Customer Service Rep(08668) - 416 University St

📌 Core Information

🔹 Job Title: Customer Service Rep(08668)

🔹 Company: Domino's

🔹 Location: 416 University St, Trinidad, Colorado, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 30, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers in a dynamic, fast-paced environment
• Providing exceptional service and support
• Utilizing communication and interpersonal skills
• Supporting computer-based operations

ASSUMPTION: The position demands adaptability in a fast-moving setting due to the nature of customer interactions and Domino's focus on quick service and efficiency.

📋 Key Responsibilities

✅ Interacting with customers to meet their needs and requests

✅ Ensuring high-quality customer experiences

✅ Addressing customer inquiries and resolving their issues promptly

ASSUMPTION: The responsibilities are inferred to align with standard customer service duties at a Domino's location, focusing on direct customer engagement.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years of experience

Required Skills:

• Excellent communication skills
• Basic computer experience
• Good math skills

Preferred Skills:

• Advanced computer proficiency
• Experience in customer service or retail settings

ASSUMPTION: Minimum age requirement and core skills are derived from typical industry needs in restaurant and service sectors.

💰 Compensation & Benefits

Salary Range: Not specified - typically competitive based on regional standards for entry-level roles

Benefits:

• Employee discounts
• Flexible work hours
• Opportunities for growth within the company

Working Hours: 40 hours per week with potential for shift flexibility

ASSUMPTION: Benefits and compensation align with common practices in the restaurant industry, emphasizing entry-level perks and growth pathways.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants – Known for innovation in pizza delivery and technology integrations

Company Size: 10,001+ employees, indicating a strong support network and a potential for diverse career advancement

Founded: 1960 – A veteran in the restaurant industry with a robust historical foundation

Company Description:

• Global leader in pizza delivery
• Operates over 17,100 stores in 90+ markets
• Innovative company culture with technology-driven approaches

Company Specialties:

• Pizza and sandwiches
• Marketing and advertising
• Technology and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Company information outlines the scope of their operations and innovation, emphasizing potential professional opportunities at Domino’s.

📊 Role Analysis

Career Level: Entry-level position suitable for high school graduates or those seeking their first job in the service industry

Reporting Structure: Likely to report to a store manager or shift supervisor

Work Arrangement: Full-time, on-site presence required

Growth Opportunities:

• Potential for promotion to supervisory roles
• Cross-training in different store operations
• Developing management skills for corporate opportunities

ASSUMPTION: Role analysis assumes typical hierarchy and growth progression within franchise operations, with clear pathways for career development.

🌍 Location & Work Environment

Office Type: Retail store environment with direct customer interaction

Office Location(s): 416 University St, Trinidad, Colorado

Geographic Context:

• Located in a small community atmosphere ideal for personalized customer service
• A hub of local and tourist activity
• Access to regional transport networks

Work Schedule: Likely includes evenings, weekends, and holiday shifts based on typical retail service needs

ASSUMPTION: The work environment reflects conventional aspects of a franchise location, geared towards high customer engagement.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store manager

Key Assessment Areas:

• Communication proficiency
• Problem-solving abilities
• Teamwork and adaptability

Application Tips:

• Highlight customer service experience and skills
• Detail any experience with point-of-sale systems
• Emphasize flexibility with working hours

ATS Keywords: Customer service, communication skills, fast-paced environment, math skills

ASSUMPTION: Application insights are based on standard practices in entry-level customer service roles within the retail sector.

🛠️ Tools & Technologies

• Point-of-sale (POS) systems
• Basic computer and software proficiency
• Communication tools for customer interaction

ASSUMPTION: The tools listed are derived from typical requirements for a customer service role within the restaurant sector, emphasizing operational support systems.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric service
• Commitment to innovation and quality
• Community-oriented presence

Work Style:

• Fast-paced and dynamic
• Team-oriented with collaborative efforts
• Goal-driven with a focus on customer satisfaction

Self-Assessment Questions:

• How do you handle demanding customer interactions?
• Are you comfortable working in a fast-paced environment?
• Can you adapt to a diverse workplace with varied responsibilities?

ASSUMPTION: Cultural fit considerations are typical for a retail and service-oriented company like Domino’s, highlighting teamwork and customer focus.

⚠️ Potential Challenges

• Handling large volumes of customer interactions
• Maintaining service quality during peak hours
• Balancing multiple tasks across different operational areas
• Adapting to schedule changes, including nights and weekends

ASSUMPTION: Challenges are anticipated given the position's focus on customer service and operational efficiency in a high-traffic retail environment.

📈 Similar Roles Comparison

• Similar customer service roles in other food-service chains may offer varying pay scales
• Opportunities for advancement may be greater in a global brand like Domino's
• Training programs may differ, with Domino’s emphasizing tech & service innovation

ASSUMPTION: Comparisons are drawn with similar entry-level positions in the retail and food-service industries based on general job expectations.

📝 Sample Projects

• Collaborating on promotional evening events
• Participating in community outreach programs
• Supporting digital ordering and delivery service enhancements

ASSUMPTION: Sample projects are indicative based on company activities that support its marketing and community engagement initiatives.

❓ Key Questions to Ask During Interview

• What training opportunities does Domino's offer to new customer service representatives?
• How does the company measure success for this role?
• What are the biggest challenges currently faced by customer service reps in this location?
• Can you describe the typical career path for someone in this position?
• What strategies does the company employ to maintain customer satisfaction and loyalty?

ASSUMPTION: These questions provide a thorough understanding of the role and show proactive interest in the operational aspects and career potential at Domino's.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant skills and experiences
• Be ready for a possible phone screening
• Expect to participate in an in-person interview
• Follow-up as needed to express continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.