Customer Service Rep(08188) - 1561 Farmers ln

📌 Core Information

🔹 Job Title: Customer Service Rep(08188) - 1561 Farmers Ln

🔹 Company: Domino's

🔹 Location: Santa Rosa, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not Specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service
• Preparing and processing orders efficiently
• Maintaining cleanliness and organization within the store
• Participating in team growth and advancement opportunities

ASSUMPTION: The role demands a flexible schedule tailored for students or those seeking supplementary work, focusing on teamwork and customer interaction, as suggested by the dynamic language used in the raw job description.

📋 Key Responsibilities

✅ Operate all equipment safely and effectively

✅ Stock ingredients from delivery area to storage and work areas

✅ Prepare product and receive/process telephone orders

✅ Take inventory and complete associated paperwork

✅ Clean equipment and facility approximately daily

ASSUMPTION: These responsibilities emphasize a need for multitasking abilities and a proactive work ethic, inferred from the requirement to manage various tasks simultaneously in a fast-paced pizza service environment.

🎯 Required Qualifications

Education: Not specified (Minimum age of 16 years is required)

Experience: 0-2 years in customer service or related fields

Required Skills:

• Basic math skills
• Effective communication abilities
• Proven teamwork and problem-solving skills

Preferred Skills:

• Previous experience in food preparation settings
• Basic sales and inventory management proficiency

ASSUMPTION: The qualifications inferred here prioritize communication and basic operational skills, as the job is entry-level, focusing on customer service and teamwork.

💰 Compensation & Benefits

Salary Range: Not specified (Assumption: Competitive hourly wage as per industry standards)

Benefits:

• Flexible working hours suitable for various schedules
• Opportunities for career advancement within the company
• Supportive work environment encouraging growth

Working Hours: Approximately 40 hours per week with some flexibility

ASSUMPTION: While specific benefits are not listed, industry standards typically offer competitive wages and potential for advancement, making the position ideal for career progression in retail food sectors.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant industry focused on pizza delivery and innovation in global markets

Company Size: 10,001+ employees, offering widespread networking opportunities and career paths

Founded: 1960

Company Description:

• One of the top public restaurant brands with competitive global presence
• Innovative in technology and menu offerings
• Emphasis on fun and motivated workplace culture

Company Specialties:

• Pizza and Sandwich creation
• Marketing and Technology implementation
• Data Analytics and Digital Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's large size and global reach suggest significant opportunities for employee mobility and advancement, supported by a focus on innovative technology and a fun work culture.

📊 Role Analysis

Career Level: Entry-level with opportunities for growth

Reporting Structure: Reports to store manager or assistant manager

Work Arrangement: On-site, flexible shifts available

Growth Opportunities:

• Advancement to delivery drivers or managerial roles
• Potential path towards franchise ownership
• Cross-functional roles within corporate operations

ASSUMPTION: Given the emphasis on internal growth and diversity, the role offers pathways to various career trajectories within the Domino’s franchise network.

🌍 Location & Work Environment

Office Type: Domino’s store, customer-facing

Office Location(s): Santa Rosa, California

Geographic Context:

• Located in a vibrant retail corridor in Santa Rosa
• Accessible to local transit and community resources
• Offers unique opportunities for community engagement

Work Schedule: Flexible, with peak hours during meal times, suitable for students and part-time workers

ASSUMPTION: The on-site nature of the role suggests exposure to dynamic customer interactions and teamwork in a bustling store environment.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with the hiring manager

Key Assessment Areas:

• Communication skills
• Customer service aptitude
• Ability to perform under pressure

Application Tips:

• Emphasize flexibility and willingness to work diverse shifts
• Highlight any prior customer service experience
• Be ready to demonstrate problem-solving capabilities

ATS Keywords: Customer Service, Communication, Teamwork, Problem Solving

ASSUMPTION: The application process is likely straightforward due to the entry-level nature of the role, focusing on essential soft skills for customer interactions.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Basic food preparation tools
• Telephone and communication devices

ASSUMPTION: The role primarily involves using standard store equipment, with particular emphasis on POS systems and communication tools essential for order processing.

👔 Cultural Fit Considerations

Company Values:

• Diversity and Inclusion
• Commitment to Quality and Service
• Innovation and Fun

Work Style:

• Collaborative team environment
• Emphasis on proactive problem-solving
• Focused on customer satisfaction

Self-Assessment Questions:

• Do you thrive in fast-paced environments?
• Are you able to communicate effectively with diverse teams?
• Can you manage multiple tasks simultaneously?

ASSUMPTION: Employees thrive in settings that encourage teamwork, adaptability, and a constant pursuit of excellence, supported by explicit company values.

⚠️ Potential Challenges

• Managing peak service hours efficiently
• Maintaining quality control standards
• Handling diverse customer interactions
• Adapting quickly to procedural changes

ASSUMPTION: Challenges typical in the food service industry such as maintaining high customer service levels under pressure and adapting to varied work schedules are anticipated.

📈 Similar Roles Comparison

• Comparable roles in the fast-food industry often involve similar customer service duties and entry-level requirements.
• Opportunities for advancement could be less pronounced in non-franchise fast-food chains.
• Compensation packages in similar roles might vary based on geographic location and company resources.

ASSUMPTION: The role compares well with other entry-level jobs in food service, offering unique advancement opportunities and competitive compensation tied to performance and location.

📝 Sample Projects

• Leading a store-wide initiative to reduce wait times during peak hours
• Implementing a new inventory management system for more efficient stock handling
• Coordinating a promotional event to attract new customers to the store

ASSUMPTION: Sample projects assume the initiative in leadership and process improvement, reinforcing skills in teamwork and adaptability.

❓ Key Questions to Ask During Interview

• What are the typical career paths for employees in this role?
• How does this store maintain a high level of customer satisfaction?
• What training programs are available for career progression?
• Can you describe the team dynamics and management style of this store?
• How do you handle feedback and implement changes derived from it?

ASSUMPTION: Questions aim to uncover advancement opportunities, team interaction, and support for role development within the company’s retail network.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service skills
• Be prepared to discuss previous experience and situational adaptability
• Follow through with any assessments or interviews scheduled by the hiring team
• Communicate your availability and flexibility for different shifts

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.