📌 Core Information
🔹 Job Title: Customer Service Rep(08578) - 7385 Greenhaven Drive
🔹 Company: Domino's
🔹 Location: Sacramento, California, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: Tue Apr 01 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Engaging directly with customers to process orders and ensure satisfaction.
- Operating store equipment and preparing food products.
- Maintaining cleanliness and organization within the store environment.
- Opportunities for further career advancement within the Domino's franchise system.
ASSUMPTION: This position primarily involves customer engagement and operational tasks in a fast-paced environment, typical for retail and food service roles.
📋 Key Responsibilities
✅ Taking and processing telephone and in-person orders.
✅ Operating all necessary equipment within the store.
✅ Stocking ingredients and preparing product as needed.
✅ Cleaning equipment and maintaining facility cleanliness.
ASSUMPTION: Responsibilities may include handling monetary transactions and occasionally assisting with delivery driver's tasks based on operational needs.
🎯 Required Qualifications
Education: Not specified
Experience: No formal experience required, up to 2 years preferred in a similar role.
Required Skills:
- Basic math skills for handling transactions.
- Good verbal and written communication skills.
- Ability to follow instructions and multitask efficiently.
Preferred Skills:
- Experience in customer service or retail environments.
- Proficiency in using technology for order processing.
ASSUMPTION: Candidates with prior customer service experience may have a competitive advantage.
💰 Compensation & Benefits
Salary Range: Not specified, typically ranges according to local standards for similar roles.
Benefits:
- On-the-job training provided.
- Potential for promotion within the franchise.
- Employee discounts on food products.
Working Hours: 40 hours per week, flexibility may vary.
ASSUMPTION: Part-time positions may also be available, depending on operational needs.
📌 Applicant Insights
🔍 Company Context
Industry: Restaurants; known for dynamic, fast-paced work environments.
Company Size: 10,001+ employees, offering vast network support and career advancement.
Founded: 1960, with a long history of innovation and growth in the pizza delivery sector.
Company Description:
- Domino's is recognized globally as a leader in pizza delivery.
- Innovative use of technology to improve customer experience and streamline operations.
- Dynamic work culture fostering growth and fun.
Company Specialties:
- Pizza
- Technology development such as mobile ordering apps
- Data-driven marketing and operational strategies
Company Website: https://jobs.dominos.com/dominos-careers/
ASSUMPTION: With its large size and global presence, Domino's offers stable career paths with diverse opportunities internationally.
📊 Role Analysis
Career Level: Entry-level, ideal for those entering customer service roles.
Reporting Structure: Report directly to store management, collaborate with team members.
Work Arrangement: Fully on-site, requiring physical presence in the store.
Growth Opportunities:
- Training and development for potential upward mobility.
- Opportunity to transition into management or corporate roles.
- Possibility of becoming a franchise owner for entrepreneurial individuals.
ASSUMPTION: Emphasis on rapid growth can attract ambitious individuals who are keen to advance quickly.
🌍 Location & Work Environment
Office Type: Retail store environment.
Office Location(s): Sacramento, CA, specific to 7385 Greenhaven Drive location.
Geographic Context:
- Conveniently located within Sacramento metro area.
- Accessible via public transportation and major roads.
- Sacramento known for a vibrant cultural scene and economic opportunities.
Work Schedule: Full-time, may include evenings and weekends depending on store hours.
ASSUMPTION: Flexible scheduling may be possible to accommodate varying applicant availabilities beyond core hours.
💼 Interview & Application Insights
Typical Process:
- Initial application online or in-store.
- Screening interview with store management.
- On-site interview to assess practical skills and team fit.
Key Assessment Areas:
- Customer interaction and communication skills.
- Ability to learn quickly and adapt to store processes.
- Problem-solving and teamwork capabilities.
Application Tips:
- Highlight customer service experience on your resume.
- Prepare to discuss scenarios related to teamwork and problem-solving.
- Emphasize flexibility and willingness to learn.
ATS Keywords: Customer Service, Communication, Teamwork, Problem Solving, Time Management
ASSUMPTION: Application may include practical scenarios to gauge real-world applicability of skills.
🛠️ Tools & Technologies
- Point of Sale (POS) systems
- Standard computer interfaces for order taking
- Telephone systems for customer communications
ASSUMPTION: Training will cover any proprietary technologies unique to Domino's operational processes.
👔 Cultural Fit Considerations
Company Values:
- Commitment to customer satisfaction
- Emphasis on team collaboration and support
- Encouragement of innovation and technology use
Work Style:
- Dynamic and fast-paced operational settings
- Customer-centric approach with a focus on quality
- Adaptability and resilience in a busy, varied environment
Self-Assessment Questions:
- Am I comfortable working in a fast-paced environment?
- Do I enjoy interacting with customers and solving problems?
- Am I looking for an opportunity to advance in a large franchise network?
ASSUMPTION: The role suits individuals who thrive under pressure and enjoy tangible customer interaction.
⚠️ Potential Challenges
- Managing customer expectations during peak hours.
- Working in varying temperature conditions.
- Adapting to the physical demands of the role.
- Keeping up with fast-paced work demands.
ASSUMPTION: Applicants should be prepared for a physically active role with fluctuating workload demands.
📈 Similar Roles Comparison
- Similar to entry-level retail positions in terms of customer engagement.
- Comparable to fast-food roles with emphasis on speed and efficiency.
- Offers more structured opportunities for advancement than typical retail.
ASSUMPTION: Role comparisons assume similar industries and employer scale.
📝 Sample Projects
- Participate in improving in-store processes for faster service.
- Contribute to marketing initiatives for the store’s local area.
- Support store manager in inventory and ordering system improvements.
ASSUMPTION: Projects are primarily store-centric, focusing on incremental operational improvements.
❓ Key Questions to Ask During Interview
- What are the typical career paths for a Customer Service Representative at Domino's?
- How does the store support employees in balancing work with personal commitments?
- What training and development programs are available?
- How does Domino's ensure a positive work environment?
- What metrics are used to evaluate performance in this role?
ASSUMPTION: Interviews will include discussions on growth opportunities and work culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Complete an online assessment, if available
- Prepare your resume tailoring it to customer service skills
- Get ready for an interview with management
- Follow up post-interview to express continued interest
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
