Customer Service Rep(08458) - 2933 Division St.

📌 Core Information

🔹 Job Title: Customer Service Rep(08458) - 2933 Division St.

🔹 Company: Domino's

🔹 Location: Los Angeles, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating equipment and preparing products efficiently
• Processing telephone and in-person orders accurately
• Ensuring that the store and equipment are clean and organized
• Maintaining motor coordination for rapid and precise movements

ASSUMPTION: This role is designed for individuals who thrive in dynamic environments and enjoy interacting with people, as communication skills are heavily emphasized.

📋 Key Responsibilities

✅ Process phone and in-person orders with speed and accuracy.

✅ Operate various store equipment and stock ingredients when needed.

✅ Maintain the cleanliness of the store and its equipment daily.

✅ Manage basic calculations for making change and order processing.

ASSUMPTION: Responsibilities likely include tasks that require multitasking abilities and the willingness to adapt to different roles based on the store's needs.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a customer service role

Required Skills:

• Strong communication abilities
• Basic math and computer skills
• Ability to adapt to changing work conditions

Preferred Skills:

• Previous customer service experience
• Experience working in fast-paced environments

ASSUMPTION: Preferred skills may enhance candidacy but are not essential; the position mainly requires enthusiasm and willingness to learn on the job.

💰 Compensation & Benefits

Salary Range: Not specified, typically aligned with industry standards for entry-level customer service positions

Benefits:

• Potential for career advancement within the company
• On-the-job training
• Inclusive work environment promoting diversity

Working Hours: 40-hour work week, with possible variations based on store requirements

ASSUMPTION: Compensation details might include benefits common in the industry, such as employee discounts and flexible scheduling options.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specifically focused on pizza delivery

Company Size: 10,001+ employees, offers significant resources and opportunities for employee development

Founded: 1960

Company Description:

• Known for being a leader in pizza delivery and innovation
• Focus on creating a fun, dynamic work environment
• Emphasis on franchise and corporate growth

Company Specialties:

• Pizza and Sandwiches
• Marketing and Advertising
• Technology and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company culture appears to focus on innovation and employee satisfaction, creating a supportive environment for growth.

📊 Role Analysis

Career Level: Entry-level position, suitable for those beginning their career journey

Reporting Structure: Reports to store manager, collaborating closely with team members

Work Arrangement: On-site requirement ensures close coordination with team members

Growth Opportunities:

• Path from customer service to management roles
• Potential to become a franchise owner
• Opportunities to contribute to company-wide initiatives

ASSUMPTION: Growth paths are likely accessible for dedicated employees willing to leverage internal resources for career advancement.

🌍 Location & Work Environment

Office Type: Storefront catering to customers within the community

Office Location(s): 2933 Division St., Los Angeles, California

Geographic Context:

• Situated in a bustling area, offering high foot traffic for potential new customers
• Close proximity to public transportation
• Part of a vibrant local community with diverse customer base

Work Schedule: Likely involves shifts, including evenings and weekends, to match peak customer demand

ASSUMPTION: Work environment details suggest a dynamic space requiring adaptability to variable customer needs and higher volume times.

💼 Interview & Application Insights

Typical Process:

• Submit an application online through the company website
• Initial phone screening with HR representative
• In-person interview with store manager

Key Assessment Areas:

• Communication skills
• Ability to multitask and handle busy periods
• Customer-focused attitude

Application Tips:

• Highlight experience working in customer service or team settings
• Demonstrate willingness to learn and grow within the company
• Prepare to discuss how you handle challenging customer interactions

ATS Keywords: Customer Service, Order Processing, Team Player, Communication Skills

ASSUMPTION: The application process focuses on finding candidates eager to engage with both the team and customers productively.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Communication tools for order processing
• Basic computer software for inventory and orders

ASSUMPTION: Familiarity with basic technology platforms is essential for seamless daily operations, especially in processing orders efficiently.

👔 Cultural Fit Considerations

Company Values:

• Commitment to outstanding customer service
• Respect for diversity and inclusion
• Dedication to continuous improvement and innovation

Work Style:

• Collaborative and team-oriented
• Fast-paced, requiring adaptability
• Service-focused with an emphasis on customer satisfaction

Self-Assessment Questions:

• How do you handle demanding or difficult customers?
• How do you adapt to rapid changes during busy periods?
• Are you comfortable working in a collaborative team environment?

ASSUMPTION: Employees aligned with the company's mission of excellence in service and teamwork are likely to thrive in this role.

⚠️ Potential Challenges

• Managing high-stress situations during peak hours
• Adapting to fast-paced work environment
• Dealing with diverse customer expectations and needs
• Ensuring accuracy in order processing under pressure

ASSUMPTION: Challenges may be mitigated by strong teamwork and adherence to training protocols to maintain consistency.

📈 Similar Roles Comparison

• Typically similar to other fast-food customer service roles
• Higher emphasis on potential career growth due to Domino's internal promotions
• Focus on efficiency and speed due to volumes of orders

ASSUMPTION: While the role shares commonalities with fast-food positions, the potential for internal advancement at Domino's is noteworthy.

📝 Sample Projects

• Developing a local marketing campaign to boost sales
• Participating in store-wide initiatives to improve customer service
• Assisting in organizing team-building events

ASSUMPTION: Projects that enhance customer interaction and store operations are encouraged to foster a proactive work atmosphere.

❓ Key Questions to Ask During Interview

• What opportunities for progression does this role offer?
• How does the team work together to handle high-volume periods?
• What are the most common challenges faced by your team?
• How is success measured for this position?
• What makes an excellent customer service rep at this location?

ASSUMPTION: Thoughtful, role-specific questions can demonstrate genuine interest in the position and commitment to fit within the company culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant skills and experiences
• Practice answering common interview questions
• Research Domino's company culture and values
• Follow up with the hiring manager to express your continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.