D

Customer Service Rep(08585) - 461 SKY MASTER CIRCLE

Domino's
Full-time
On-site
California, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep (08585) - 461 SKY MASTER CIRCLE

πŸ”Ή Company: Domino's

πŸ”Ή Location: California, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Mon Mar 31 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Providing excellent customer service
  • Handling fast-paced work with urgency and efficiency
  • Collaborating effectively within a team
  • Communicating clearly with customers and colleagues

ASSUMPTION: The job will likely involve frequent customer interaction and use of company protocols to manage customer inquiries due to the nature of the customer service category.

πŸ“‹ Key Responsibilities

βœ… Provide excellent customer service in a fast-paced environment.

βœ… Work collaboratively with team members.

βœ… Communicate effectively with customers, both in English and bilingually when necessary.

βœ… Maintain a sense of urgency in delivering services.

ASSUMPTION: Responsibilities likely include some degree of problem-solving and issue resolution, which is typical in customer service roles.

🎯 Required Qualifications

Education: Not specified, typically high school diploma or equivalent required.

Experience: 0-2 years in a similar customer service setting.

Required Skills:

  • Excellent customer service skills
  • Ability to work well under pressure
  • Effective team collaboration skills
  • Strong communication skills in English

Preferred Skills:

  • Bilingual proficiency
  • Self-motivation and willingness to learn

ASSUMPTION: Basic customer service training is expected to be provided due to the entry-level nature of the position.

πŸ’° Compensation & Benefits

Salary Range: Not specified; industry standards for entry-level positions are typically in the range of $15-$20 per hour in California.

Benefits:

  • Flexible working hours
  • Part-time and full-time positions available
  • Opportunity to advance to management training programs

Working Hours: 40 hours per week with flexible scheduling

ASSUMPTION: Benefits such as employee discounts or health plans might be available but were not specified in the listing.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants, specializing in pizza and delivery services.

Company Size: 10,001+ employees, providing a stable employment environment.

Founded: 1960

Company Description:

  • Focus on innovation and customer satisfaction
  • Global presence with over 17,100 stores in 90+ markets
  • A culture of fun, teamwork, and growth

Company Specialties:

  • Pizza, Sandwiches
  • Marketing and Digital Technology
  • Data Analytics and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino’s is likely focused on expanding its digital reach, evidenced by its investment in tech and data analytics.

πŸ“Š Role Analysis

Career Level: Entry-level with growth potential into management positions

Reporting Structure: Likely reports to a Customer Service Manager or Store Manager.

Work Arrangement: Fully on-site

Growth Opportunities:

  • Promotion to management training programs
  • Opportunities for skill development and specialization
  • Potential for horizontal moves to other roles within the company

ASSUMPTION: There may be potential for advancement given the emphasis on management training for exceptional employees.

🌍 Location & Work Environment

Office Type: Retail environment situated within a Domino's store.

Office Location(s): 461 SKY MASTER CIRCLE, California

Geographic Context:

  • Located within a bustling urban area
  • Accessible by public transit and major roadways
  • Proximity to diverse communities

Work Schedule: Flexible hours, accommodating full-time and part-time availabilities

ASSUMPTION: The environment will be dynamic and customer-facing, requiring adaptability and strong communication skills.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Submission of online application
  • Initial phone screening
  • On-site interview with hiring manager

Key Assessment Areas:

  • Customer service capabilities
  • Teamwork and collaboration
  • Problem-solving under pressure

Application Tips:

  • Highlight any prior customer service experience
  • Demonstrate flexibility and adaptability
  • Showcase bilingual skills if applicable

ATS Keywords: Customer Service, Teamwork, Communication, Bilingual, Fast-Paced

ASSUMPTION: The hiring process is likely structured to assess both soft skills and cultural fit.

πŸ› οΈ Tools & Technologies

  • Point of Sale (POS) systems
  • Customer Relationship Management (CRM) tools
  • Basic Microsoft Office Suite software

ASSUMPTION: The tools listed are typical in retail environments; specifics might include proprietary Domino’s POS systems.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer obsession
  • Commitment to quality and service
  • Innovation and team collaboration

Work Style:

  • Fast-paced and dynamic
  • Team-oriented and communicative
  • Continuous learning and improvement

Self-Assessment Questions:

  • How do I handle high-pressure situations?
  • Am I comfortable working in a team environment?
  • Do I enjoy direct interactions with customers?

ASSUMPTION: Successful candidates are likely those who thrive in energetic environments and value teamwork.

⚠️ Potential Challenges

  • Maintaining a high level of customer service under pressure
  • Navigating demanding peak times
  • Adapting to fast-paced changes in schedules
  • Effectively communicating across language barriers

ASSUMPTION: The role may involve dealing with high customer volumes and varying customer demands.

πŸ“ˆ Similar Roles Comparison

  • Customer Service Associate at other restaurant chains
  • Retail Associate in high-traffic stores
  • Front desk or reception roles in service industries

ASSUMPTION: Roles in high-pressure retail or restaurant settings are likely comparable in terms of required skill sets.

πŸ“ Sample Projects

  • Developing a customer feedback collection process
  • Implementing a new promotional campaign
  • Leading a team through a busy service day smoothly

ASSUMPTION: Potential projects may be focused on enhancing service efficiency and customer satisfaction strategies.

❓ Key Questions to Ask During Interview

  • What are the key performance indicators for this role?
  • How does this position contribute to store and corporate goals?
  • What are the biggest challenges faced by the team currently?
  • How is performance feedback typically delivered?
  • What opportunities are there for professional development?

ASSUMPTION: These questions aim to ensure alignment between the candidate's goals and company expectations, as well as uncover potential career advancement paths.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare a resume highlighting relevant experience and skills
  • Complete any pre-interview assessments if required
  • Attend a phone or video screening interview
  • Participate in an in-person interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.