Customer Service Rep(08214) - 1544 W Redondo Beach Blvd

📌 Core Information

🔹 Job Title: Customer Service Rep(08214) - 1544 W Redondo Beach Blvd

🔹 Company: Domino's

🔹 Location: Gardena, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating store equipment and tools required for food preparation and delivery.
• Stocking and organizing ingredients in the designated storage areas.
• Receiving and processing telephone orders promptly and accurately.
• Maintaining cleanliness of the store environment and equipment.

ASSUMPTION: The role involves not only customer interaction but also significant physical tasks, requiring a candidate who is both customer-oriented and physically active.

📋 Key Responsibilities

✅ Operate all equipment necessary to perform job duties effectively.

✅ Stock ingredients from the delivery area to storage, work areas, and walk-in coolers.

✅ Prepare food products according to company standards.

✅ Receive and process orders over the phone and in person.

✅ Manage inventory and complete relevant paperwork.

✅ Clean equipment and maintain the facility daily.

ASSUMPTION: Responsibilities imply a mix of customer service and back-of-house duties, suggesting flexibility in work scope.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a customer service or similar role

Required Skills:

• Strong communication skills, both verbal and written
• Basic mathematical skills for inventory management and transaction processing
• Ability to multitask and manage time efficiently

Preferred Skills:

• Experience in a fast-food environment
• Proficient in using computers for order processing

ASSUMPTION: Skills suggest candidates who can handle both technical equipment and interpersonal interactions will excel in this role.

💰 Compensation & Benefits

Salary Range: Not specified, but typically entry-level positions in the fast-food industry offer hourly wages plus potential for tips.

Benefits:

• In-store discounts
• Flexible scheduling
• Training and development opportunities

Working Hours: 40 hours per week with potential for overtime based on store needs

ASSUMPTION: Compensation is likely aligned with industry standards for entry-level customer service roles, with expected benefits such as discounts and flexible hours.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant

Company Size: 10,001+ employees, offering opportunities for networking and advancement

Founded: 1960

Company Description:

• Dominos is renowned for its global presence and innovative approach.
• The company values teamwork and customer satisfaction.
• It offers opportunities for career growth within a vast network of stores.

Company Specialties:

• Pizza
• Sandwiches
• Technological innovations in food service

Company Website: https://jobs.dominos.com/dominos-careers

ASSUMPTION: As a high-growth company, Domino's likely offers career advancement for motivated individuals.

📊 Role Analysis

Career Level: Entry-level position with potential for growth into supervisory roles

Reporting Structure: Reports to store manager or assistant manager

Work Arrangement: On-site, full-time

Growth Opportunities:

• Opportunities for promotion within store operations
• Transfer to other locations with potential for cross-training
• Access to professional development programs

ASSUMPTION: Role analysis suggests a focus on skill-building leading to potential internal promotion.

🌍 Location & Work Environment

Office Type: Retail and food service environment

Office Location(s): 1544 W Redondo Beach Blvd, Gardena, California

Geographic Context:

• Located in a bustling neighborhood conducive to high foot traffic
• Accessible via major transportation routes
• Close to residential areas for targeted customer base

Work Schedule: Typically includes evening and weekend shifts

ASSUMPTION: Location implies a fast-paced environment suited for individuals comfortable with dynamic customer interactions.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store manager

Key Assessment Areas:

• Customer service skills
• Problem-solving abilities
• Attention to detail and multitasking

Application Tips:

• Highlight prior customer service experience
• Showcase communication skills
• Be ready to discuss multitasking capabilities

ATS Keywords: Customer Service, Order Processing, Inventory Management

ASSUMPTION: Successful candidates will likely possess adaptability and demonstrate practical problem-solving skills in scenarios.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephone communication systems
• Standard restaurant equipment including ovens and refrigerators

ASSUMPTION: Familiarity with basic restaurant operations systems is advantageous for this role.

👔 Cultural Fit Considerations

Company Values:

• Customer focus
• Collaborative working
• Commitment to excellence

Work Style:

• Team-oriented with a strong focus on communication
• Proactive and adaptable to a fast-paced environment
• Detail-oriented and committed to quality service

Self-Assessment Questions:

• Do you enjoy working in a team environment aimed at achieving operational excellence?
• Are you comfortable with multitasking in a high-pressure setting?
• Do you have a passion for providing excellent customer service?

ASSUMPTION: A good cultural fit will likely be proactive, communicative, and customer-focused.

⚠️ Potential Challenges

• Standing or moving continuously during long shifts
• Handling high-pressure situations during peak hours
• Adjusting to varying temperature conditions
• Navigating physical tasks such as lifting and carrying

ASSUMPTION: Candidates should be prepared for the physical demands and operational challenges typical in a fast-paced service environment.

📈 Similar Roles Comparison

• Comparable to roles in other fast-food chains needing multitasking and customer interaction skills.
• Distinct in focus on pizza assembly and delivery logistics.
• Offers clear career progression within a large international brand.

ASSUMPTION: Role is suited for candidates considering broader career paths in food service and hospitality.

📝 Sample Projects

• Assist in setting up in-store promotional displays
• Contribute ideas for customer engagement initiatives
• Participate in team meetings focusing on operational improvements

ASSUMPTION: Sample projects infer engagement with both customer service and marketing operations at store level.

❓ Key Questions to Ask During Interview

• What are your expectations for customer interactions?
• How is success measured in this role?
• What opportunities exist for career advancement within the store?
• Can you describe a typical day on the job?
• How do the team members support each other during peak hours?

ASSUMPTION: These questions help assess fit within company culture and clarify career progression options.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Include a resume highlighting relevant experience
• Prepare for a phone interview followed by an in-person interview
• Ensure availability for a work trial if requested
• Be ready to discuss how you align with the company’s values and work culture

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.