Customer Service Rep(08367) - 2934 Westminster Ave.

📌 Core Information

🔹 Job Title: Customer Service Rep(08367) - 2934 Westminster Ave.

🔹 Company: Domino's

🔹 Location: Seal Beach, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating equipment and stocking ingredients
• Preparing products and maintaining hygiene standards
• Receiving and processing telephone orders
• Handling customer inquiries and concerns promptly

ASSUMPTION: Given the nature of the job, there is an emphasis on multitasking and interpersonal skills, even though these aren't explicitly listed in the original overview.

📋 Key Responsibilities

✅ Operate all store equipment efficiently

✅ Stock ingredients from delivery to storage and work areas

✅ Prepare high-quality Domino's pizzas

✅ Receive and process customer orders promptly

✅ Manage cash transactions effectively

✅ Maintain cleanliness and hygiene in the customer area

✅ Address and resolve customer concerns quickly

✅ Handle food and portion control responsibly

✅ Ensure daily cleaning and sanitation of equipment and facilities

ASSUMPTION: These responsibilities suggest a dynamic customer-facing role requiring effective time management and the ability to thrive in a fast-paced environment.

🎯 Required Qualifications

Education: Not specified; typically requires a high school diploma or equivalent

Experience: No prior experience needed; comprehensive training will be provided

Required Skills:

• Customer Service
• Cash Handling
• Food Preparation
• Time Management

Preferred Skills:

• Basic communication and teamwork skills
• Attention to detail

ASSUMPTION: Since no specific education requirement is mentioned, candidates with a customer-service mentality and willingness to learn will likely succeed in this role.

💰 Compensation & Benefits

Salary Range: Typically market range for entry-level positions; specific details not provided

Benefits:

• Training programs
• Opportunities for career advancement
• Employee discounts

Working Hours: 40 hours per week, flexibility may be required for night and weekend shifts

ASSUMPTION: Based on industry standards, benefits may include meal discounts and flexible scheduling typical for retail roles.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with a focus on quick-service dining

Company Size: 10,001+ employees, providing diverse career opportunities and a wealth of resources for employee support and innovation

Founded: 1960

Company Description:

• Innovative franchise and corporate team focused on quality
• Global presence in 90+ markets, emphasizing market leadership
• Fun and dynamic work culture, driven by technological advancement

Company Specialties:

• Pizza and Sandwiches
• Marketing and Technology
• Data Analytics and Digital Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's leverages its large scale for effective marketing, technology integration, and global reach, providing employees with a stable and innovative work environment.

📊 Role Analysis

Career Level: Entry-level position, ideal for those starting out in the service industry

Reporting Structure: Directly reports to the store manager or shift lead

Work Arrangement: Fixed, on-site role with potential for shift rotations

Growth Opportunities:

• Potential to advance to supervisory roles
• Development of customer service and management skills
• Networking in a global company

ASSUMPTION: This role offers foundational skills in customer service and operations, which are transferable to higher positions within the company.

🌍 Location & Work Environment

Office Type: Retail/storefront setting with direct customer interaction

Office Location(s): 2934 Westminster Ave., Seal Beach, California

Geographic Context:

• Located in a coastal city
• A balance between residential and commercial areas
• Accessibility to transport and local amenities

Work Schedule: Full-time, with variable shifts including evenings and weekends

ASSUMPTION: The on-site role offers social engagement and team collaboration, but requires adaptability to various shift patterns.

💼 Interview & Application Insights

Typical Process:

• Initial online application submission
• Phone or in-person interview
• Background check and reference verification

Key Assessment Areas:

• Customer interaction skills
• Ability to operate equipment
• Problem-solving in customer service scenarios

Application Tips:

• Highlight any prior customer service experience, even if informal
• Show enthusiasm for learning and personal development
• Prepare to discuss past experiences where you managed customer interactions

ATS Keywords: Customer Service, Cash Handling, Teamwork, Food Safety, Multitasking

ASSUMPTION: The application process likely values interpersonal skills and problem-solving abilities, given the role's customer-focused nature.

🛠️ Tools & Technologies

• POS systems for transactions
• Telephone equipment for order processing
• Food preparation tools and appliances

ASSUMPTION: Familiarity with basic retail technology systems will be advantageous, although the company provides training.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and innovation
• Focus on customer satisfaction and service excellence
• Fostering a fun and collaborative work environment

Work Style:

• Team-oriented and cooperative
• Fast-paced and adaptable
• Customer-focused with attention to detail

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Can I handle multitasking efficiently?
• Do I enjoy direct customer interaction and problem-solving?

ASSUMPTION: Successful candidates will thrive in teamwork-oriented, dynamic environments and value direct interaction with customers.

⚠️ Potential Challenges

• High volume of customer interactions daily
• Potentially long shifts during peak hours
• Maintaining quality service under pressure
• Managing rapid order processing and cash transactions

ASSUMPTION: The role might be challenging for those unaccustomed to constant customer engagement and fast-paced service environments, but rewarding for those who thrive in such settings.

📈 Similar Roles Comparison

• Compared to fast-food workers, this role may require more specialized product knowledge (pizza preparation)
• More customer-facing interactions than general warehouse roles
• Relatively low entry barrier compared to similar positions in other retail sectors

ASSUMPTION: Candidates from other retail or food service roles may find the environment familiar but can expect a unique focus on pizza-specific tasks.

📝 Sample Projects

• Developing a new customer greeting technique to improve satisfaction
• Enhancing inventory management for efficiency
• Creating a streamlined process for order taking

ASSUMPTION: Sample projects might include process improvements within the store, given the dynamic nature of the job.

❓ Key Questions to Ask During Interview

• What does a typical shift look like?
• What training programs are available for new employees?
• How does Domino's ensure food and safety compliance in its stores?
• Can you describe the team dynamic and how roles are assigned?
• What career advancement opportunities are available within the company?

ASSUMPTION: Candidates benefit from understanding operational details and growth prospects within the company to assess if the role meets their career goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume to emphasize relevant experience and skills
• Anticipate a phone call or email for an initial interview
• Check your email regularly for updates
• Research the company to align your responses with its values

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.