Customer Service Rep(08448) - 8127 Mulberry Avenue, Suite #101

📌 Core Information

🔹 Job Title: Customer Service Rep(08448) - 8127 Mulberry Avenue, Suite #101

🔹 Company: Domino's

🔹 Location: Fontana, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating all equipment and handling ingredients
• Receive and process telephone orders efficiently
• Ensure cleanliness of equipment and facility
• Maintain inventory and manage associated paperwork

ASSUMPTION: This role emphasizes operational tasks that combine customer service with inventory and equipment management, indicative of an entry-level position targeting those with some on-site work experience.

📋 Key Responsibilities

✅ Operate and maintain all store equipment

✅ Stock and prepare ingredients for use

✅ Receive and accurately process customer orders

✅ Conduct inventory checks and complete necessary paperwork

✅ Clean the facility daily, maintaining a high standard of hygiene

ASSUMPTION: The responsibilities suggest a hands-on role requiring multitasking abilities typical in fast-paced environments such as Domino’s branches.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a customer service or similar role

Required Skills:

• Strong communication skills, both verbal and written
• Basic arithmetic skills for handling monetary transactions
• Ability to operate and quickly adapt to technology like touchscreens

Preferred Skills:

• Experience with inventory management
• Customer service experience in a retail or restaurant setting

ASSUMPTION: Given the focus on communication and basic arithmetic, candidates might ideally be at the onset of their career, looking to develop further in customer service roles.

💰 Compensation & Benefits

Salary Range: Not specified, typically aligns with industry standards for entry-level roles

Benefits:

• Potential for tips or commission based upon performance
• Training and development opportunities
• Benefits typical of fast-food chains might include employee discounts.

Working Hours: Approximately 20 hours per week

ASSUMPTION: The position likely offers part-time benefits with possible access to uniform discounts, fitting Domino’s business model for team members.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focusing on quick-service delivery

Company Size: 10,001+ employees, indicating robust company resources and growth opportunities

Founded: 1960, with a strong history of innovation in the pizza industry

Company Description:

• Leading in pizza delivery through innovative technology
• Continuous growth with approximately 17,100 stores worldwide
• Fostering a culture of fun and innovation

Company Specialties:

• Pizza and sandwiches
• Technology and marketing innovations
• Data analytics and advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: With a significant global presence, Domino's provides growth and development, making it appealing for entry-level applicants.

📊 Role Analysis

Career Level: Entry-level role suitable for individuals starting their career in customer service

Reporting Structure: Likely reports to store manager or shift lead

Work Arrangement: Full on-site during specified work hours

Growth Opportunities:

• Develop skills in multitasking and customer interaction
• Opportunities to progress to supervisory positions
• Ability to transfer skills to other customer-focused roles

ASSUMPTION: The role offers foundational training and experiences that can aid in career advancement within Domino’s or similar industries.

🌍 Location & Work Environment

Office Type: Retail store with dine-in and carry-out facilities

Office Location(s): 8127 Mulberry Avenue, Suite #101, Fontana, CA

Geographic Context:

• Fontana is a city known for its growing logistics industry
• Proximity to major freeways, enhancing customer accessibility
• Family-friendly community with substantial commuter population

Work Schedule: Flexible scheduling, predominantly part-time

ASSUMPTION: The working environment is likely fast-paced and customer-oriented, ideal for those enjoying interaction and dynamic tasks.

💼 Interview & Application Insights

Typical Process:

• Submit application online through Domino’s career portal
• Initial phone screening by recruitment team
• In-person interview with store management

Key Assessment Areas:

• Communication skills evaluation
• Problem-solving capabilities in customer scenarios
• Ability to handle stress and multitask

Application Tips:

• Highlight any prior customer service or retail experience
• Showcase ability to work in a fast-paced environment
• Emphasize flexibility in work hours

ATS Keywords: Customer Service, Order Processing, Inventory Management, Communication Skills, Food Handling

ASSUMPTION: Candidates should prepare for questions regarding customer scenarios and prioritize demonstrating interpersonal skills.

🛠️ Tools & Technologies

• Computer order processing systems
• Touchscreen technology
• Basic point-of-sale systems

ASSUMPTION: Familiarity with retail technology can enhance efficiency and service quality in this role.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer service excellence
• Innovation and adaptation
• Teamwork and community engagement

Work Style:

• Fast-paced environment requiring quick decision-making
• Hands-on tasks with significant customer interaction
• Team-oriented with a focus on delivering quality service

Self-Assessment Questions:

• Am I comfortable working in a customer-facing role?
• Can I handle multiple responsibilities simultaneously?
• Am I willing to learn and adapt to new technology?

ASSUMPTION: Applicants should match the energetic and customer-focused atmosphere Domino's cultivates, demonstrating adaptability and enthusiasm for service.

⚠️ Potential Challenges

• Balancing multiple tasks during peak hours
• Ensuring customer satisfaction with quick turnarounds
• Adapting to shifting work schedules
• Maintaining equipment and inventory accuracy

ASSUMPTION: The fast-paced nature may pose a challenge, but can be balanced with effective time and stress management skills.

📈 Similar Roles Comparison

• Compared to other food service roles, offers a blend of customer and operational responsibilities
• Opportunities for internal advancement common in larger chains compared to independent establishments
• Flexible scheduling typically broader in larger franchise operations

ASSUMPTION: Similar roles in fast-food services present comparable challenges and growth opportunities, with Domino's offering a globally recognized brand for career progression.

📝 Sample Projects

• Implementing a streamlined method for order accuracy
• Developing a training session for new employees on equipment use
• Creating an inventory checklist to enhance stock management

ASSUMPTION: Sample projects can stem from operational innovations or efficiency improvements, encouraging personal and professional growth.

❓ Key Questions to Ask During Interview

• What does a typical workday look like for someone in my position?
• Are there opportunities for advancement?
• How will my performance be evaluated?
• What tools and technology will I primarily use?
• How does the team maintain quality service during peak times?

ASSUMPTION: Inquiries should focus on growth opportunities, team dynamics, and specifics about on-the-ground operations to ensure mutual expectations are aligned.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant customer service experience
• Draft a cover letter expressing your enthusiasm for the role
• Collect references that can vouch for your work ethic
• Follow up on your application 1-2 weeks after submission

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.