Customer Service Rep(08475) - 1036 E Broadway

📌 Core Information

🔹 Job Title: Customer Service Representative (08475) - 1036 E Broadway

🔹 Company: Domino's

🔹 Location: Needles, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Performing customer service duties
• Engaging in pizza making tasks
• Providing quality customer service
• Ensuring food is made with pride

ASSUMPTION: We assume that flexibility in job tasks allows continuous skill development and varied work experiences, enhancing employee engagement.

📋 Key Responsibilities

✅ Deliver outstanding customer service

✅ Engage in pizza making with care and attention

✅ Maintain food and team member safety standards

✅ Operate store technology effectively

✅ Support store operations as needed

ASSUMPTION: Responsibilities are balanced between customer interaction and technical operations to maintain an efficient store environment.

🎯 Required Qualifications

Education: Not specified

Experience: Entry-level; suitable for individuals with 0-2 years of experience

Required Skills:

• Customer Service skills
• Food Safety knowledge
• Teamwork
• Store Operations
• Technology Operation

Preferred Skills:

• Previous experience in the food service industry
• Proficiency with POS systems

ASSUMPTION: The role prioritizes customer service skills and the ability to handle in-store operations; prior experience is advantageous but not mandatory.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Flexible scheduling with potential for overtime
• Discounts on menu items
• Safe work environment
• Opportunities for growth within the company

Working Hours: Approximately 40 hours per week with potential flexibility

ASSUMPTION: Benefits offer a blend of financial perks and career advancement opportunities, appealing to candidates seeking long-term growth.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants; part of a major global brand known for innovation and quality

Company Size: 10,001+ employees, offering numerous career paths and a robust support network

Founded: 1960; renowned for its innovation in pizza delivery and digital ordering technology

Company Description:

• Commitment to quality and customer satisfaction
• A focus on community involvement and employee growth
• Innovative in technology and menu offerings

Company Specialties:

• Pizza
• Digital ordering technology
• Marketing and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's extensive network and renowned brand offer a stable career platform for potential employees.

📊 Role Analysis

Career Level: Entry-level, ideal for early-career professionals or students

Reporting Structure: Typically reports to store manager or shift leaders

Work Arrangement: Fixed on-site schedule with opportunities for overtime

Growth Opportunities:

• Potential for promotion to management roles
• Access to training programs
• Career paths within a global brand

ASSUMPTION: The role is a launching pad for career advancement within the company and industry at large.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 1036 E Broadway, Needles, CA

Geographic Context:

• Located in a community-oriented area
• Accessible for local candidates seeking stable employment
• Part of a rapidly growing franchise

Work Schedule: Includes evenings, weekends, and holiday shifts based on business needs

ASSUMPTION: The position requires a willingness to work various shifts, catering to a diverse customer base.

💼 Interview & Application Insights

Typical Process:

• Submit an online application
• Initial phone screening
• In-person interview with store management
• Final decision and job offer

Key Assessment Areas:

• Customer service capabilities
• Problem-solving skills
• Adaptability and teamwork

Application Tips:

• Highlight any previous retail or customer service experience
• Emphasize flexibility and eagerness to learn
• Prepare to showcase interpersonal skills through examples

ATS Keywords: Customer Service, Pizza Making, Teamwork, Retail Operations, Store Technology

ASSUMPTION: The hiring process emphasizes practical skills and customer interaction experience.

🛠️ Tools & Technologies

• Point-of-Sale (POS) systems
• Inventory management software
• Domino’s proprietary ordering and tracking systems

ASSUMPTION: Proficiency with technology aids in efficient store operation and enhances customer satisfaction.

👔 Cultural Fit Considerations

Company Values:

• Honesty and transparency
• Commitment to excellent customer service
• Focus on teamwork and safety

Work Style:

• Fast-paced and dynamic
• Collaborative and customer-focused
• Results-driven with a focus on quality

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I have strong interpersonal and communication skills?
• Am I willing to work flexible hours, including weekends?

ASSUMPTION: The role is best suited for individuals who thrive in dynamic and interactive environments, aligning with company values.

⚠️ Potential Challenges

• Managing peak hour customer demand
• Balancing multiple tasks simultaneously
• Consistently maintaining food safety standards
• Adapting to new technologies and processes

ASSUMPTION: Challenges come with the territory of working in customer-centric roles, requiring flexibility and resilience.

📈 Similar Roles Comparison

• Opportunities for growth in management roles
• Dynamic work environment compared to office settings
• Direct customer interaction versus back-end operations

ASSUMPTION: Similar roles in neighboring industries offer different career paths, but this role promises hands-on experience and growth.

📝 Sample Projects

• Leading a promotional campaign to boost sales
• Implementing a new technology solution for order processing
• Organizing a community engagement event to promote services

ASSUMPTION: Experience in sample projects enhances career prospects, showcasing innovation and leadership.

❓ Key Questions to Ask During Interview

• What are the biggest challenges for this role?
• How does the company support professional development?
• Can you describe a typical workday in this position?
• What are the criteria for measuring success in this role?
• How does this location integrate with the overall company strategy?

ASSUMPTION: Having insightful questions ready reflects your interest in the role and company strategy.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume focusing on relevant experience
• Include a cover letter highlighting flexibility and teamwork
• Research company culture and recent news
• Be ready to discuss scenarios demonstrating customer service

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.