Customer Service Rep(08227) - 2324 Whittier Blvd.

📌 Core Information

🔹 Job Title: Customer Service Representative (08227) - 2324 Whittier Blvd.

🔹 Company: Domino's

🔹 Location: Los Angeles, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service
• Handling various tasks within the store
• Learning the process of making pizzas
• Interacting professionally with customers

ASSUMPTION: The job primarily involves front-line customer interaction, which is typical in a retail food service environment, focusing on the in-store customer experience and product preparation.

📋 Key Responsibilities

✅ Provide excellent customer service both in person and over the phone.

✅ Assist with order taking and processing efficiently.

✅ Engage in pizza preparation and store cleanliness.

✅ Operate technology and handle cash transactions accurately.

ASSUMPTION: Responsibilities involve a mix of customer-facing and operational tasks, necessitating multi-tasking and adaptability.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years of experience in customer service or related roles

Required Skills:

• Customer Service skills
• Basic math and logic skills
• Positive attitude and self-motivation

Preferred Skills:

• Experience with cash handling
• Familiarity with pizza preparation or similar food service tasks

ASSUMPTION: While no formal education is required, basic skills essential in retail, such as math and communication, are expected.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Flexible working hours
• Opportunities for advancement
• Employee discounts on products

Working Hours: 40 hours per week, including weekends, days, and evenings

ASSUMPTION: Benefits likely align with industry standards for retail food service jobs, typical of flexible schedules and product discounts.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, a fast-paced environment requiring effective communication and customer service skills

Company Size: 10,001+ employees, indicating substantial resources and potential for career growth

Founded: 1960

Company Description:

• Innovative technology use in the food industry
• Passionate and driven workforce fostering innovation
• A global presence with approximately 17,100 stores worldwide

Company Specialties:

• Pizza
• Technology and data analytics
• Digital marketing strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's size and global reach suggest an established brand with resources for employee development and innovation.

📊 Role Analysis

Career Level: Entry-level position suitable for those starting in the workforce

Reporting Structure: Likely reports to store managers or shift leads

Work Arrangement: Full-time, on-site role

Growth Opportunities:

• Potential advancement to supervisory roles
• Skills development in customer interaction and operations
• Opportunities to learn store management

ASSUMPTION: The role provides practical experience with prospects for upward mobility, typical for fast-growing franchises.

🌍 Location & Work Environment

Office Type: Retail storefront in a busy urban area

Office Location(s): 2324 Whittier Blvd, Los Angeles, CA

Geographic Context:

• Located in Los Angeles, a major metropolitan area in California
• Accessible public transit options
• Proximity to a diverse customer base

Work Schedule: Varies; includes weekends, days, and evenings

ASSUMPTION: The location implies potential for a high customer influx due to urban density and business hours reflecting typical retail needs.

💼 Interview & Application Insights

Typical Process:

• Submit online application
• Attend a preliminary phone interview
• On-site interview with the store manager

Key Assessment Areas:

• Communication skills
• Ability to multitask
• Customer service aptitude

Application Tips:

• Highlight customer service experience
• Showcase flexibility in working various shifts
• Emphasize positive attitude and adaptability

ATS Keywords: Customer Service, Retail, Communication Skills, Flexible Hours, Teamwork

ASSUMPTION: The application process likely prioritizes interpersonal skills and customer interaction experience.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Communication tools (phone systems, email)
• Basic computer and application proficiency

ASSUMPTION: Familiarity with retail technology systems will be beneficial, given the role's interactive nature with transactional technology.

👔 Cultural Fit Considerations

Company Values:

• Customer satisfaction as a priority
• Commitment to high-quality products
• Encouragement of a fun working environment

Work Style:

• Fast-paced and dynamic
• Team-oriented
• Customer-centric

Self-Assessment Questions:

• Do I enjoy engaging with a diverse range of customers?
• Am I able to maintain a positive attitude in a busy environment?
• How adaptable am I to fluctuating work hours?

ASSUMPTION: A positive, vibrant personality will fit well within Domino's culture, concerned with both teamwork and customer engagement.

⚠️ Potential Challenges

• Managing peak-hour stress in a retail environment
• Balancing multiple tasks simultaneously
• Adapting to changes in customer demands or operational tasks
• Physical requirements, such as standing for long periods

ASSUMPTION: The challenges mirror those typical in retail operations, especially during busy periods.

📈 Similar Roles Comparison

• Similar customer service roles in fast food chains
• Comparative roles in retail, requiring customer interaction
• Positions in hospitality involving food service

ASSUMPTION: Comparable roles in related industries require overlapping skills in customer relations and operational efficiency.

📝 Sample Projects

• Participate in a team initiative to improve customer service efficiency
• Assist in organizing a local community marketing event
• Involvement in store layout redesign for better workflow

ASSUMPTION: Employees may participate in projects beyond operational tasks to support store success and team cohesion.

❓ Key Questions to Ask During Interview

• What does a typical day look like for this role?
• How is performance measured in this position?
• Are there opportunities for career advancement within Domino's?
• What are the most important skills needed to succeed in this job?
• How does the team here celebrate achievements?

ASSUMPTION: These questions can help candidates understand both expectations and growth potential in this role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Domino's Careers website
• Prepare for a potential preliminary phone interview
• Showcase relevant customer service skills during interviews
• Highlight your adaptability to shifting schedules and tasks
• Follow up on your application to demonstrate interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.