📌 Core Information
🔹 Job Title: Customer Service Rep(08555) - 8726 Lake Murray Blvd.
🔹 Company: Domino's
🔹 Location: San Diego, California, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: April 1, 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Operating and maintaining equipment.
- Managing inventory from delivery to storage.
- Preparing products and processing telephone orders.
- Ensuring a clean and organized work environment.
ASSUMPTION: The role heavily involves physical tasks and requires strong communication skills to interact with customers and team members effectively.
📋 Key Responsibilities
✅ Operate all equipment necessary for job functions.
✅ Stock ingredients and supplies as per operational requirements.
✅ Prepare products and handle telephone orders efficiently.
✅ Conduct inventory checks and complete necessary paperwork.
✅ Maintain cleanliness of equipment and facility daily.
ASSUMPTION: Responsibilities are designed to ensure seamless customer service and optimal functionality of the store at all times.
🎯 Required Qualifications
Education: Not specified
Experience: Entry-level (0-2 years of experience required)
Required Skills:
- Basic mathematical skills
- Effective communication skills both written and verbal
- Proficiency in using POS systems
- Ability to stand for extended periods and lift packages up to 50 pounds
- Strong customer service skills and team collaboration
Preferred Skills:
- Previous experience in a customer service role
- Experience with inventory management tools
ASSUMPTION: Basic qualifications emphasize the physical and communicative demands of the role, while preferred skills can enhance job performance.
💰 Compensation & Benefits
Salary Range: Not specified
Benefits:
- Opportunities for career advancement and training
- Employee discounts
- Health and wellness plans (company disclosure dependent)
Working Hours: Typically 40 hours per week, with potential flexibility based on peak business demands
ASSUMPTION: Compensation details are typical to industry standards for entry-level customer service roles, but specifics would need to be confirmed during hiring discussions.
📌 Applicant Insights
🔍 Company Context
Industry: Restaurants
Company Size: 10,001+ employees, offering diverse career opportunities
Founded: 1960
Company Description:
- A leader in the pizza delivery industry with a strong focus on innovation.
- Operates approximately 17,100 stores in over 90 markets globally.
- Committed to technology advancements and customer satisfaction.
Company Specialties:
- Pizza and Sandwich creation
- Marketing and Advertising
- Technology and Data Analytics
Company Website: https://jobs.dominos.com/dominos-careers/
ASSUMPTION: The company offers a dynamic and growth-oriented environment for employees, driven by its substantial global presence and innovation in the food service industry.
📊 Role Analysis
Career Level: Entry-level, targeting candidates looking to enter or develop in the customer service field.
Reporting Structure: Typically reports to a store manager or assistant manager.
Work Arrangement: On-site, with no remote work opportunities highlighted.
Growth Opportunities:
- Promotion from within, for dedicated and high-performing team members.
- Cross-training in various operational areas.
- Opportunities for managerial roles as experience is gained.
ASSUMPTION: The role offers foundational experiences that can lead to supervisory roles within the company for motivated individuals.
🌍 Location & Work Environment
Office Type: Retail store environment with casual and dynamic settings.
Office Location(s): 8726 Lake Murray Blvd, San Diego, CA
Geographic Context:
- Located in a vibrant area with access to local amenities.
- San Diego is known for its diverse culture and business opportunities.
- Considered a favorable location for young professionals.
Work Schedule: Primarily based on operational hours of the store, weekends and evenings may be required.
ASSUMPTION: The work environment is fast-paced and requires adaptability to changing schedules and customer demands.
💼 Interview & Application Insights
Typical Process:
- Complete online application form.
- Initial phone screening interview.
- In-person or virtual interview with store management.
Key Assessment Areas:
- Customer service skills
- Problem-solving abilities
- Ability to handle physical and multitasking demands
Application Tips:
- Highlight previous customer service experience and team collaboration skills.
- Demonstrate flexibility and availability for varying work shifts.
- Prepare examples of dealing with challenging customer interactions.
ATS Keywords: Customer Service, Inventory Management, Order Processing, Adaptability
ASSUMPTION: Application processes are streamlined to identify candidates who are adaptable and customer-focused, in line with the company’s customer service-oriented values.
🛠️ Tools & Technologies
- POS systems for order processing
- TDD and telephone systems for communication
- Basic computing devices for inventory management
ASSUMPTION: Familiarity with these tools will significantly enhance operational efficiency and customer satisfaction in this role.
👔 Cultural Fit Considerations
Company Values:
- Commitment to customer satisfaction
- Innovation and adaption in operations
- Teamwork and inclusivity
Work Style:
- Fast-paced and interactive
- Communicative and cooperative
- Solution-oriented with a focus on customer needs
Self-Assessment Questions:
- Do I thrive in a dynamic and customer-focused work setting?
- Am I physically prepared for tasks involving standing, carrying, and lifting?
- Can I effectively communicate with diverse individuals in fast-paced situations?
ASSUMPTION: A candidate who enjoys working in a team-oriented and customer-centric environment will likely excel in this role.
⚠️ Potential Challenges
- Managing physical demands of the job, such as lifting goods and standing for long periods.
- Adapting to varying schedules and work under pressure during peak hours.
- Maintaining composure and providing excellent customer service under stressful situations.
- Ensuring precision in order processing and inventory keeping.
ASSUMPTION: Candidates should be comfortable with physical activities and display resilience in the face of routine job demands to overcome these challenges.
📈 Similar Roles Comparison
- Roles in other fast-food establishments typically have similar physical and customer service requirements.
- Opportunities for advancement might be more pronounced in larger franchises compared to independent shops.
- Standardized training programs in franchise settings may offer more structured career development.
ASSUMPTION: Experience in similar roles can provide valuable training for this position, especially in time management and process efficiency.
📝 Sample Projects
- Implementing an inventory check system to reduce waste.
- Assisting in local marketing events to promote new menu items.
- Developing a streamlined procedure for handling peak hour demands.
ASSUMPTION: Initiatives that improve operational efficiency and customer service can highlight candidate contributions effectively.
❓ Key Questions to Ask During Interview
- What are the busiest times in the store and how does the team manage them?
- Can you elaborate on the training programs available for this role?
- What performance metrics are used to evaluate success in this position?
- What are the typical career paths for someone in this role at Domino’s?
- Could you describe the team dynamic and collaborative opportunities?
ASSUMPTION: Understanding training, career progression, and team dynamics will provide candidates insights into long-term potential within the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Ensure your resume highlights relevant skills and experience.
- Prepare for a comprehensive interview process focusing on specific customer service scenarios.
- Prepare specific examples of teamwork and problem-solving experiences.
- Demonstrate flexibility in scheduling and openness to cross-training opportunities.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
