

🔹 Job Title: Customer Service Representative (08126) - 1937 Tyler Ave.

🔹 Company: Domino's

🔹 Location: South El Monte, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Serving customers and processing their orders efficiently
• Maintaining cleanliness and stock levels in the work area
• Operating kitchen and store equipment safely
• Providing a high level of customer service

ASSUMPTION: This role emphasizes interaction with customers and maintaining smooth operations at the store, suggesting a focus on teamwork and efficiency.

📋 Key Responsibilities

✅ Receive and process telephone orders

✅ Stock ingredients and maintain cleanliness

✅ Operate equipment safely and efficiently

✅ Make monetary changes accurately

✅ Provide excellent customer service through verbal and written communication skills

ASSUMPTION: Duties involve both customer interaction and operational tasks. The job probably requires quick thinking and adaptability.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in customer service roles

Required Skills:

• Strong communication skills
• Basic math skills
• Ability to operate a computer for order entry

Preferred Skills:

• Experience in a fast-paced environment
• Familiarity with food service operations

ASSUMPTION: Preferred skills indicate advantages for applicants with food service experience and the ability to thrive in dynamic settings.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Training and development opportunities
• Potential for growth within the company
• Opportunity to work in a diverse and inclusive environment

Working Hours: 40 hours per week with potential for overtime

ASSUMPTION: Compensation may align with entry-level industry standards, with benefits focused on personal development and career advancement.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with a focus on quick-service food delivery

Company Size: 10,001+ employees, offering a wide range of opportunities and resources

Founded: 1960, known for pioneering in pizza delivery

Company Description:

• Innovative franchise and corporate team
• Committed to excellence and fun in service
• Continuous growth in over 17,100 stores worldwide

Company Specialties:

• Pizza
• Marketing
• Technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's size and global presence suggest a robust support system and potential for international opportunities.

📊 Role Analysis

Career Level: Entry-level with opportunities to advance to management positions

Reporting Structure: Likely reports to the store manager or assistant manager

Work Arrangement: On-site, requiring presence during scheduled shifts

Growth Opportunities:

• Promotion to management roles
• Opportunity to become a franchise owner
• Development of leadership skills through on-the-job training

ASSUMPTION: Strong performance could lead to leadership roles, aligning with the company’s track record of promoting from within.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Specifically located at 1937 Tyler Ave., South El Monte, CA

Geographic Context:

• Located in a suburban area with potential commuting access
• Part of a diverse community
• Climate variations to consider during outdoor tasks

Work Schedule: Predetermined shifts, flexibility in scheduling for peak times

ASSUMPTION: The suburban setting may offer nearby amenities and accessibility for employees.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone or in-person interview
• On-site assessment or trial shift

Key Assessment Areas:

• Customer interaction skills
• Ability to work under pressure
• Technical proficiency with order entry systems

Application Tips:

• Highlight customer service experience
• Emphasize teamwork abilities
• Prepare examples of problem-solving skills

ATS Keywords: Customer Service, Teamwork, Communication, Retail, Food Service

ASSUMPTION: The application process is straightforward, aiming to assess both technical and interpersonal skills.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Food preparation equipment
• Telephone and communication devices

ASSUMPTION: Familiarity with basic store technology and equipment will be beneficial for applicants.

👔 Cultural Fit Considerations

Company Values:

• Commitment to diversity and inclusion
• Focus on teamwork and collaboration
• Continuous improvement and innovation

Work Style:

• Customer-focused
• Team-oriented
• Fast-paced and adaptable

Self-Assessment Questions:

• Can you work effectively in a busy environment?
• Do you enjoy interacting with diverse customers?
• Are you open to learning and expanding your skills?

ASSUMPTION: Candidates who align with the values of diversity, teamwork, and innovation will thrive at Domino's.

⚠️ Potential Challenges

• High-pressure environment during peak hours
• Temperature fluctuations in work areas
• Physical demands of standing and moving throughout shifts
• Occasional outdoor tasks in changing weather

ASSUMPTION: Prospective employees should be prepared for fast-paced work and physical challenges associated with food service.

📈 Similar Roles Comparison

• Higher customer interaction vs. back-office roles
• More physically demanding than managerial positions
• Entry-level pay with growth potential

ASSUMPTION: This role serves as a stepping stone to more advanced positions within the food service industry.

📝 Sample Projects

• Assisting in store inventory audits
• Participating in promotional events
• Contributing to team meetings to enhance service quality

ASSUMPTION: Sample projects primarily focus on operational efficiency and customer satisfaction.

❓ Key Questions to Ask During Interview

• What does a typical day for a customer service representative look like?
• What opportunities for advancement does this position offer?
• How does Domino's support continuous learning and development?
• What are the most rewarding aspects of this role?
• How does the team handle high-pressure situations?

ASSUMPTION: Inquiring about role expectations and growth prospects will provide clarity on fit and long-term opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant experience
• Complete an initial phone screening
• Attend an in-person or virtual interview
• Plan for a potential trial shift to demonstrate skills

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.