Customer Service Rep(08167) - 708 W. 11th St.

📌 Core Information

🔹 Job Title: Customer Service Rep (08167) - 708 W. 11th St.

🔹 Company: Domino's

🔹 Location: Tracy, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Delivering orders to guest locations.
• Providing excellent guest service at the door.
• Helping with food preparation as needed.
• Assisting in order-taking inside the location.

ASSUMPTION: The position may require multi-tasking across customer service, driving, and food preparation duties, based on demand and staff availability.

📋 Key Responsibilities

✅ Deliver orders promptly and safely to customer locations.

✅ Count change accurately and provide exceptional guest service.

✅ Assist with order-taking and food preparation when inside the store.

✅ Utilize GPS navigation for efficient routes.

✅ Maintain a clean driving record to ensure safe and legal delivery operations.

ASSUMPTION: The job likely includes shifts that require flexibility due to peak delivery times, suggesting readiness to work evenings and weekends.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum of 2 years of driving experience

Required Skills:

• Valid Driver License with a clean record
• Proficiency in using GPS navigation apps
• Strong customer service skills

Preferred Skills:

• Experience in food delivery services
• Basic food preparation skills

ASSUMPTION: The role may prioritize candidates with customer-facing experience and safe driving history.

💰 Compensation & Benefits

Salary Range: Not specified; competitive pay likely reflective of industry standards with opportunity for tips

Benefits:

• Mileage reimbursement for deliveries
• Opportunity to earn tips
• Potential employee discounts on meals

Working Hours: 40-hour workweek, with potential for flexible scheduling depending on peak customer demand

ASSUMPTION: Benefits are typical of delivery roles, including mileage reimbursement and tips as supplemental income.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, dominating the global pizza delivery market

Company Size: 10,001+ employees, providing extensive internal growth opportunities

Founded: 1960

Company Description:

• Known for innovative technology firsts in food delivery
• Focus on creating delicious menu items consistently
• Operates over 17,100 stores worldwide

Company Specialties:

• Pizza and Sandwiches
• Digital and Advertising
• Technology and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Being part of a large, globally recognized brand like Domino's can offer job stability and career advancement opportunities.

📊 Role Analysis

Career Level: Entry to mid-level with the potential for advancement into management roles

Reporting Structure: Likely reports to a store manager or shift supervisor

Work Arrangement: On-site, with an emphasis on teamwork and customer interaction

Growth Opportunities:

• Potential to become a shift leader or supervisor
• Opportunities for cross-training in various store roles
• Possibility to advance within the corporate structure

ASSUMPTION: Employees may have potential to grow into management roles given strong performance and leadership skills.

🌍 Location & Work Environment

Office Type: Fast-paced restaurant environment

Office Location(s): 708 W. 11th St., Tracy, California

Geographic Context:

• Located in bustling regions with high delivery demand
• Proximity to residential and commercial areas
• Access to a diverse customer base

Work Schedule: Flexible schedules including evenings and weekends, tailored around peak operating times

ASSUMPTION: The role requires adaptability to work during peak hours, typically evenings and weekends due to high customer demand.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store manager

Key Assessment Areas:

• Customer service effectiveness
• Driving skills and safety
• Ability to work in fast-paced environments

Application Tips:

• Highlight customer service experience in your application
• Provide a clean driving record
• Demonstrate knowledge of safe driving practices

ATS Keywords: Customer Service, Delivery Driver, Safe Driving, GPS Navigation, Order Taking

ASSUMPTION: Preparedness for the interview with emphasis on customer service aptitude and safe driving records significantly enhances candidacy.

🛠️ Tools & Technologies

• GPS Navigation Applications
• Point of Sale Systems
• Smartphone Delivery Apps

ASSUMPTION: Familiarity with digital tools for navigation and communication is critical for executing daily tasks efficiently.

👔 Cultural Fit Considerations

Company Values:

• Commitment to excellence in customer service
• Being technology-forward for operational efficiency
• Focus on teamwork and collaboration

Work Style:

• Fast-paced and dynamic
• Strong emphasis on teamwork
• Willingness to adapt to shifting demands

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I have excellent customer service skills?
• Can I handle flexible working hours, including weekends?

ASSUMPTION: Candidates should be adaptable, team-oriented, and service-focused to align with the company culture and expectations.

⚠️ Potential Challenges

• Handling high-pressure situations during peak hours
• Navigating various locations efficiently
• Work-life balance due to irregular hours
• Managing multiple tasks simultaneously

ASSUMPTION: Being prepared for a physically demanding role with non-standard hours is crucial for success.

📈 Similar Roles Comparison

• Similar positions may offer comparable pay but differ in customer interaction levels
• Opportunities for tips and flexibility vary between companies
• Delivery roles in smaller companies may lack growth opportunities found at Domino's

ASSUMPTION: Domino's may provide broader career paths due to its extensive infrastructure and market presence.

📝 Sample Projects

• Improving delivery route efficiency using GPS analytics
• Engaging in customer feedback initiatives to enhance service
• Participating in local store marketing efforts

ASSUMPTION: Experience in optimizing processes and enhancing customer interaction can be valuable examples to discuss during interviews.

❓ Key Questions to Ask During Interview

• What does a typical shift look like for a delivery driver here?
• What are the peak hours and how are schedules structured around them?
• What training programs does Domino's offer for this role?
• How does the company handle customer feedback?
• What opportunities exist for career advancement?

ASSUMPTION: Asking insightful questions can demonstrate serious interest in the role and help assess alignment with career goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a potential phone screening
• Gather documentation proving your driving record and insurance
• Review key customer service and delivery skills
• Plan to discuss your availability and flexibility for scheduling

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.