Customer Service Rep(08133) - 7433 Florence Ave

📌 Core Information

🔹 Job Title: Customer Service Representative (08133) - 7433 Florence Ave

🔹 Company: Domino's

🔹 Location: Downey, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating equipment and managing stock ingredients
• Preparing products and processing telephone orders
• Maintaining cleanliness of equipment and facilities
• Conducting inventory management and associated paperwork

ASSUMPTION: It is assumed that candidates will work in a fast-paced environment given the job nature at a pizza delivery company.

📋 Key Responsibilities

✅ Operate all necessary equipment and machinery

✅ Stock ingredients from delivery areas to different storage locations

✅ Prepare products as per company standards

✅ Receive and process telephone orders efficiently

✅ Take inventory and manage associated paperwork regularly

✅ Ensure daily cleaning of equipment and facility

ASSUMPTION: Responsibilities require multi-tasking and clear communication with customers and team members.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years of relevant experience

Required Skills:

• Customer Service
• Effective Communication Skills
• Inventory Management
• Basic Equipment Operation
• Order Processing
• Basic Mathematical Skills
• Motor Coordination
• Computer Skills

Preferred Skills:

• Problem-solving abilities
• Experience in a similar role

ASSUMPTION: Education requirements are general due to the entry-level nature of the role, which relies more on skills and experience.

💰 Compensation & Benefits

Salary Range: Not specified; typically aligns with industry standards for entry-level roles in a fast-food setting.

Benefits:

• Employee discounts
• Flexible work hours
• Comprehensive on-the-job training

Working Hours: 40 hours per week

ASSUMPTION: Access to company-specific benefits will likely depend on full-time versus part-time employment status.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focusing on fast-food and pizza delivery

Company Size: 10,001+ employees, providing a large network and resource access for personal growth

Founded: 1960

Company Description:

• A leading brand in pizza delivery globally
• Innovative in technology and menu advancements
• Emphasizes fun, teamwork, and innovation

Company Specialties:

• Pizza and sandwiches
• Marketing and advertising
• Technology and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The detailed company info has been extracted from its broad presence in the market and public facing data.

📊 Role Analysis

Career Level: Entry Level

Reporting Structure: Reports to shift supervisor/manager

Work Arrangement: On-site with possible shift work

Growth Opportunities:

• Role advancement within the store
• Potential to transition into management roles
• Skill development in customer service

ASSUMPTION: The retail setting typically offers structured career progressions which align with role performance and tenure.

🌍 Location & Work Environment

Office Type: Retail Outlet with fast-paced work environment

Office Location(s): 7433 Florence Ave, Downey, CA

Geographic Context:

• Located in a vibrant community in Downey
• Accessible via public transportation
• Close proximity to local amenities and services

Work Schedule: Full-time 40 hours per week with shift flexibility

ASSUMPTION: Working environment insights based on the typical franchise business model and geographical context of Downey, CA.

💼 Interview & Application Insights

Typical Process:

• Submit application online
• Initial phone screening
• In-person interview with store manager

Key Assessment Areas:

• Customer service skills
• Communication abilities
• Ability to perform basic math and handle money

Application Tips:

• Highlight customer service experience in your application
• Prepare examples of problem-solving in customer interactions
• Showcase strong communication skills during the interview

ATS Keywords: "Customer Service," "Communication," "Order Processing," "Inventory Management"

ASSUMPTION: The application process is inferred from the usual hiring practices in similar retail and service environments.

🛠️ Tools & Technologies

• POS systems
• Basic computing skills
• Order entry systems

ASSUMPTION: Tools and technologies used in the role are common across fast-food and retail industries.

👔 Cultural Fit Considerations

Company Values:

• Customer focus
• Team collaboration
• Continuous improvement

Work Style:

• Adapts well to fast-paced environments
• Focus on teamwork and communication
• Embraces change and innovation

Self-Assessment Questions:

• Can you manage multiple tasks efficiently?
• Are you comfortable working in customer-facing roles?
• Do you thrive in team environments?

ASSUMPTION: Cultural alignment is based on company-provided values and known industry standards.

⚠️ Potential Challenges

• Managing customer complaints
• Working during peak hours with high demand
• Maintaining quality under time pressure
• Adapting to shift schedules

ASSUMPTION: Challenges are typical of roles in the fast-food and service industries due to their dynamic, customer-focused nature.

📈 Similar Roles Comparison

• Similar roles may offer varied levels of customer interaction
• Expect similar skills like order processing and equipment handling in the industry
• Compensation typically benchmarked to industry standards for entry-level jobs

ASSUMPTION: Compared with entry-level roles in customer service, with similar technical requirements and customer contact.

📝 Sample Projects

• Improving customer service response times
• Participating in cross-training to enhance job performance
• Implementing a new inventory management system

ASSUMPTION: Projects are speculative and reflect common initiatives aimed at operational improvement.

❓ Key Questions to Ask During Interview

• What are the biggest challenges faced by the team?
• Can you describe a typical day for this role?
• What metrics are used to measure success in this position?
• What opportunities exist for advancement or skill development?
• How does the team handle high-pressure situations or high customer traffic?

ASSUMPTION: Questions aim to uncover onboarding expectations, growth potential, and team dynamics.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume detailing relevant experience
• Be ready to discuss any previous customer service experience during the interview
• Demonstrate strong communication skills throughout the application process
• Follow up with a thank you email after the interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.