Customer Service Rep(08127) - 1935 E. Colorado Blvd.

📌 Core Information

🔹 Job Title: Customer Service Rep(08127) - 1935 E. Colorado Blvd.

🔹 Company: Domino's

🔹 Location: Pasadena, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service
• Handling orders and preparing products
• Maintaining cleanliness of the store
• Operating store equipment efficiently

ASSUMPTION: The role focuses on entry-level customer service tasks with opportunities for internal growth, as hinted at with potential advancement to management roles.

📋 Key Responsibilities

✅ Process orders and manage customer interactions

✅ Operate equipment related to preparing and serving products

✅ Stock ingredients from delivery to storage areas

✅ Maintain cleanliness of equipment and store facilities

ASSUMPTION: Responsibilities are primarily focused on in-store customer service and operational tasks, typical for entry-level roles at Domino's.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years of experience in customer service roles

Required Skills:

• Customer Service
• Communication Skills
• Basic Math Skills
• Equipment Operation
• Attention to Detail

Preferred Skills:

• Prior experience in the food service industry
• Experience working in a fast-paced environment

ASSUMPTION: While no specific educational qualifications are mentioned, a high school diploma is typically expected.

💰 Compensation & Benefits

Salary Range: Not specified; typically hourly wage for similar roles in the industry

Benefits:

• Employee discounts
• Opportunities for career advancement
• On-the-job training

Working Hours: 40 hours per week, may vary based on store needs

ASSUMPTION: Compensation would align with industry standards for entry-level customer service roles, potentially with performance-based incentives.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees

Founded: 1960

Company Description:

• A leading global pizza company with innovative approaches
• Employee-centric culture fostering growth and fun
• Expansive market presence across 90+ countries

Company Specialties:

• Pizza and digital ordering innovations
• Marketing and advertising
• Data analytics and technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's commitment to technology and marketing suggests a dynamic work environment for innovative thinkers.

📊 Role Analysis

Career Level: Entry-level

Reporting Structure: Reports to Store Manager or Assistant Manager

Work Arrangement: Full-time, on-site

Growth Opportunities:

• Advancement to management positions
• Potential for franchise ownership
• Skill development and training

ASSUMPTION: Career progression is encouraged, with many advancing from entry roles to significant management positions within the company.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 1935 E. Colorado Blvd., Pasadena, CA

Geographic Context:

• Located in the bustling city of Pasadena
• Proximity to local transportation options
• Accessible by major highways

Work Schedule: Typically includes evenings and weekends

ASSUMPTION: Offering flexibility in shifts to accommodate varying customer demands is a standard practice in the service industry.

💼 Interview & Application Insights

Typical Process:

• Submit online application
• Initial screening call
• In-person interview with store management

Key Assessment Areas:

• Customer service skills
• Communication proficiency
• Attitude towards teamwork

Application Tips:

• Highlight prior customer service experience
• Emphasize ability to work in fast-paced environments
• Demonstrate flexibility and adaptability

ATS Keywords: Customer Service, Communication Skills, Teamwork, Problem Solving, Equipment Operation

ASSUMPTION: The interview process is straightforward, focusing on practical skills and interpersonal capabilities.

🛠️ Tools & Technologies

• POS systems
• Computer and touchscreen devices
• Basic kitchen equipment

ASSUMPTION: Familiarity with POS systems and basic technology will be beneficial in day-to-day tasks.

👔 Cultural Fit Considerations

Company Values:

• Commitment to diversity and inclusion
• Focus on team spirit and collaboration
• Dedication to customer satisfaction

Work Style:

• Fast-paced and dynamic
• Customer-oriented and service-focused
• Team-centric with a collaborative approach

Self-Assessment Questions:

• How well do I handle fast-paced environments?
• Am I comfortable interacting with customers frequently?
• Can I work effectively as part of a team?

ASSUMPTION: A strong fit for this role requires adaptability, teamwork, and a proactive customer service attitude.

⚠️ Potential Challenges

• Handling multiple tasks simultaneously in a busy environment
• Managing customer expectations and complaints
• Adapting to temperature changes in various store areas
• Working during peak hours and holidays

ASSUMPTION: Challenges relate to the dynamic nature of the food service industry, particularly with customer interactions and operational pressures.

📈 Similar Roles Comparison

• Similar roles in other fast-food chains
• Entry-level positions in customer service across retail environments
• Assistant roles in logistical or warehouse settings

ASSUMPTION: Comparable roles exist broadly across retail and service industries, offering similar entry-level opportunities.

📝 Sample Projects

• Improving customer wait times for orders
• Developing a more efficient stock management system
• Participating in promotional events for product launches

ASSUMPTION: Projects align with optimizing store operations and enhancing customer experience.

❓ Key Questions to Ask During Interview

• What does a typical day look like for this role?
• How does Domino's support career development?
• What are the peak hours, and how is scheduling handled?
• How is success measured in this position?
• What opportunities for advancement exist for team members?

ASSUMPTION: Candidates may ask about career paths, day-to-day responsibilities, and how performance is evaluated.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a screening call by reviewing key skills and experiences
• Be ready for an in-person interview focused on customer service scenarios
• Demonstrate your enthusiasm and flexibility during the interview
• Follow up with a thank you note to the hiring manager

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.