Customer Service Rep(08530) - 601 McCray St

📌 Core Information

🔹 Job Title: Customer Service Rep(08530) - 601 McCray St

🔹 Company: Domino's

🔹 Location: Hollister, California, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Handling incoming phone calls and taking customer orders
• Preparing pizzas and other menu items
• Maintaining cleanliness standards in the facility
• Performing tasks involving light lifting, up to 20 lbs

ASSUMPTION: The role is focused on a blend of customer interaction and food preparation, requiring a cheerful and punctual demeanor for effective service delivery.

📋 Key Responsibilities

✅ Answer phones and take orders

✅ Make pizzas and other food items

✅ General cleaning and maintenance of the work area

✅ Perform light lifting duties (up to 20 lbs)

ASSUMPTION: The emphasis is on direct customer service and operational support within a food service environment.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a similar role preferred

Required Skills:

• Customer Oriented
• Cheerful and Approachable
• Punctuality
• Phone Handling Skills
• Order Taking Capability
• Basic Food Preparation
• General Cleaning

Preferred Skills:

• Previous experience in fast food or restaurant settings
• Familiarity with Domino's menu items

ASSUMPTION: Candidates should possess strong interpersonal skills alongside basic food handling abilities to excel in this role.

💰 Compensation & Benefits

Salary Range: Not specified; typically aligns with entry-level food service industry standards

Benefits:

• Employee discounts
• Opportunities for advancement
• Training and development programs

Working Hours: 40 hours per week, with potential for shifts or weekend work

ASSUMPTION: Compensation likely reflects industry norms for entry-level positions, with standard benefits.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with a strong focus on excellence in customer service and food quality

Company Size: 10,001+ employees, indicative of a large, well-established organization offering extensive growth opportunities

Founded: 1960, highlighting decades of experience and a robust market presence

Company Description:

• Globally recognized for innovation in the restaurant industry
• Dedicated to making great pizza and more across approximately 17,100 stores
• Inspired by a passionate team committed to being the best in their neighborhood

Company Specialties:

• Pizza
• Sandwiches
• Marketing and Technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company’s size and market reputation suggest robust support systems and career development opportunities for employees.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals starting their customer service or food service career

Reporting Structure: Likely reports to a store manager or shift supervisor

Work Arrangement: On-site; employees are required to be physically present for their duties

Growth Opportunities:

• Promotional opportunities within the Domino's store network
• Skills development in both customer service and food preparation
• Potential for role expansion as expertise grows

ASSUMPTION: The role provides foundational experience with potential pathways to managerial and specialized positions over time.

🌍 Location & Work Environment

Office Type: Fast-paced, energetic retail-based environment

Office Location(s): 601 McCray St, Hollister, CA

Geographic Context:

• Located within a residential and commercial area
• Accessible via public transport and major roadways
• Part of a community-centric service region

Work Schedule: Full-time, with flexibility for shifts and potential weekend hours

ASSUMPTION: As an on-site role, the environment supports direct engagement with customers and team members, fostering a collaborative setting.

💼 Interview & Application Insights

Typical Process:

• Application submission via company careers portal
• Initial phone screening by HR or store manager
• In-person interview at the store location

Key Assessment Areas:

• Customer service skills
• Communication abilities
• Problem-solving capacity

Application Tips:

• Emphasize customer service experience in your resume
• Highlight availability for flexible shift work
• Show enthusiasm for the restaurant industry

ATS Keywords: Customer Service, Order Taking, Food Preparation, Punctuality

ASSUMPTION: The application process values relevant experiences and a proactive, customer-oriented attitude.

🛠️ Tools & Technologies

• POS systems for order entry
• Basic kitchen equipment for food preparation
• Telephonic systems for managing customer inquiries

ASSUMPTION: Familiarity with basic technology used in food service could be beneficial though not mandatory.

👔 Cultural Fit Considerations

Company Values:

• Dedication to customer satisfaction
• Commitment to team collaboration
• Passion for food quality and innovation

Work Style:

• Ability to work effectively in a high-pressure environment
• Being proactive and adaptable
• Embodying a team-focused attitude

Self-Assessment Questions:

• How do you handle high-stress situations?
• What makes you a good team player?
• How do you prioritize tasks during busy periods?

ASSUMPTION: A good cultural fit would favor candidates who thrive in dynamic environments and share a passion for customer service.

⚠️ Potential Challenges

• Managing high customer traffic efficiently
• Balancing multiple responsibilities simultaneously
• Maintaining quality under time constraints
• Adapting to shift changes and varied work hours

ASSUMPTION: The role may present challenges typical of fast-paced food service environments, emphasizing adaptability and multitasking.

📈 Similar Roles Comparison

• Similar positions in fast food chains may offer comparable duties but vary in company culture
• Opportunities at competing pizza brands could focus more on delivery services
• Retail-based customer service roles might present different customer interaction dynamics

ASSUMPTION: Candidates should consider alignment with Domino's brand values and growth opportunities when comparing roles.

📝 Sample Projects

• Participating in a store-level sales initiative
• Contributing to community engagement activities
• Supporting a store redesign or equipment upgrade

ASSUMPTION: Tasks are likely to be operational rather than project-based, with opportunities to contribute to short-term store goals.

❓ Key Questions to Ask During Interview

• What growth opportunities does Domino's offer at this location?
• How does the team handle high volume periods?
• What training resources are available for new hires?
• How are shifts scheduled and managed?
• In what ways can employees contribute to process improvement?

ASSUMPTION: These questions focus on understanding growth, team dynamics, and potential contributions to operational excellence.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume detailing relevant customer service experience
• Be ready to discuss your availability and why you're suited to this role
• Expect follow-up communication from the hiring team
• Ensure you have reliable transport to the Hollister location

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.