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Customer Service Rep(08562) - 3707 Avacado Blvd

Domino's
Full-time
On-site
La Mesa, California, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Representative (08562) - 3707 Avocado Blvd

πŸ”Ή Company: Domino's

πŸ”Ή Location: La Mesa, California, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Tue Apr 01 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: Not specified

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Operating and managing equipment efficiently
  • Inventory management and stock handling
  • Processing customer orders via phone and in-person
  • Ensuring cleanliness and hygiene within the facility

ASSUMPTION: This role requires a dynamic individual who can multitask and prioritize under fast-paced working conditions typical for the customer service sector in a restaurant setting.

πŸ“‹ Key Responsibilities

βœ… Operate all equipment efficiently

βœ… Stock ingredients from delivery areas to various storage and work locations

βœ… Prepare products according to company standards

βœ… Receive and process telephone orders swiftly

βœ… Take inventory and complete related paperwork diligently

βœ… Maintain cleanliness of equipment and facility daily

βœ… Engage in safe lifting, carrying, and handling of inventory

ASSUMPTION: The role may involve additional tasks typical for entry-level customer service positions, requiring adaptability and initiative.

🎯 Required Qualifications

Education: High school diploma or equivalent preferred

Experience: 0-2 years in a customer service or similar capacity

Required Skills:

  • Strong verbal and written communication skills
  • Basic mathematical skills for quick calculations
  • Ability to operate a computer and necessary software for order processing

Preferred Skills:

  • Experience in a retail or restaurant setting
  • Familiarity with inventory management systems

ASSUMPTION: Candidates without direct experience may still apply if they demonstrate related skills and a willingness to learn.

πŸ’° Compensation & Benefits

Salary Range: Not specified, typical entry-level compensation in restaurant industry

Benefits:

  • Employee discounts on menu items
  • On-the-job training and development opportunities
  • Potential advancement in a large, global company

Working Hours: Typically 40 hours per week with possible variations depending on store needs

ASSUMPTION: The benefits reflect industry-standard offerings for entry-level positions in fast-food settings, assuming employee discounts and basic benefits are standard.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants; significant player in fast-food and quick-service sectors

Company Size: 10,001+ employees indicating robust operational frameworks and career opportunities

Founded: 1960; long-standing reputation with a history of innovation in service delivery

Company Description:

  • Globally recognized pizza delivery brand with strong market presence
  • Innovative approach with technological advancements like mobile apps
  • Focus on both in-store and delivery services worldwide

Company Specialties:

  • Pizza
  • Digital and tech innovation in food service
  • Comprehensive marketing and advertising efforts

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company offers a vibrant, dynamic work culture encouraging personal growth and teamwork, with numerous roles supporting internal promotions.

πŸ“Š Role Analysis

Career Level: Entry-level, suitable for recent graduates or those starting in the industry

Reporting Structure: Reports to the store manager or shift supervisor

Work Arrangement: Full-time on-site with required flexibility for shift work

Growth Opportunities:

  • Potential to move into supervisory roles
  • Opportunity to develop into specialized customer service or management roles
  • Access to cross-functional training and skill development

ASSUMPTION: With a large company structure, numerous growth avenues are likely, from in-store management to regional roles.

🌍 Location & Work Environment

Office Type: Typical quick-service restaurant environment

Office Location(s): 3707 Avocado Blvd, La Mesa, CA 91941

Geographic Context:

  • La Mesa is known for its suburban vibe and close-knit community
  • Proximity to urban amenities in the San Diego metro area
  • Access to public transportation, making commuting relatively convenient

Work Schedule: Rotating shifts may include evenings, weekends, and holidays

ASSUMPTION: Work environment includes fast-paced and sometimes high-pressure situations, common in food service settings.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Initial phone or virtual interview
  • In-person interview with a store manager

Key Assessment Areas:

  • Customer service aptitude
  • Ability to work in a team
  • Communication skills both verbal and written

Application Tips:

  • Tailor your resume to highlight any relevant customer service experience
  • Prepare examples of past experiences where you demonstrated adaptability
  • Research Domino's history and current initiatives

ATS Keywords: Customer Service, Order Processing, Multi-tasking, Communication Skills

ASSUMPTION: The hiring process is streamlined to meet the dynamic needs of restaurant staffing, focusing on immediate applicability and cultural fit.

πŸ› οΈ Tools & Technologies

  • Point-of-Sale (POS) systems
  • Telephones for direct customer interaction
  • Basic office software for inventory management and order processing

ASSUMPTION: Familiarity with these tools is advantageous though on-the-job training is provided, suggesting flexibility in current skills.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Commitment to high-quality customer service
  • Teamwork and collaboration
  • Innovation and continuous improvement

Work Style:

  • Fast-paced environment with a focus on efficiency
  • Attention to detail in every task performed
  • Flexibility to adapt quickly to changes in workload or schedule

Self-Assessment Questions:

  • Can I handle a fast-paced, customer-facing position?
  • Am I comfortable undertaking physical tasks such as lifting up to 50 pounds?
  • Do I enjoy working in a team-oriented environment?

ASSUMPTION: The role may suit individuals eager to contribute to a global brand with customer-oriented virtues and a spirit of collaboration.

⚠️ Potential Challenges

  • Managing customer interactions during peak hours
  • Ensuring high levels of personal hygiene and food safety
  • Adapting to varied temperatures and physical demands of the job
  • Maintaining detailed attention while performing repetitive tasks

ASSUMPTION: Typical challenges mirror those found in high-volume service industries, requiring resilience and proactive problem-solving.

πŸ“ˆ Similar Roles Comparison

  • Comparable positions in fast food chains like McDonald's or Burger King
  • Roles in retail environment requiring multitasking under pressure
  • Support positions in larger store environments like Walmart or Target

ASSUMPTION: Personnel in this role can transition to similar positions across various allied fields requiring similar baseline skills.

πŸ“ Sample Projects

  • Participating in store events to drive customer engagement
  • Assisting in local marketing campaigns for new products
  • Managing small team orders or events independently

ASSUMPTION: Sample activities are speculative and dynamic, aligned with common duties in customer service roles.

❓ Key Questions to Ask During Interview

  • What training and professional development opportunities are provided?
  • How does Domino’s support career progression within the company?
  • What is the company's policy on flexible working hours?
  • How does the team ensure high-quality customer service is maintained?
  • Can you describe the team culture at this specific location?

ASSUMPTION: Questions are designed to help candidates assess alignment between personal career goals and organizational offering.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Domino's careers portal: this link
  • Customize your resume to highlight relevant experience
  • Prepare for an initial screening call
  • Practice typical interview questions for customer service roles
  • Follow up with an email reiterating your interest post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.